4.1 out of 5

"Staff were kind and accommodating, and everything about the hotel was comfortable and inviting. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

You'll be connected to a shopping centre at Best Western Plus Hotel Diana, and within just a 15-minute stroll of South Bank Parklands and The Gabba. Highlights at this luxury hotel include a restaurant, free self parking and a 24-hour fitness centre.

All 67 rooms feature flat-screen TVs with cable channels, and you can enjoy free newspapers, free local calls and safes. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, hairdryers, irons/ironing boards and desks are available.

A pampering day can include deep-tissue massages and sports massages along with body scrubs, facials and aromatherapy. The buffet restaurant, Hotel Breakast Buffet, serves American cuisine and is open for breakfast. The hotel's own bar/lounge is a nice place to enjoy a drink. 1507 square feet (140 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 4.5-star South Bank hotel include Brisbane Convention and Exhibition Centre and Brisbane Botanic Gardens.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$113 per night

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Hotel Diana ratings based on 994 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Diana

Everyone (580) Couples (290) Business (5) Family (115) Other (1)
4 out of 5
Good location nice facilities clean and rooms were spacious

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Kirsty

Dear Anonymous, Thank you for you recent rating of Best Western Plus Hotel Diana. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Kind Regards, Reception

5 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

19 May 2019 by Kirsty

Dear Anonymous, Thank you for you recent review of Best western Plus Hotel Diana. Thank you for the excellent rating you gave up and we hope that you enjoyed your stay. we look forward to welcoming you back in the future. Kind Regards, Kirsty

4 out of 5
the bathroom towels weren't changed till late afternoon and the bed wasn't made.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Kirsty

Dear Anonymous, Thank you for your review on Best Western Plus Hotel Diana. Please contact reception if you would like to have your room made up earlier in the day, as our Housekeeping staff do not do our in house rooms until later in the day. we are pleased that you enjoyed your stay. Kind Regards, Kirsty

5 out of 5
Loved the spa bath and the fact that this hotel was extremely close to South Bank.

Posted by , from Adelaide on 29 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Kirsty

Dear Jess, Thank you for your recent review of Best Western Plus Hotel Diana. we are pleased that you enjoyed your stay and loved the spa bath. we hope to welcome you again soon. Kind Regards, Kirsty

5 out of 5
Very pleased with our stay room was very well fitted and comfortable

Posted by on 25 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Kirsty

Dear Anonymous, Thank you for your recent review on your stay at Best Western Plus Hotel Diana. We are pleased that you enjoyed your room and look forward to welcoming you back in the future. Kind Regards, Kirsty

3 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Kirsty

Dear Anonymous, Thank you for your review of Best western Plus Hotel Diana. Kind Regards, Kirsty

4 out of 5
close to city and restaurants onsite parking easy check in

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Kirsty

Dear Anonymous, Thank you for your recent review of Best Western Plus Hotel Diana We look forward to welcoming back in the future. Kind Regards, Kirsty

5 out of 5

Posted by on 19 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Reception

Dear Valued Guest, Thank you for taking the time to review Best Western Plus Hotel Diana. We appreciate your feedback and look forward to accommodating you in the near future. Kind Regards, Reception

5 out of 5
Close to shops and restaurants ......... Gggg vvvgvgvvv

Posted by on 18 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Kirsty

Dear Anonymous, Thank you for your recent review of Best Western Plus Hotel Diana. We are pleased that you enjoyed your stay with us and we hope to welcome you back soon. Kind Regards, Kirsty

5 out of 5
The location was perfect. Walking distance to Southbank. Close by were many restaurants, a bottle shop and convenience store. Rooms were serviced daily. Buffet breakfast was awesome. Friendly staff.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Kirsty

Dear Anonymous, Thank you for your review of Best Western Plus Hotel Diana. We are pleased that you enjoyed your stay and the positive feedback regarding the hotel. We look forward to welcoming you back in the future. Kind Regards, Kirsty

About the Best Western Plus Hotel Diana

Location 12 Annerley Rd, Woolloongabba, QLD 4102

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Best Western Plus Hotel Diana. Free self parking is available. A complete renovation of Best Western Plus Hotel Diana was completed in October 2016. Smoking is allowed in designated areas at this 4.5-star South Bank hotel.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 1995
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD (BNE) (20.4 km / 12.7 mi)
  • Train station: Park Road Station (1.2 km / 0.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Hotel Diana offers 67 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and a hairdryer. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Hotel Breakast Buffet – This buffet restaurant specialises in American cuisine and only serves breakfast.Guests can enjoy drinks at the bar.

Boo's Kitchen – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

D'Ago – This restaurant specialises in pizza and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • 24-hour check-in

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Fitness centre access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self-parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 8 for children (approximately)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diana Plaza Hotel Woolloongabba
  • Diana Plaza Hotel
  • Diana Plaza Woolloongabba
  • Diana Plaza
  • Best Western Plus Hotel Diana Woolloongabba
  • Best Western Plus Diana Woolloongabba
  • Best Western Plus Diana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.