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Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Studio (Double) | Extra beds
Lobby lounge
Flat-screen TV
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$370
7 May - 8 May

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (Twin)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Heating
Blackout curtains
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About the area

Tokyo

Citadines Shinjuku Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Isetan Department Store Shinjuku and Omoide Yokocho. Highlights at this aparthotel include a 24-hour gym, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a soaking tub, slippers and free toiletries. An iron/ironing board, a desk and a phone are also available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Shinjuku aparthotel include Tokyo Tower and Sensoji Temple.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Omoide Yokocho - 16 min walk - 1.4 km
  • Meiji Jingu Shrine - 5 min drive - 3.4 km
  • Tokyo Tower - 6 min drive - 6.1 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 7,260 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1320 for adults and from JPY 660 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

What is the cancellation policy at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 7 May 2025 start from AU$370.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Shinjuku Tokyo?

Yep, Citadines Shinjuku Tokyo has a self car park for JPY 2750 per night.

Are there any beaches close to Citadines Shinjuku Tokyo?

The closest beach to Citadines Shinjuku Tokyo is Odaiba Beach Park (8.8 km).

Is Citadines Shinjuku Tokyo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Shinjuku Tokyo is a hit with families.

Are there hot tubs in the rooms at Citadines Shinjuku Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Shinjuku Tokyo serve breakfast?

You bet, buffet breakfast is offered weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Citadines Shinjuku Tokyo?

No, Citadines Shinjuku Tokyo does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Shinjuku Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Citadines Shinjuku Tokyo?

No, pets are not allowed.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1643 out of 2723 reviews
Rating 8 - Good. 892 out of 2723 reviews
Rating 6 - Okay. 148 out of 2723 reviews
Rating 4 - Poor. 29 out of 2723 reviews
Rating 2 - Terrible. 11 out of 2723 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karenna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found this last minute and so glad that we did, absolutely perfect for my hubby and I. We had the executive apartment so were able to buy food from the Seven11 store next door and keep in the fridge. We could unpack our clothes, both suitcases, there's a couch and tv so were able to use Netflix if we wanted to, plus kettle and tea and coffee. Taxi's were easy to get outside and there is a bus stop just there. So many eateries around this place and an easy distance to walk to tourist attractions. Laundry room so you can wash, great English speaking staff at the front desk, who were more than happy to help you if needed plus free coffee anytime you want and you can order breakfast if you choose. We were super impressed with everything about this place and MOST definitely would recommend. PS we stayed 7 nights.
Stayed 7 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really fantastic. Just far enough away from Shinjuku that it was restful but close enough to walk. Looks like a small room but it’s so well organized that you don’t even notice.
Stayed 10 nights in Jan 2025

10/10 Excellent

Bao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, room comfort

Great stay

well equipped room. comfortable bed. nice, deep bath. breakfast was ok but not great: no soya milk or any other non-diary alternatives. also, no GF bread. nice staff, especially the gentlemen from Italy with whom I had a pleasant chat.
Stayed 3 nights in Jan 2025

8/10 Good

David

Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Excellent good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Citadines Shinjuku Tokyo was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Stayed 4 nights in Dec 2024

8/10 Good

Perla

Stayed 5 nights in Dec 2024

8/10 Good

Tsz Wan, santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
Second time stay at in that hotel. It is very nice that they allow me to have early check in since I have a long flight from U.S. .I arrived at the hotel around 8am and was able to check in right away.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Great value, near but not IN busy areas.
Stayed 3 nights in Dec 2024

6/10 Okay

Lisa

Like they are thinking green. But need more recycling bins
Stayed 8 nights in Dec 2024

8/10 Good

Wolfgang

Travelled with partner
Liked: Cleanliness, amenities
Booked Executive Double and was checked in to an ADA room with a view of a wall. Took front desk 45 minutes to get us the room we booked.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, room comfort

Convenient, clean and comfy.

Great hotel with decent sized rooms and good facilities. The location is close to Shinjuku - about a 10 minute walk, but its far enough away to be quiet. Close to metro, short walk to the beautiful gardens and some good restaurants nearby.
Stayed 6 nights in Nov 2024

8/10 Good

Cal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and nice. The cleaners did an amazing job, they deserve great praise.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for Shinjuku and its large park: then. Lots of local restaurants nearby. Connections very good vis nearby stations.
Stayed 8 nights in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overalls is good, they also have washing and dryer machines.
Stayed 3 nights in Oct 2024

10/10 Excellent

Makara, El Monte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great two-week stay at Citadines Shinjuku Tokyo and highly recommend it for anyone visiting Tokyo! The hotel offers a perfect balance of comfort and convenience. It’s located in a quiet neighborhood, which made for peaceful nights, yet it’s just a short walk to a variety of dining options. Whether you're looking for local Japanese fare or international cuisine, there’s something for everyone nearby. The location was also ideal for getting around the city, with Shinjuku Station close by and the subway easily accessible for trips to other parts of Tokyo and even neighboring cities. This made exploring incredibly convenient. The staff were incredibly friendly and accommodating, always ready to help with any request. The room service was also top-notch—everything was kept spotless, and the amenities were more than sufficient for a comfortable stay. Overall, Citadines Shinjuku Tokyo made our time in Tokyo more enjoyable. It offers a perfect blend of great location, excellent service, and a quiet, comfortable retreat after a day of exploring.
Stayed 13 nights in Oct 2024

10/10 Excellent

Inna

Business traveller
Liked: Cleanliness, room comfort

It's a Keeper!

Excellent discovery made last year, this conveniently-located Shinjuku hotel is! Stayed there again, just now, and will be staying every time I am in Tokyo for work! VERY friendly vibe from the service staff, excellent room with FOUR (not one) pillows on the bed, FITTING robes, good breakfast, gym, to name just some key points. Will be foregoing high name brand hotels in the area for this one, for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, room comfort
The property is in an excellent location in a quieter part of Shinjuku, yet within walking distance to all the action and just about 15 minutes to Shinjuku station. Our experience was all positive from the time of check-in, where Alessandro greeted us and was friendly and engaging, until we checked out when he graciously called a taxi for our trip to the airport. The rooms were large by Tokyo standards and were spotless. There were many restaurants a short walk from the hotel and several grocery and convenience stores close by. Honestly can’t think of anything I’d change and would stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

brett

Liked: Cleanliness, amenities, room comfort
Loved our stay here… generous room size… excellent house keeping service.. great amenities.. kitchenette…. Dee Pak was wonderful assisting with the TV choices… An excellent and fabulous stay‼️🌟🌟🌟🌟🌟
Stayed 11 nights in Oct 2024

8/10 Good

Edward, Chevy Chase

Liked: Cleanliness, property conditions & facilities
modest but adequate physical plant excellent service
Stayed 5 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, room comfort

A great stay.

We are were very happy when were stayed here last year that we decided to come back again. The room is big and the couch is comfy to relax and even to watch Japanese tv. The kitchenette is equipped sufficiently to make simple meals/breakfast. However I think the laundry needs upgrading with newer machines that have passcode locks.
Stayed 8 nights in Oct 2024