4.5 out of 5

"Clean but nothing fancy. Hopefully their renovations will give it the spruce it needs. " More

By a verified traveller on Fri 17 Aug 2018

Enter dates to see availability

Hotel Description

You'll be connected to a shopping centre at Jephson Hotel & Apartments, and within a 20-minute stroll of popular places like Toowong Village and The Wesley Hospital. Highlights at this luxury hotel include in-room free WiFi, furnished balconies and Smart televisions.

All 51 rooms feature sofa beds, satellite TV and coffee/tea makers. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include designer toiletries and premium bedding. Safes, hairdryers and phones are also available.

The restaurant, Covet Bar and Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 9 AM. There's also the convenience of free self parking.

You'll be 2.8 km (1.7 mi) from Indooroopilly Shopping Centre and 3.2 km (2 mi) from XXXX Brewery with a stay at this 4.5-star Toowong hotel.

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$169 per night

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Disabled Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Jephson Hotel & Apartments ratings based on 538 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jephson Hotel & Apartments

Everyone (263) Couples (207) Business (1) Family (66)
5 out of 5
Great location, staff all very friendly and eager to help. Renovations at the time of my stay, slightly annoying though the hotel made every effort.

Posted by , from Melbourne, AU on 14 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2019 by Prue Freemantle

Thank you for spending time reviewing our hotel and we are so pleased to hear that you were well looked after. Regards, Prue Front Office

4 out of 5
GREAT LOCATION AND GREAT SIZE ROOMS. will BE GREAT THERE ONCE RENOVATIONS ARE COM[PLETED

Posted by on 30 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr. 2019 by Prue

Thank you for lovely review. We are all excited about the completion of our Renovation and look forward to seeing you back here soon. Regards, Prue Front Office

2 out of 5
Painting was been done and smelling the paint wasn't was a bad experience, also the fridge did not have a freezer

Posted by on 29 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Feb. 2019 by Prue Freemantle

Thank you for taking some time to review our hotel, we share all feedback with every department. Thank you again. Regards, Front Office

2 out of 5
We spent two nights and it was nothing short of a disaster. After a short stint in our first room, we had no other choice but to move rooms - the front desk seemed more interested in providing a refund - but the electricity was constantly turning itself off every couple of minutes. The second room proved scarcely better - you could get a few hours in before it did the same - while the en-suite wasn’t plumbed properly and the TV in the main bedroom wasn’t connected. Throw in the renovations occurring in the building & it was a stay I won’t forget for all the wrong reasons.

Posted by on 24 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Feb. 2019 by Prue Freemantle

Thank you for taking the time to review our hotel. We are pleased all the teething problems mentioned due to our renovations have all been addressed and we hope you get the opportunity to return and enjoy our beautiful new hotel experience. Regards, Front Office

5 out of 5

Posted by on 1 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2019 by Prue

Thank you for taking the time to review our hotel. We truly do value all feedback. Kind regards, The Jephson

5 out of 5

Posted by on 10 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

18 Dec. 2018 by Chantal

Thank you for taking the time to review our hotel it is very much appreciated. Regards Chantal Tunney General Manager

1 out of 5

Posted by on 9 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

20 Dec. 2018 by chantal

Thank you for rating our Hotel, so we can understanding your low rating better can you please provide us with some further details. Regards Chantal Tunney General Manager

4 out of 5

Posted by on 25 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

31 Oct. 2018 by Prue Freemantle

Thank you for taking some time to review our hotel. We truly appreciate this. Kind regards, Prue

5 out of 5

Posted by on 10 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Sep. 2018 by Jephson Hotel

Thank you for taking the time to rate our hotel. We really appreciate it. Regards Chantal Tunney General Manager

4 out of 5
Clean but nothing fancy. Hopefully their renovations will give it the spruce it needs.

Posted by , from Kingaroy on 17 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Sep. 2018 by Jephson Hotel

Dear Robyn, Thank you for your feedback about our hotel. We are very excited about our current renovations which will give the hotel a touch of modern elegance and luxury. Thank you again for your feedback. Regards Chantal Tunney General Manager

Renovations + Closures

The property will be renovating from 09 April 2018 until 30 June 2019 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Meeting facilities
  • Selected guestrooms
  • Laundry facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, a limo/town car service, and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference rooms. The luxury Jephson Hotel & Apartments also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Art Deco Toowong hotel.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (20.6 km / 12.8 mi)
  • Train station: Brisbane Toowong Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Jephson Hotel & Apartments offers 51 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. Smart televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9 AM.

Covet Bar and Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-7 PM
  • Saturday-Sunday: 7:30 AM-5:30 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 7:30 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 35 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 24 for adults, and AUD 6 and AUD 18 for children (approximately)
  • Crib (infant bed) fee: AUD 35 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jephson Hotel Toowong
  • Jephson Hotel
  • Jephson Toowong
  • Jephson
  • Jephson Hotel Apartments Toowong
  • Jephson Hotel Apartments

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.