See all properties
Save

Palace Hotel Tokyo

Photo gallery for Palace Hotel Tokyo

Executive lounge
A bar with a curved counter, a variety of liquor bottles, and a city view at night.
A spacious lobby with a reception desk, seating area, and large windows offering a view of greenery.
A hotel room with a large bathtub, a bed, a sofa, and a city view.
A modern interior with a large window, a hanging light fixture, and a sofa set.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$1,170
2 Aug - 3 Aug

Explore the area

View map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪1 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Park Suite Room, City View, Non-smoking

A modern living room with a sofa, coffee table, and chairs.

Park Suite Room, City View, Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Room, Non-smoking, Premier Suite Twin

A hotel room with two beds, a large window with a city view, and a balcony.

Suite Room, Non-smoking, Premier Suite Twin

  • Sleeps 3
  • Free Wi-Fi

View all photos for Club Deluxe King Room, Club Floor, City View, Non-smoking

A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Club Deluxe King Room, Club Floor, City View, Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Deluxe King Room

9.6 out of 10
Exceptional
(28 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite Room

A hotel room with a large bed, a desk, a chair, a bookshelf, and a view of a cityscape through large windows.

Executive Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Suite Room

A modern hotel room with a large window, a sofa, a coffee table, and a dining area.

Garden Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chiyoda Suite Room

A modern hotel room with two large beds, a flat-screen TV, a balcony with a city view, and a large window.

Chiyoda Suite Room

  • Park view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park Suite

A spacious living room with a sofa, coffee table, and seating area, large windows with a city view, and a modern design.

Park Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Terrace Suite

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Terrace Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Grand Deluxe King Room with Balcony

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Grand Deluxe Twin Room

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe Twin Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Suite King

A modern hotel room with a large bed, a desk, a chair, and a small table.

Premier Suite King

  • Park view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite Twin

A hotel room with a large bed, bedside tables, a chair, a desk, and a mirror.

Premier Suite Twin

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

You may also like

Ad
Lobby

Shiba Park Hotel

Minato
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,189 reviews
The price is AU$231
10 Aug - 11 Aug
Shiba Park Hotel

About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Palace Hotel Tokyo, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be within steps of Wadakura Fountain Park and within a short 5-minute stroll of Imperial Palace East Gardens. Highlights at this boutique hotel include 3 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Evian Spa Tokyo can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. The restaurant, ESTERRE, serves French cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna as well as access to bike hire. Business travelers can take advantage of meeting rooms, conference space, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Chiyoda hotel include Museum of the Imperial Collections and Masakado Kubizuka.

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 km
  • Imperial Palace East Gardens - 1 min walk - 0.2 km
  • Marunouchi Building - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.1 km

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 6 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪ジャンピングパンダ丸の内 - ‬5 min walk

About this property

Palace Hotel Tokyo

Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 284 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • Conference rooms
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Similar properties

Lobby
Imperial Hotel, Tokyo
Chiyoda
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.8 out of 5, Exceptional, 1,600 reviews
The price is AU$452
28 July - 29 July
Imperial Hotel, Tokyo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 8,625 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The property will be renovating from 18 January 2027 to 23 January 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 40000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 8625 per person
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Palace Hotel Tokyo?

Palace Hotel Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Hotel Tokyo?

As of 11 July 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on 2 Aug 2026 start from AU$1,170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Hotel Tokyo?

Yep, Palace Hotel Tokyo has a self car park with in/out privileges for JPY 3300 per night. A self car park is also available, for a fee.

Are there any beaches close to Palace Hotel Tokyo?

The closest beach to Palace Hotel Tokyo is Odaiba Beach Park (6.1 km).

Is there a spa on site at Palace Hotel Tokyo?

Yep, Evian Spa Tokyo is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Palace Hotel Tokyo have a pool?

Palace Hotel Tokyo has an indoor pool. The pool is open 6:30 AM to 10:00 PM. The property will be renovating the swimming pool from January 18 2027 until January 23 2027 (completion date subject to change).

What luxury perks are available at Palace Hotel Tokyo?

Palace Hotel Tokyo features a full-service spa, an indoor pool and 3 bars.

What makes Palace Hotel Tokyo a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Palace Hotel Tokyo.

Is Palace Hotel Tokyo family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Palace Hotel Tokyo is a hit with families.

Does Palace Hotel Tokyo serve breakfast?

Yeah, full brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Palace Hotel Tokyo?

No, Palace Hotel Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Palace Hotel Tokyo?

Yep, you can grab a meal at Palace Hotel Tokyo's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Palace Hotel Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palace Hotel Tokyo?

No, pets are not allowed.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 904 out of 1011 reviews
Rating 8 - Good. 74 out of 1011 reviews
Rating 6 - Okay. 17 out of 1011 reviews
Rating 4 - Poor. 9 out of 1011 reviews
Rating 2 - Terrible. 7 out of 1011 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chungsun

Liked: Cleanliness, staff & service, property conditions & facilities
great to stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Impeccable service, facilities and breakfast!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

dhuha

Liked: Cleanliness, amenities, property conditions & facilities
had a wonderful stay kind staff and great hospitality love the hotel room and location i recommend this hotel
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly with great breakfast choices
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
The Palace Hotel did not disappoint. It was an excellent stay. The staff was helpful, courteous, and knowledgeable. The hotel itself is beautiful and the rooms were spacious and comfortable. .Great location close to the Ginza District and the Imperial Palace. The breakfast had a good variety to choose from.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shengjia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ting Ying

Liked: Cleanliness, staff & service, amenities
Still a very nice hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Clean beautiful toons and exceptional helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yong Joon

Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with the hotel's housekeeping service that paid attention to detail.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Koenraad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely amazing. Top notch for service, gym, spa, super helpful and polite staff, high quality restaurants, the best breakfast. Our room was huge and clean- simply spotless. It was so quiet as well. The bed was comfortable. 5 stars for everything, highly recommend!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Super clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Our room was beautiful, very clean and comfortable! The staff couldn’t have been more courteous and attentive. We would come again on our next visit to Japan.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and the staff takes good care of its guests.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
room very clean and staff helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely attentive and helpful. I had injured myself on my trip so they were very accommodating in helping with my bags and organising taxis.
Stayed 1 night in Jan 2026