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4.5 out of 5

"Convenient location to UQ " More

By a verified traveller on Sun 07 Aug 2022

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Hotel Description

You'll be connected to a shopping center at Jephson Hotel & Apartments, and within a 20-minute stroll of The Wesley Hospital and Toowong Village. Highlights at this luxury hotel include in-room free WiFi, furnished balconies, and Smart TVs.

This Art Deco hotel offers free WiFi in public areas, a fitness center, and limo/town car service. Additionally, you'll find a conference center, a terrace, and express check-out. There's also the convenience of free self parking.

This 4.5-star Toowong hotel is 3.2 km (2 mi) from XXXX Brewery and 3.8 km (2.4 mi) from Suncorp Stadium.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 6 Sep. - 7 Sep.

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Disabled Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Three Bedroom Penthouse

Bed Count 2 King Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Jephson Hotel & Apartments ratings based on 568 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jephson Hotel & Apartments

Everyone (276) Couples (211) Business (1) Family (74)
5 out of 5
Convenient location to UQ

Posted by on 7 Aug. 2022

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2 out of 5
Very (very) basic for apparently 4.5 star hotel. Nil gym on site (payment expected for nearby facility) Nil pool on site. Reception closed at 8pm. WiFi sporadic at best.

Posted by on 22 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Liam

Hi Martin, Thank you kindly for sharing your feedback with us regarding your recent stay. As we strive to improve with each and every stay & I'm saddened to hear that you found our hotel not up to our 4.5 star standard. I will be sharing this feedback with the Gm so we can work from this feedback. We do hope to welcome you back to our hotel in the future. Kind regards Liam Front Office Manager

5 out of 5
Great proximity to dining and public transport. The room was a good layout and the bathroom was great for a studio size. Bed relatively comfy. Can't complain

Posted by on 14 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by liam

Hi Magdalena, I am delighted to hear you enjoyed your stay at Jephson Hotel . Thank you so very much for taking the time to share your feedback. We hope to see you again soon. Kind regards Liam Front Office Manager

5 out of 5
Excellent

Posted by on 23 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Liam

Hi Derek, I am delighted to hear you enjoyed your stay at Jephson Hotel . Thank you very much for taking the time to share your feedback. Kind regards Liam Front Office Manager

5 out of 5
Fabulous!

Posted by on 20 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Liam

Hi Zoe, I am delighted to hear you enjoyed your stay with us. Thank you very much for taking the time to share your feedback. Kind regards Liam Front Office Manager

5 out of 5
Everything

Posted by on 15 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Liam

Hey mark , I am delighted to hear you loved your stay at Jephson Hotel. We look forward to welcoming you back to the hotel. Best regards Liam Front Office Manager

4 out of 5
friendly reception, easy access within the building,

Posted by on 29 May 2022

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Comment from Hotel Management

20 Jun. 2022 by Liam

Hi Beatrice, Thank you for your review of your stay. We are so happy to hear that your expectations were met and impressed with our hotel. We cant wait to see you again for another great stay. Kind regards Liam Front Office Manager

5 out of 5
We stayed in a 1 bedroom suite and it was very comfortable. The bed was so comfy i fell asleep straight away and stayed asleep all night, i never do that in a hotel! Staff were exceptional, helpful and kind. We had an enormous balcony. Would have loved to stay for a week! Will be sure to return.

Posted by on 23 May 2022

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Comment from Hotel Management

20 Jun. 2022 by Liam

Hello Karen , Thank you for choosing our hotel, and for taking the time to write those amazing words. We are so glad to hear that you enjoyed your stay. We cant wait to welcome you back to the hotel. Kind regards Liam Front Office Manager

4 out of 5

Posted by on 8 May 2022

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4 out of 5
Was good

Posted by on 8 May 2022

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Comment from Hotel Management

17 May 2022 by liam

Hi Adam , Thank you for taking the time to share your positive review of Jephson Hotel . I am pleased you enjoyed your stay, we look forward to welcoming you back to the hotel. Kind regards Liam Front Office Manager

Property Features

Public spaces have free WiFi. Business amenities include a meeting room and limo/town car service. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A fitness center, a terrace, and dry cleaning/laundry services are also featured at the luxury Jephson Hotel & Apartments. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2010
  • Conference center
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Terrace
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Toowong Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Jephson Hotel & Apartments offers 51 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 49-inch Smart televisions come with premium digital channels and first-run movies. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Minibar
  • Smart television
  • Digital channels
  • Premium channels
  • First-run movies
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 40.00 (subject to availability)
  • Crib (infant bed) fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jephson Hotel
  • Jephson Hotel Toowong
  • Jephson Toowong
  • Jephson Hotel Apartments Toowong
  • Jephson Hotel Apartments
  • Jephson & Apartments Toowong
  • Jephson Hotel & Apartments Hotel
  • Jephson Hotel & Apartments Toowong
  • Jephson Hotel & Apartments Hotel Toowong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.