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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Studio (Double) | Extra beds
Studio (Double) | Private kitchenette
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$285
13 July - 14 July

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bidet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bidet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

Down duvets, in-room safe, desk, blackout curtains

Executive Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bidet
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Heating
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About the area

Tokyo

Citadines Shinjuku Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Isetan Department Store Shinjuku and Omoide Yokocho. Highlights at this aparthotel include a 24-hour gym, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a down duvet, a soaking tub and slippers. An iron/ironing board, a desk and free toiletries are also available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Shinjuku aparthotel include Tokyo Tower and Sensoji Temple.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Waseda University - 3 min drive - 2.1 km
  • Meiji Jingu Shrine - 4 min drive - 2.7 km
  • Tokyo Tower - 6 min drive - 5.4 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

Lobby sitting area

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, 3,435 reviews
Hotel Gracery Shinjuku

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 825 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260 per night.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 825 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

What is the cancellation policy at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 13 July 2025 start from AU$284.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Shinjuku Tokyo?

Yep, Citadines Shinjuku Tokyo has a self car park for JPY 2750 per night.

Are there any beaches close to Citadines Shinjuku Tokyo?

The closest beach to Citadines Shinjuku Tokyo is Odaiba Beach Park (8.8 km).

Is Citadines Shinjuku Tokyo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Shinjuku Tokyo is a hit with families.

Are there hot tubs in the rooms at Citadines Shinjuku Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Shinjuku Tokyo serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Citadines Shinjuku Tokyo?

No, Citadines Shinjuku Tokyo does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Shinjuku Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Citadines Shinjuku Tokyo?

No, pets are not allowed.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1655 out of 2743 reviews
Rating 8 - Good. 897 out of 2743 reviews
Rating 6 - Okay. 151 out of 2743 reviews
Rating 4 - Poor. 29 out of 2743 reviews
Rating 2 - Terrible. 11 out of 2743 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karenna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found this last minute and so glad that we did, absolutely perfect for my hubby and I. We had the executive apartment so were able to buy food from the Seven11 store next door and keep in the fridge. We could unpack our clothes, both suitcases, there's a couch and tv so were able to use Netflix if we wanted to, plus kettle and tea and coffee. Taxi's were easy to get outside and there is a bus stop just there. So many eateries around this place and an easy distance to walk to tourist attractions. Laundry room so you can wash, great English speaking staff at the front desk, who were more than happy to help you if needed plus free coffee anytime you want and you can order breakfast if you choose. We were super impressed with everything about this place and MOST definitely would recommend. PS we stayed 7 nights.
Stayed 7 nights in Mar 2025

6/10 Okay

vibeke

Stayed 11 nights in Mar 2025

10/10 Excellent

Roselyn, Aldie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jui Meng

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you want no thrills hotel with great service, close to all attractions but far enough away that your sleeps are restful, this is the place!
Stayed 5 nights in Mar 2025

8/10 Good

Tory

Liked: Cleanliness, property conditions & facilities
I spent 6 nights at this hotel— 5 nights the first week and then came back to them for 1 night after a 3-day side trip to Kyoto. Staff is very attentive and speaks English well. The hotel is a bit far from the main city activities and train station but very, very close to the national gardens which was a nice surprise. The rooms are big and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Alvaro, Vancouver

Travelled with partner
Disliked: Amenities
Great location, close to Shinjuku without all the noise, and lots of cheap restaurants nearby that aren't as touristy. The property was okay, nothing extraordinary. They have a gym, unfortunately, it feels very outdated and it is in a very small space, no more than two people can do free weights at the same time. The rooms in the hotel feel dated although It served its purpose; for instance, the bathroom was clean, but the bathtub and the toilet had this yellowy color from old plastic, that doesn't make it feel sanitary, although it was clean, nor welcoming to take a bath or use their famous bidet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ariel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

8/10 Good

Babett

Travelled with partner
The room is average there was an air vent what was super loud and cold the bathroom could do with an upgrade
Stayed 5 nights in Feb 2025

10/10 Excellent

Pamela

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Highly recommend! The room was large, plenty of closets, very clean and comfortable. The lobby staff was incredibly helpful when we needed to change our flights for a family emergency. This is now my favorite go-to Tokyo hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities
Comfortable, convenient rooms. Just outside the heart of Shinjuku.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Narcisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Boris, North Saanich

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was an excellent, large supermarket conveniently located across the street.
Stayed 4 nights in Feb 2025

4/10 Poor

Lance, Singapore

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Incredibly comfortable bed. Daily clean done to a high standard, but room in need of a refresh and a deep clean (on arrival there was something trodden into the carpet that I was able to remove with a stiff shoe brush and a bit of elbow grease)
Stayed 8 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 15 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at the hotel 3 times in a row for a reason!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

good stay, will stay again

clean and big room, front desk staff were friendly and helpful, helped us secure a cab in early morning. room is quite spacious, sufficient space to open up 2 luggages, no need to tiptoe around each other. quite well equipped with amenities should you decide to stay longer than a few days. washroom was clean and well functioning. reasonably near shinjuku-gyoenmae station about 10min walk. immediate surroundings is quiet.
Stayed 5 nights in Dec 2024

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities
Amazing love staying here everytime
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really fantastic. Just far enough away from Shinjuku that it was restful but close enough to walk. Looks like a small room but it’s so well organized that you don’t even notice.
Stayed 10 nights in Jan 2025

10/10 Excellent

Bao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025