Skip to main content
Beginning of main content
4.3 out of 5

"Room size is big, staff are professional as well as helpful, location is great in Shinjuku but away from noise. Hotel facilities are a little out of f ... " More

By a verified traveller on Tue 26 Jul 2022

Enter dates to see availability

Hotel Description

Hilton Tokyo puts you in the heart of Tokyo, connected to a shopping center and within steps of Shinjuku Central Park and Shinjuku I Land. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and an indoor swimming pool.

The restaurant, Marble Lounge, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Zatta is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, outdoor tennis court, and sauna as well as access to free bike rentals. 10032 square feet (932 square meters) of event facilities include 21 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a short walk of this Shinjuku hotel include Tokyo Metropolitan Government and within a 30-minute walk you'll find Shinjuku Gyoen National Garden.

Hilton, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$363* Per night/room 6 May - 7 May

Junior Suite, 1 King Bed, Business Lounge Access (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Executive Suite, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds, Business Lounge Access (Executive)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Tokyo ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Tokyo

Everyone (5)
5 out of 5
Room size is big, staff are professional as well as helpful, location is great in Shinjuku but away from noise. Hotel facilities are a little out of fashion such as the speaker can only be connected to iPod, Tv is not smart TV. Other than that it was a perfect stay.

Posted by on 26 Jul. 2022

Was this review helpful to you?
4 out of 5
Very nice property. I was there a week earlier and had a good size modern room, but when I returned my room was smaller and a bit dated. Bathroom quite small. All good though. Staff are really nice

Posted by on 11 May 2019

Was this review helpful to you?
4 out of 5
Great location nice hotel disappointing that the Wi-Fi only works in the lobby unless you purchase the option for it to work in your room thought this was quite poor Other then that everything else was great

Posted by on 24 Dec. 2018

Was this review helpful to you?
3 out of 5

A good 4-star hotel

Pros: The staff as a whole is fantastic
Cons: Total facelift for bedroom and bathroom, better quality coffee and tea in room.
Location: This hotel is right next to the Tokyo Metropolitan Government Building, roof top view of Tokyo, free of charge.
The Hilton brand comprises of mainly older hotels, and this one is no exception. Maybe land is precious in Tokyo, most of the newer 5-star hotels are exuberantly expensive, hence we ended up staying at the Hilton, which is still not cheap (we paid approximately $400 AUD per night). We stayed in a standard King room, and we found it a bit small. Bathroom can definitely do with a facelift. Otherwise, all amenities are present and satisfactory. This hotel has its standard gym and pool, and also tennis courts, but hourly rental for tennis is expcensive. The hotel staff are all very friendly and willing to help. I think the staff is what makes this hotel nice. This hotel is located in a business district, so nothing is within close walking distance from the hotel. The closest area from the hotel is Shinjuku and the hotel runs regular shuttle buses to and from Shinjuku which is great. Overall, this hotel is pleasant enough and I would be happy to stay there again.

Posted by on 11 Jun. 2018

Was this review helpful to you?
4 out of 5
The room and facilities at the Hilton are exceptional. The staff are helpful but there is some assumed knowledge the guests will have. If they don’t, for instance, have a credit card, the process is not very smooth to check in. Overall though it is definitely worth staying a few nights.

Posted by , from Melbourne, Victoria on 24 May 2018

Was this review helpful to you?
5 out of 5
Ernesto...was awesome. He looked after us, made us feel special and made our stay extra special. Thank you so much.

Posted by on 30 Apr. 2018

Was this review helpful to you?
5 out of 5

Great hotel - close to shops and food districts

Extremely helpful and friendly staff Great restaurants and fun themed buffets

Posted by , from Qld, Australia on 4 Jul. 2017

Was this review helpful to you?

Property Features

As a guest of Hilton Tokyo, you'll find an indoor pool, an outdoor tennis court, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A 24-hour business center, 21 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10032 square feet (932 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Tokyo. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Tokyo hotel.

  • 1 building
  • 830 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 2 bars or lounges
  • 10032 sq ft of conference space
  • 932 sq m of conference space
  • Built in 1984
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Shinjuku Station (1.3 km / 0.8 mi)
  • Metro station: Tochomae Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Tokyo offers 830 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Marble Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Junisoh - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Metropolitan Grill - This steakhouse specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Zatta - This bar serves lunch and dinner. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional meal fees apply to children when sharing existing bedding.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7258.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 7258.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Tokyo
  • Hilton Tokyo
  • Tokyo Hilton
  • Hilton International Shinjuku
  • Hilton Tokyo Hotel
  • Hilton Tokyo Hotel Shinjuku
  • Hilton Tokyo Shinjuku
  • Shinjuku Hilton
  • Hilton Tokyo Hotel
  • Hilton Tokyo Tokyo
  • Hilton Tokyo Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.com/Tokyo-Hotels-Hilton-Tokyo.h22597-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tokyo-Hotels-Hilton-Tokyo.h22597-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Tokyo-Hotels-Hilton-Tokyo.h22597-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.