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4.2 out of 5

"Nice and Clean and very hospitable, excellent restaurant and good room service " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

Comfort Inn & Suites Northgate Airport puts you in the center of Brisbane, 3.9 km (2.4 mi) from DFO Brisbane and 4.3 km (2.6 mi) from St Joseph's Nudgee College. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

LED TVs with satellite channels are featured in all 39 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Cafe Gateway Bistro Bar, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9 AM. There's also the convenience of free airport drop-off service.

Attractions within a 10-minute drive of this 4-star Northgate hotel include Westfield Chermside and Brisbane Entertainment Centre.

Studio (Studio Twin Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$114* Per night/room 4 Aug. - 5 Aug.

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio (Studio Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Northgate Airport ratings based on 402 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Northgate Airport

Everyone (201) Couples (79) Business (3) Family (116)
5 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Terri

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

5 out of 5
Nice and Clean and very hospitable, excellent restaurant and good room service

Posted by on 7 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Adam

Thank you for your feedback. We hope you will consider staying with us again next time you are passing through Brisbane.

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Terri Skinner

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Terri Skinner

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

4 out of 5
Convenient and clean! Catch Eat Street Northshore for a great experience.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Adam

Thank you for your feedback. We are so pleased you enjoyed your stay and we can't wait to welcome you back. P.S. Eat Street is fabulous!

2 out of 5
The staff were very friendly and let us stay a little longer than the checkout time. Other than that the bed was uncomfortable the sheets were hard. The pillows were flat. The steep inside stairs were awful with a toddler who is attracted to stairs and we had to park quite far from our room and had to do 4 trips to the room and then up the steep inside room stairs.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Terri Skinner

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As a lot accommodation places have stairs, it is a good idea to request a downstairs room when making a booking if stairs are a problem. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

5 out of 5
exactly what we needed for 1 night before early flight

Posted by on 19 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Terri Skinner

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

3 out of 5
Was very noisy. Had a very disrupted sleep due to footsteps overhead, banging doors, garbage trucks etc.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Terri Skinner

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Skinner Assistant Manager Comfort Inn & Suites Northgate Airport Motel 61 7 32567222

5 out of 5
Great location close to Brisbane airport but without the noise of the planes,rooms where beautiful and clean, the food at the restaurant was just what we need at the end of the day and the staff were very happy and efficient

Posted by on 3 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Terri Skinner

Dear Guest, Thank you for your lovely review. We are always appreciative of positive feedback. We hope you will stay with us again soon. Kind regards Terri Skinner Assistant Manager

4 out of 5
It was fine. My daughter loved the pool and the space was good.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

14 Jan. 2020 by Adam

Thank you for your feedback and we hope to see you again soon.

About the Comfort Inn & Suites Northgate Airport

Location 186 Toombul Road, Northgate, QLD 4013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A shuttle from the hotel to the airport is free at scheduled times. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Comfort Inn & Suites Northgate Airport. Self parking is free. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 1 building
  • 39 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (9.4 km / 5.8 mi)
  • Train station: Brisbane Northgate Station (1.5 km / 0.9 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Northgate Airport offers 39 accommodations with minibars and safes. LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

Cafe Gateway Bistro Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 6:30 AM to 10 AM. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 6:30 AM to 10 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 23 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Northgate Airport Hotel
  • Comfort Northgate Airport
  • Comfort Inn Northgate Airport
  • Comfort Inn Suites Northgate Airport Hotel
  • Comfort & Suites Northgate
  • Comfort Inn Suites Northgate Airport
  • Comfort Inn & Suites Northgate Airport Hotel
  • Comfort Inn & Suites Northgate Airport Northgate
  • Comfort Inn & Suites Northgate Airport Hotel Northgate

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.