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4.1 out of 5

"We absolutely loved our stay at Tangalooma The view is amazing. We Would definitely go back!! The only thing I would like to see change is the bed oh ... " More

By a verified traveller on Fri 08 Jan 2021

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Hotel Description

A family-friendly stay in Brisbane awaits you at Tangalooma Island Resort. Within a 5-minute stroll you'll find Moreton Island National Park and Moreton Island Sand Dune within a 30-minute walk. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools, and 2 coffee shops/cafés.

You can enjoy TVs with satellite channels, and all 302 rooms feature coffee/tea makers, safes, and phones. Refrigerators and room service make in-room dining convenient.

A day of pampering can include facials and body treatments. The restaurant, Fire and Stone, serves Asian cuisine. At the resort's own bar/lounge, you can stop for a drink. Spend the day at the beach and enjoy the onsite kids' club and outdoor tennis court. Plus you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 3.5-star Brisbane Waterfront resort include Tangalooma Wrecks and Mount Tempest.

Deluxe Room (Ferry Additional)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room (Ferry Additional)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, Beachside (Unserviced - Ferry Additional)

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Deluxe Villa, Beach View (Unserviced - Ferry Additional)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Resort Unit (Ferry Additional)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite (Ferry Additional)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Tangalooma Island Resort ratings based on 466 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tangalooma Island Resort

Everyone (139) Couples (153) Family (168)
4 out of 5
We absolutely loved our stay at Tangalooma The view is amazing. We Would definitely go back!! The only thing I would like to see change is the bed oh my it was like concrete which isn’t great when your in your 40’s with a few niggles here and there. Also it would be great to have more of a selection at the cafe for wraps as there were none at all and smaller salad options when you don’t require a huge meal from the other food outlet. And more stock replacement as if I didn’t purchase a fruit salad at 9 am when getting my coffee sometimes there were none in the afternoon for my son. And nowhere else to purchase it!!!

Posted by on 8 Jan. 2021

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4 out of 5

Posted by on 11 Mar. 2020

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4 out of 5
A great place for a relaxing holiday although activities a bit on the expensive side

Posted by on 5 Mar. 2020

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5 out of 5
Very clean Seemed very understaffed when it came to food service Stayed in room k78 Reported a loud ringing sound in the bathroom to service desk and they had the duty manager come and have a quick look at it. Loud ringing again at 4am and 6am -told the front desk but she didn’t even take the unit no down. I hope the next guests aren’t disturbed multiple times throughout the night as we were.

Posted by on 16 Feb. 2020

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5 out of 5

Posted by on 16 Jan. 2020

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2 out of 5
Terrible food, house keeping was disappointing and price was too expensive for what you got.

Posted by on 10 Jan. 2020

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3 out of 5
Liked the island and view from our room. Great experiences include catching fish from where your sitting on the island, snorkelling through the wrecks, viewing and feeding dolphins. Food amazing at fire and stone. I didnt enjoy the high charges to all activities. Waiting time for coffee and food up to an hour at times. No ice apart from being served at one bar however i could purchase plenty from Belwar on our 4WD trip on the island. Restaurant and cafe staff werent very helpful

Posted by on 7 Jan. 2020

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4 out of 5
Shipwrecks to dive on were awesome (take your own snorkel and swim across way better than a guided tour. 30 minute walk up the beach. Very very busy in peak season (new years) hiring a 4wd from the resort was the best way to see the island for us and gives you a break from the resort activities. Great swimming for the kids good safe beach swimming.

Posted by on 4 Jan. 2020

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4 out of 5
The location was stunning and the staff were pleasant cheerful and helpful.

Posted by on 28 Dec. 2019

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5 out of 5

Posted by on 3 Nov. 2019

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Property Features

Tangalooma Island Resort offers its guests 2 outdoor swimming pools and an outdoor tennis court. There are 3 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the family-friendly Tangalooma Island Resort. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Brisbane resort.

  • 302 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 coffee shops
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (50.1 km / 31.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Tangalooma Island Resort offers 302 accommodations with safes. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Safe
  • Telephone
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Fire and Stone - This beachfront restaurant specializes in Asian cuisine. Guests can enjoy alfresco dining (weather permitting).

Tursiops Buffet - This beachfront buffet restaurant specializes in international cuisine and serves breakfast only.

Beach Cafe - This beach bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Coffee Shop - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are automatically booked on the noon ferry from Brisbane to Tangalooma on the day of arrival, and on the 2 PM ferry from Tangalooma to Brisbane on the day of departure. Ferry transfers depart from Holt St Wharf in Pinkenba and are payable on arrival according to the listed transfer service fees. Guests must contact the resort prior to arrival to choose an alternative ferry time.

Access to some tours and activities may be restricted due to cruise ship arrivals on the following dates: September 23, 27; October 10, 14, 21; November 7, 11, 18, 25, 28; and December 5, 9, 16, 18 in 2020. In 2021, the dates are January 30, February 3, 17, 20; March 17 and 29; April 3 and 28.

This property has occasional scheduled power outages. Guests who require continuous power supply for life support equipment must notify the property 96 hours prior to check-in.

The front desk at this property is open daily from 7:30 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per stay.

Pet Policy

  • Pets and service animals are not allowed at Tangalooma Island Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Boat transfer per adult: AUD 84 (roundtrip)
  • Boat transfer per child: AUD 46 (roundtrip)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 20 for children (approximately)
  • Self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 20 per stay
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tangalooma Island Resort
  • Dolphin Resort Tangalooma Wild
  • Hotel Tangalooma Island
  • Tangalooma Beachcomber / Driftwood Hotel Moreton Island
  • Tangalooma Island Hotel
  • Tangalooma Island
  • Tangalooma Resort Moreton
  • Tangalooma Island Resort Resort
  • Tangalooma Island Resort Moreton Island
  • Tangalooma Island Resort Resort Moreton Island

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.