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4.2 out of 5

"Terrific thank you It was just right Don’t ask for more information please It was fine! " More

By a verified traveller on Thu 21 May 2020

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Hotel Description

At Travelodge Hotel Garden City Brisbane you'll be 2.7 km (1.7 mi) from Queensland Sport and Athletics Centre and 4 km (2.5 mi) from Griffith University. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

All 120 rooms feature TVs with satellite channels, and you can enjoy coffee/tea makers, safes, and hair dryers. In-room dining is convenient with amenities like kitchenettes and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Microwaves, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Other amenities include laundry facilities, a garden, and express check-in. Buffet breakfast is available. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 3.5-star Upper Mount Gravatt hotel include Brisbane Botanic Gardens and Story Bridge.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$90* Per night/room 6 Jun. - 7 Jun.

Standard Triple Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Travelodge Hotel Garden City Brisbane ratings based on 527 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Travelodge Hotel Garden City Brisbane

Everyone (329) Couples (109) Business (5) Family (72)
5 out of 5
Terrific thank you It was just right Don’t ask for more information please It was fine!

Posted by on 21 May 2020

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Comment from Hotel Management

23 May 2020 by Madeline

Hi, thank you for your message. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon! Warm regards, Madeline Norton Duty Manager

2 out of 5
This property was great for a one night stay to visit family - a good place to lay your head. Comfortable bed and quiet and clean inside the room. The major problem was the shocking mould smell that hits you as you walk in the lobby and if you look close there is white mould all over the ceiling. Then outside our room on level 3 was terrible black mould and water damage on the ceiling. This place is a health hazard and I would warn anyone with respiratory issues to avoid this place. Thankfully the room itself didn’t smell - just everywhere else.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Travelodge Hotel Team

Thank you for your feedback!

5 out of 5
Very comfortable bed and quiet room. Also staff were very helpful when I requested an earlier check in.

Posted by , from Rockhampton on 1 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Flavs

Thank you for choosing to stay with us and taking the time to review our property. Warm regards, Flavia

5 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

20 Mar. 2020 by Flavs

Thank you for taking the time to review our property. Many thanks, Flavia

5 out of 5
Belinda, on the front desk at our arrival, was amazing. She was clearly under the pump with lots of visitors at the hotel all needing assistance but despite this was friendly and incredibly helpful. She even noted an error in my booking and corrected it so we had the most appropriate room for our circumstances. Absolutely amazing customer service, happily recommend Belinda and Travelodge to anyone.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Flavs

Good morning, Thank you for choosing to stay with us. We appreciate your taking the time to review on our team and our property. Warm regards, Flavia

4 out of 5
Only drama I ordered a queen bed on line but got a single, havent slept on a single for about 40yrs :) a bit small for me. Otherwise I will be back.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by Travelodge Hotel Team

Appreciate your feedback! Please let us know when you are inhouse as our team are available to assist you 24/7.

4 out of 5
Minor cosmetic issues such as damaged lighting outside lifts on level 2. The room service menu has a reasonable selection of options but given that Westfield is less than 2 minutes walk away, the prices are high.

Posted by , from Grafton, NSW on 5 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by Travelodge Hotel Team

Thank you for your feedback Nigel

3 out of 5
Air conditioning in the room was not working real well. Made the room a little stuffy , but otherwise from that it was an enjoyable stay.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Travelodge Team

Thank you for your feedback. See you again on your next visit.

4 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Travelodge

Thank you for your rating!

4 out of 5
The irons inside the rooms need cleaning!! It put marks on our good clothing.

Posted by , from My Gravatt on 30 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Travelodge

Dear Brooke, Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. We appreciate your feedback and look forward to seeing you again next time. Yours sincerely Angela Binns Hotel Manager

About the Travelodge Hotel Garden City Brisbane

Location 18 Macgregor St, Upper Mount Gravatt, QLD 4122

Property Features

There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Travelodge Hotel Garden City Brisbane. Self parking is free. This 3.5-star Upper Mount Gravatt hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Dining venue
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (28.2 km / 17.5 mi)
  • Train station: Brisbane Altandi Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Travelodge Hotel Garden City Brisbane offers 120 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Upper Mount Gravatt hotel provides complimentary wireless Internet access. Televisions come with satellite channels and pay movies. Housekeeping is offered daily and refrigerators can be requested.

  • In-room kitchenette
  • In-room dining
  • Television
  • Satellite channels
  • Movies for purchase
  • Refrigerator available
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Travelodge Hotel Garden City Brisbane has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

This hotel will place a credit/debit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.00 per person (approximately)
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Garden City Hotel Upper Mount Gravatt
  • Travelodge Garden City Upper Mount Gravatt
  • Travelodge City Brisbane
  • Travelodge Hotel Garden City Brisbane Hotel
  • Travelodge Hotel Garden City Brisbane Upper Mount Gravatt
  • Travelodge Hotel Garden City Brisbane Hotel Upper Mount Gravatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.