I liked the convenience of the location of the hotel, but the lack of communication by staff was appalling.
The facilities were lacking, first no dryer even though advertised with one & then, with an armful of saturated clothing, moved to another room where the microwave didn’t work (I didn’t bother telling staff).
I stayed due to having jaw surgery so I was in a lot of pain, expecting a relaxing experience, but the lack of communication meant I was left frustrated with entry to & from the building & there was no clear instructions to be found.
Also no info that lifts would be out of service during my stay or that paint & glue fumes would be present either, left me faint by the time I reached my floor, breathing was not easy!
I won’t book here again, it was not an enjoyable stay.