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4.2 out of 5

"Staff were very friendly and efficient, amrnities were clean, COVID information clearly displayed. " More

By a verified traveller on Sat 26 Dec 2020

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Hotel Description

At Travelodge Hotel Garden City Brisbane you'll be 0.6 km (0.4 mi) from Westfield Garden City Shopping Mall and 4 km (2.5 mi) from Griffith University. Highlights at this hotel include free self parking, and in-room kitchenettes and free WiFi.

All 120 rooms feature TVs with digital channels, and you can enjoy coffee/tea makers, safes, and hair dryers. Premium bedding and free toiletries are nice touches to enhance your stay. Kitchenettes, microwaves, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of car rentals on site.

Sights within a 20-minute drive of this 3.5-star Upper Mount Gravatt hotel include The Gabba and Queen Street Mall.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$108* Per night/room 1 Feb. - 2 Feb.

Family Interconnecting

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Triple Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Travelodge Hotel Garden City Brisbane ratings based on 517 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Travelodge Hotel Garden City Brisbane

Everyone (321) Couples (104) Business (5) Family (75)
5 out of 5

Posted by on 7 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by Sheridan Thompson

Dear Marlow, Thank you for your feedback regarding your recent experience at Travelodge Hotel Garden City. We appreciate your understanding the amendments we have made to the Hotel in accordance with the recommendations from the Australian Government and the World Health Organisation. We are delighted you had an enjoyable stay and look forward to seeing you again soon. Yours sincerely, Sheridan Thompson Duty Manager

5 out of 5
Staff were very friendly and efficient, amrnities were clean, COVID information clearly displayed.

Posted by on 26 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by Kate James | Duty Manager

Dear Guest, Thank you for your feedback regarding your recent experience at Travelodge Hotel Garden City. We appreciate your understanding with the amendments we have made to the Hotel in accordance with the recommendations from the Australian Government and the World Health Organisation. We look forward to seeing you again. Kind regards, Kate James | Duty Manager

5 out of 5
Clean and quiet. Conveniently located beside Westfield shopping center. Easy access to Sleeman Aquatic Center. Friendly staff.

Posted by on 22 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by Kate James | Duty Manager

Thank you for your positive review, our team will be happy hear of feedback. It is great to hear of the convenience to the shopping centre and Athletics Centre. Looking forward to having you stay again in the future.

5 out of 5

Posted by on 31 Oct. 2020

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Comment from Hotel Management

1 Nov. 2020 by Sheridan Thompson

Dear Anonymous, Thank you for your review. I hope you have a fantastic day and we look forward to welcoming you back next time. Kind Regards, Sheridan Duty Manager

4 out of 5

Posted by on 19 Oct. 2020

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Comment from Hotel Management

24 Oct. 2020 by Sheridan Thompson

Dear Anonymous, Thank you for your feedback regarding your recent experience at Travelodge Hotel Garden City. We appreciate your understanding the amendments we have made to the Hotel in accordance with the recommendations from the Australian Government and the World Health Organisation. We are delighted you had an enjoyable stay and look forward to seeing you again soon. Yours sincerely, Sheridan Thompson Duty Manager

3 out of 5
Staff were nice. Room was good size but cleaning needs to improve. Has ice machine but nothing to get the ice in to take to your room ? Convenient location to shops and restaurants.

Posted by , from Gold Coast on 22 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Sheridan, Duty Manager

Dear Leanne, Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. We appreciate your understanding the amendments we have made to the Hotel in accordance with the recommendations from the Australian Government and the World Health Organisation. We look forward to seeing you again next time. Yours sincerely, Sheridan Thompson Duty Manager

5 out of 5

Posted by on 21 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Flavs

Dear Guest, Thank you for choosing to stay with us and thank you for taking the time with a good review for our property. Warm regards, Flavia F

5 out of 5
Great place to stay , staff couldn’t have been more helpful ...

Posted by , from Brisbane QLD on 4 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by Aaron Magdoza

Dear Michelle, Thank you for taking the time to write us your feedback from your recent stay. We are pleased to hear that your stay with us went smoothly. We take pride in delivering exceptional customer service. We look forward to seeing you next time. Warm regards, Aaron Magdoza Duty Manager

4 out of 5

Posted by on 3 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Madeline

Hi, thank you for your feedback. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon!

5 out of 5
Clean, comfortable and convenient. Easy parking. 24 hour desk is great as I needed to check in at 9pm.

Posted by , from hervey bay on 26 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Madeline

Hi Peter, thank you for your message. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon! Warm regards, Madeline Norton Duty Manager

About the Travelodge Hotel Garden City Brisbane

Location 18 Macgregor St, Upper Mount Gravatt, QLD 4122

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Travelodge Hotel Garden City Brisbane also features a terrace, a garden, and laundry facilities. Self parking is free. This 3.5-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (28.1 km / 17.4 mi)
  • Train station: Brisbane Altandi Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Travelodge Hotel Garden City Brisbane offers 120 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Television
  • Digital channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Garden City Hotel Upper Mount Gravatt
  • Travelodge Garden City Upper Mount Gravatt
  • Travelodge City Brisbane
  • Travelodge Hotel Garden City Brisbane Hotel
  • Travelodge Hotel Garden City Brisbane Upper Mount Gravatt
  • Travelodge Hotel Garden City Brisbane Hotel Upper Mount Gravatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.