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Shinjuku Prince Hotel

4.0 star property
Central hotel connected to a shopping centre in Tokyo with a restaurant

Photo gallery for Shinjuku Prince Hotel

Restaurant
Property video
Deluxe Twin Room, Non Smoking
Property grounds
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$253
4 Jan - 5 Jan 2026

Explore the area

View map
1-30-1 Kabuki-cho, Tokyo, Tokyo-to, 160-8487
  • Place, Omoide Yokocho
    ‪2 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room,Non-Smoking

Deluxe King Room,Non-Smoking

Deluxe King Room,Non-Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Comfort Double Room, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Comfort Double Room, Non-Smoking

  • Sleeps 2

View all photos for Deluxe King Room, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe King Room, Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Twin Room, Non-Smoking

  • Sleeps 2

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin with Extra bed, Non-Smoking

Deluxe Twin with Extra bed, Non-Smoking

Deluxe Twin with Extra bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Memory foam bed
Blackout curtains
Sofa bed - single
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Trundle Bed

View all photos for Standard Double Room, Remodeled, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, Remodeled, Non-Smoking

8.2 out of 10
Very good
(66 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Remodeled, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Twin Room, Remodeled, Non-Smoking

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Remodeled, Non-Smoking

Superior Twin Room, Remodeled, Non-Smoking

Superior Twin Room, Remodeled, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Remodeled, Non-Smoking

Superior Triple Room, Remodeled, Non-Smoking

Superior Triple Room, Remodeled, Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Memory foam bed
Blackout curtains
Sofa bed - single
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Standard Double Room, Bathroom Remodeled, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, Bathroom Remodeled, Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathroom Remodeled, Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Twin Room, Bathroom Remodeled, Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Bathroom Remodeled, Non-Smoking

Superior Twin Room, Bathroom Remodeled, Non-Smoking

Superior Twin Room, Bathroom Remodeled, Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Bathroom Remodeled, Non-Smoking

Superior Triple Room, Bathroom Remodeled, Non-Smoking

Superior Triple Room, Bathroom Remodeled, Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Memory foam bed
Down duvet
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Deluxe Twin Room With Extra Bed Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Newly Renovated In 2024 Standard Double Room Non-Smoking10-21F

Premium bedding, down duvets, memory-foam beds, in-room safe

Newly Renovated In 2024 Standard Double Room Non-Smoking10-21F

  • Sleeps 2

View all photos for Newly Renovated In 2024 Standard Twin Room Non-Smoking13-17F

Premium bedding, down duvets, memory-foam beds, in-room safe

Newly Renovated In 2024 Standard Twin Room Non-Smoking13-17F

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Newly Renovated In 2024 Superior Twin Room Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Newly Renovated In 2024 Superior Twin Room Non-Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Superior Triple Room Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Newly Renovated In 2024 Superior Triple Room Non-Smoking

  • Sleeps 3

View all photos for Standard Double Room Bathroom Renovated Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room Bathroom Renovated Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Bathroom Renovated Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Twin Room Bathroom Renovated Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Bathroom Renovated Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Twin Room Bathroom Renovated Non-Smoking

  • Sleeps 2

View all photos for Superior Triple Room Non-Smoking Bathroom Renovated

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Triple Room Non-Smoking Bathroom Renovated

  • Sleeps 3

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Exterior

Hotel Gracery Shinjuku

Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 4,434 reviews
The price is AU$188
5 Jan - 6 Jan 2026
Hotel Gracery Shinjuku

About the area

Tokyo

Shinjuku Prince Hotel puts you in the heart of Tokyo, connected to a shopping centre and within a 20-minute stroll of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this Shinjuku hotel, you'll be 2.6 km (1.6 mi) from Meiji Jingu Shrine and 4.7 km (2.9 mi) from Tokyo Imperial Palace.

What's nearby

  • Omoide Yokocho - 2 min walk - 0.2 km
  • Samurai Museum - 4 min walk - 0.4 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Tokyo Metropolitan Government Building - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 12 min walk - 1.1 km

Getting around

  • Seibu-Shinjuku Station - 1 min walk
  • Shinjuku-nishiguchi Station - 4 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪一軒め酒場 - ‬1 min walk
  • ‪らぁ麺鳳仙花 - ‬1 min walk
  • ‪喜多方ラーメン 坂内 - ‬1 min walk
  • ‪鳥貴族 - ‬1 min walk
  • ‪安安 - ‬1 min walk

About this property

Shinjuku Prince Hotel

Central hotel connected to a shopping centre in Tokyo with a restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Shinjuku Prince Hotel. Parking is available for a fee.

This Tokyo hotel is smoke free.

  • 1 building
  • 561 guestrooms or units
  • 25 levels
  • Built in 1977
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Computer for guest use
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shinjuku Prince Hotel offers 561 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel Gracery Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 4,434 reviews
The price is AU$188
5 Jan - 6 Jan 2026
Hotel Gracery Shinjuku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,955 for adults and JPY 2,260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on March 3, 2026 from 1 AM-4:30 AM. All facilities that use power, including lifts and wifi will not be available during this time
This property will be renovating floors 20-21 from June 1, 2025 to January 31, 2026. During this time, guests may hear construction-related noise and vibrations from 8:30 AM-5 PM.

Renovations and closures

The property will be renovating from 1 June 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3955 for adults and from JPY 2260 for children
  • Self-parking fee: JPY 2000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Prince Shinjuku
Hotel Shinjuku Prince
Prince Hotel Shinjuku
Prince Shinjuku
Prince Shinjuku Hotel
Shinjuku Hotel
Shinjuku Hotel Prince
Shinjuku Prince
Shinjuku Prince Hotel
Prince Hotel Tokyo
Shinjuku Prince Hotel Tokyo
Prince Hotel
Shinjuku Prince Hotel Hotel
Shinjuku Prince Hotel Tokyo
Shinjuku Prince Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Prince Hotel?

Shinjuku Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Prince Hotel?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Shinjuku Prince Hotel on 4 Jan 2026 start from AU$252.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinjuku Prince Hotel?

Yep, Shinjuku Prince Hotel has a self car park for JPY 2000 per day. A self car park is also available, for a fee.

Are there any beaches close to Shinjuku Prince Hotel?

The closest beach to Shinjuku Prince Hotel is Odaiba Beach Park (9.9 km).

What makes Shinjuku Prince Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shinjuku Prince Hotel.

Are there hot tubs in the rooms at Shinjuku Prince Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Shinjuku Prince Hotel serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Shinjuku Prince Hotel?

No, Shinjuku Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinjuku Prince Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shinjuku Prince Hotel?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Shinjuku Prince Hotel?

No, pets are not allowed.

Shinjuku Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 822 out of 1494 reviews
Rating 8 - Good. 419 out of 1494 reviews
Rating 6 - Okay. 172 out of 1494 reviews
Rating 4 - Poor. 51 out of 1494 reviews
Rating 2 - Terrible. 30 out of 1494 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Stayed 2 nights in Sep 2025

10/10 Excellent

Mara

Stayed 4 nights in Sep 2025

10/10 Excellent

Lena Na

Travelled with partner
Liked: Cleanliness, staff & service
Location was very convenient and lively especially at night. Room was clean and the AC was strong. We faced the side with the trains but slept fine as we aren’t light sleepers. The view of the city was great from our 16th floor window as well! Loved the hotel scent in all the common areas.
Stayed 9 nights in Sep 2025

10/10 Excellent

Yuping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean. Their staff is very friendly. There are so many shops and restrants nearby.
Stayed 4 nights in Sep 2025

8/10 Good

Cary, Chino Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little bit aged but with excellent maintenance. Location is exceptional
View from my room
Stayed 4 nights in Sep 2025

10/10 Excellent

Enelvy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very iconic spot from Tokyo, nice restaurants and live area, shopping, close to the busiest train station, also close to very good touristic spots, great staff, the room and view was great, price was great, 100% recommended,
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly nice to stay at your hotel. The food was great. The hotel staff were exceptional and were coming back to Japan just because we had such a great experience in the hotel. Thank you for creating great memories for my husband and I.
Stayed 6 nights in Sep 2025

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Sep 2025

10/10 Excellent

Winnie

Stayed 2 nights in Sep 2025

10/10 Excellent

JUSTIN

Stayed 3 nights in Sep 2025

10/10 Excellent

Jay

Stayed 1 night in Aug 2025

6/10 Okay

DINA

Liked: Cleanliness, staff & service

Small room

Rooms are pretty small and not very soundproof. We could hear the room next to us banging around in the shower at 1:30am. Plus the smell of sewer leaching from the bathroom so be sure to close the door! Good central location for Shinjuku which is a whole “experience” in itself..
Stayed 2 nights in Sep 2025

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and customer service. Rooms and washrooms are very small
Stayed 6 nights in Sep 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Conveniently close to shopping and train station
Stayed 3 nights in Aug 2025

8/10 Good

CHEE CHOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and close to train station
Stayed 7 nights in Aug 2025

8/10 Good

Maria, Houston

Stayed 6 nights in May 2025

10/10 Excellent

Marissa

Stayed 3 nights in Aug 2025

10/10 Excellent

khashayar Balooch, Nashville

Very good
Stayed 11 nights in Aug 2025

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the room was great, the staff was great and the breakfast buffet was really good.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 4 nights in Aug 2025

10/10 Excellent

Catharina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 9 nights for a family get-away with our 7 year old. It has truly been an amazing experience!! All staff whom I have interacted with (from check in, housekeeping, to concierge) provide exceptional service! Most staff speak good English. Room is spacious and super comfortable. I appreciate their attention to details and thoughtfulness! They have special "treat bags" for kids with super cute small slippers and small toothbrush! Konno was the one who checked us in and she's sweet and pleasant to work with! The location is super convenient with plenty of dining and shopping options nearby. It's also very close to a main airport shuttle stop. 7-eleven and McDonalds happen to be downstairs from the hotel too! Overall- exceptional experience and would highly recommend!
Stayed 9 nights in Jul 2025

10/10 Excellent

Robyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, great location if you want to be in the heart of Shinjuku
Stayed 7 nights in May 2025