Best Western Plus Hotel Diana Deals & Reviews (Brisbane, AUS)

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Best Western Plus Hotel Diana, Brisbane, current page

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4.2 out of 5

Very good!

See all 503 Wotif Reviews

"Didnt vacuum and left food in fidges. " More

By a verified traveller on Sun 02 May 2021

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Hotel Description

You'll be connected to a shopping center at Best Western Plus Hotel Diana, and within just a 15-minute stroll of Mater Hospital Brisbane and South Bank Parklands. Highlights at this luxury hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 67 rooms feature free WiFi, free local calls, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Hair dryers, irons/ironing boards, and desks are also available.

A day of pampering can include deep-tissue massages, sports massages, and body scrubs along with aromatherapy and reflexology. The restaurant, Boo's Kitchen, serves Thai cuisine and is open for lunch and dinner. 1507 square feet (140 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café.

Sights within a 20-minute walk of this 4.5-star Woolloongabba hotel include The Gabba and Brisbane Convention and Exhibition Centre.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$122* Per night/room 28 May - 29 May

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Hotel Diana ratings based on 503 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Diana

4 out of 5

Didnt vacuum and left food in fidges.

Posted by a verified traveller on 2 May 2021

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Comment from Hotel Management

2 May 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We apologise for this oversight and will be discussing this with our Housekeeping Department. We hope other than this you enjoyed your stay. Kind Regards, Reception

5 out of 5

Close to the hospitals and many restaurants and cafes

Posted by a verified traveller on 15 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have given us such a great score. We look forward to seeing you again soon. Kind Regards, Reception

5 out of 5

So convenient to hospitals and specialists, plus a short walk to South Bank - we will definitely stay here again. Some lovely restaurants, cafes and a bakery right beside the hotel too.

Posted by a verified traveller on 2 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us such an excellent score . We hope to see you again soon. Kind Regards, Reception

5 out of 5

Posted by a verified traveller on 27 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us such an excellent score. Kind Regards, Reception

4 out of 5

Posted by a verified traveller on 16 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us such an excellent rating. We hope to see you again soon. Kind Regards, Reception

4 out of 5

Posted by a verified traveller on 14 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Front Office Manager

Dear Anonymous, Thank you for you review of Best western Plus Hotel Diana. We appreciate that you have taken the time to give us such a good review. We hope to see you again soon. Kind Regards. Reception

4 out of 5

Posted by a verified traveller on 8 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us such a great score. Kind Regards, Reception

5 out of 5

Posted by a verified traveller on 6 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us an excellent score. We hope to see you again soon. Kind Regards, Reception

5 out of 5

Good clean facilities and easy walking distance to QPAC

Posted by a verified traveller on 28 Feb. 2021

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Comment from Hotel Management

28 Feb. 2021 by Front Office Manager

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We appreciate that you have taken the time to give us such an excellent score. We hope to see you again soon. Kind Regards, Reception

4 out of 5

This was an economical place to stay for appointments at Qld Children’s Hospital. It was an easy walk. Staff were nice. Room was clean and modern. Plenty of options for meals nearby as the restaurant was closed. Parking at the back was open air. The back entrance while well signed had stairs going up and down. We took the down stairs and ended up in a cleaning area and had to carry bags back up two flights of stairs. Also there were no pillowcases on the bed when we arrived, which was fine as we were told about them being in the dryer. The weird thing was they came and put them on but only had three cases for four pillows and had none to add to it later. Fridge was also not very cold so check if you are putting food in it. Reception staff advised that the cleaners sometimes turn them up.

Posted by a verified traveller on 14 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Kirsty

Dear Anonymous. Thank you for your review of Best Western Plus Hotel Diana. We are pleased that you enjoyed your stay and that the hotel was suitable for your needs. Our apologies regarding the pillowcases unfortunately we ran out due to the large number of reservations that were made that day. I hope that the staff made you feel welcome, Kind Regards, Reception

About the Best Western Plus Hotel Diana

Location 12 Annerley Rd, Woolloongabba, QLD 4102

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Best Western Plus Hotel Diana. A complete renovation of Best Western Plus Hotel Diana was completed in October 2016. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

1 building
67 guestrooms or units
5 levels
1507 sq ft of conference space
140 sq m of conference space
Built in 1995
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Elevator
Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Airport: Brisbane Airport (BNE) (21.6 km / 13.4 mi)
Train station: Park Road Station (1.2 km / 0.7 mi)

Room Amenities

Best Western Plus Hotel Diana offers 67 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Pillowtop beds
Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator
Electric kettle
Luxury bedding
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Ensuite bathroom
Connecting rooms available

Food & Drink

Best Western Plus Hotel Diana has a restaurant on site.

Boo's Kitchen - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

D'Ago - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Body scrubs
Aromatherapy treatments
Massages
Deep tissue massage
Reflexology
Sports massage

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 20.0 per night.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 3
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Best Western Plus Hotel Diana Woolloongabba
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Best Western Plus Diana Woolloongabba
Best Western Plus Diana
Best Plus Diana Woolloongabba
Best Western Plus Hotel Diana Hotel
Best Western Plus Hotel Diana Woolloongabba
Best Western Plus Hotel Diana Hotel Woolloongabba

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Best Western Plus Hotel Diana