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5.0 out of 5

"We were so impressed with this hotel. I didn't realize when I booked it all the amenities it had, so we were so surprised to find a washing machine an ... " More

By a verified traveller on Thu 28 Feb 2019

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Ascott Marunouchi Tokyo. Within a 20-minute stroll, you'll find popular places like Tokyo International Forum and Tokyo Imperial Palace. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a coffee/tea maker, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A hair dryer, a phone, and an iron/ironing board are also available.

The restaurant, Triple One, serves Chinese cuisine and is open for breakfast and lunch. Added amenities include free WiFi in public areas, a fitness center, and a free manager's reception. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Within a 20-minute walk of this 4.5-star Otemachi aparthotel, attractions include Marunouchi Building and Imperial Garden Theatre.

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$407* Per night/room 25 Oct. - 26 Oct.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ascott Marunouchi Tokyo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ascott Marunouchi Tokyo

Everyone (2) Family (1)
5 out of 5
We were so impressed with this hotel. I didn't realize when I booked it all the amenities it had, so we were so surprised to find a washing machine and a kitchen! It was a really pleasant surprise, and made staying there for our short period an absolute pleasure.

Posted by on 28 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by Ricardo

Thank you very much for taking the time to write your review of our property. We truly appreciate the kind words and the positive feedback. We would be pleased to be your choice on your next trip to Tokyo. We all looking forward to welcoming you again. Best regards, Ascott Marunouchi Tokyo Guest Service Team

5 out of 5
Great location, amenities, staff, presentation and views. Highly recommended.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Guest service

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Sincerely, Ascott Marunouchi Tokyo Guest Service Team

5 out of 5

Perfect treat for the end of our trip

Absolute luxury after other hotels in Japan. Stunning property. Amazing bed!

Posted by , from New South Wales, Australia on 20 Nov. 2017

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Comment from Hotel Management

2 Dec. 2017 by Guest Service

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We hope that you enjoyed your stay and that the services extended to you met or even exceeded your expectations. We look forward to welcoming you back to stay soon. Yours sincerely,

Property Features

Ascott Marunouchi Tokyo offers its guests an indoor pool and a fitness center. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, multilingual staff, and a garden are also featured at the luxury Ascott Marunouchi Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Tokyo aparthotel.

  • 130 guestrooms or units
  • 7 levels
  • Built in 2016
  • Dining venue
  • Manager's reception (free)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Narita Intl. Airport (NRT) (68.1 km / 42.3 mi)
  • Train station: Tokyo Station (1.1 km / 0.7 mi)
  • Metro station: Otemachi Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ascott Marunouchi Tokyo offers 130 accommodations with safes and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The aparthotel hosts a free manager's reception daily.

Triple One - This restaurant specializes in Chinese cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Please note: Buffet meals and dinner service has been suspended.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3630 per person (approximately)
  • Self parking fee: JPY 3300 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Marunouchi Tokyo Hotel
  • Ascott Marunouchi Hotel
  • Ascott Marunouchi
  • Ascott Marunouchi Tokyo Aparthotel
  • Ascott Marunouchi Aparthotel
  • Ascott Marunouchi Tokyo Tokyo
  • Ascott Marunouchi Tokyo Aparthotel
  • Ascott Marunouchi Tokyo Aparthotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.