Enter dates to see availability

4.2 out of 5

"First time I've stayed in a hotel and I was pleasantly surprised. Quiet, private, enjoyed it. " More

By a verified traveller on Thu 30 Aug 2018

Hotel Description

Novotel Sydney International Airport (formerly Mercure) Hotel places you steps from Cahill Park and within a 10-minute stroll of Kogarah Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 271 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers and safes. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Additionally, hairdryers, phones and irons/ironing boards are available.

The restaurant, Seasons Restaurant, serves regional cuisine and is open for breakfast, lunch and dinner. The Bar is the hotel's own lobby lounge. Additionally, you'll find free WiFi in public areas, a conference centre and laundry facilities. Each morning full breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Wolli Creek hotel, you'll be 13.1 km (8.1 mi) from Sydney Opera House.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$136 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney International Airport (formerly Mercure) Hotel ratings based on 990 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney International Airport (formerly Mercure) Hotel

Everyone (525) Couples (312) Business (10) Family (143)
5 out of 5
Close to Airport with a reasonable tariff. Clean and helpful staff.

Posted by on 21 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for you outstanding ratings regarding your recent stay at the Novotel Sydney International Airport. We are pleased to see you enjoyed your stay with us. We look forwarding to welcoming you back again soon. Kind regards,

4 out of 5

Posted by on 20 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for your review of your stay at the Novotel Sydney International Airport. We are pleased to see you enjoyed a comfortable stay with us. We look forward to welcoming you back again in the near future. Kind regards,

4 out of 5

Posted by on 19 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for your review following your recent stay at the Novotel Sydney International Airport. Wonderful to see you enjoyed a pleasant stay with us. We look forward to welcoming you back again soon, for an even better one! Kind regards,

5 out of 5

Posted by on 14 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for your wonderful ratings regarding your recent stay at the Novotel Sydney International Airport. We are pleased to see you had such an enjoyable stay with us! We look forward to welcoming you back again soon for an even better one! Kind regards,

5 out of 5

Posted by on 22 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr. 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your review regarding your recent stay at Novotel Sydney International Airport. At Novotel, we strive to provide our guests with an exceptional experience - and it is wonderful to see you had such an enjoyable stay. We look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

4 out of 5
All good very helpful and pleasant staff room was good

Posted by on 19 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your review regarding your recent stay at Novotel Sydney International Airport. We are pleased you had an enjoyable stay with us, and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing.

2 out of 5
This is not something I would ordinarily notice but the bed sheets were very noisy. I was sharing the room with my kids and every time someone rolled over or moved in their sleep we would wake up because of the sound the sheets rustling. The air conditioner also went on and off noisily all night. We all had a terrible nights sleep.

Posted by on 18 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your comments regarding your recent stay at Novotel Sydney International Airport. We are naturally concerned you were disappointed with your experience and that we have fallen short of the very standards we set for ourselves. Please accept our sincere apology. You will be happy to know that I have passed your feedback to our management team, as we reflect on your comments - and strive to continuously improve our guest experience. We hope to welcome you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

5 out of 5

Posted by on 16 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your review regarding your recent stay at the Novotel Sydney International Airport. It is wonderful to see you had such a pleasant experience with us. We look forward to welcoming you back again soon for an even better stay! Kind regards, Mare Treneski Director of Sales & Marketing

3 out of 5
Close to airport, have to pay for parking and expenive restruant

Posted by on 14 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

3 May 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your review regarding your recent stay at Novotel Sydney International Airport. Whilst I am delighted to see you enjoyed our convenient location, I am sorry for the inconvenience of not knowing that we do apply a parking charge of $25 per night. We feel this price is very competitive considering other hotels in the area charge more than us per day and the airport charges around $50 per day. We hope to have the opportunity to restore your faith in our services in the future. Kind regards, Mare Treneski Director of Sales & Marketing

5 out of 5

Posted by on 5 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Novotel Sydney Airport Guest Services

Dear Valued Guest, Thank you for your outstanding ratings regarding your recent stay at Novotel Sydney International Airport. We hope to welcome you back again soon for an even more pleasant stay! Kind regards, Mare Treneski Director of Sales & Marketing

About the Novotel Sydney International Airport (formerly Mercure) Hotel

Location 22 Levey Street, Wolli Creek, NSW 2205

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 9289 square feet (863 square metres) and includes conference centres. A round-trip airport shuttle (available at scheduled times) is available for a fee. An outdoor pool, tour or ticket assistance, and a picnic area are also featured at the business-friendly Novotel Sydney International Airport (formerly Mercure) Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 4-star Wolli Creek hotel is smoke free.

  • 1 building
  • 271 guestrooms or units
  • 9 levels
  • 9289 sq ft of conference space
  • 863 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (1.3 km / 0.8 mi)
  • Train station: Sydney Arncliffe Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Sydney International Airport (formerly Mercure) Hotel offers 271 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10 AM.

Seasons Restaurant – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.

The Bar – This lobby lounge specialises in regional cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28.50 per person (approximately)
  • Airport shuttle fee: AUD 7 per person (one-way)
  • Airport shuttle fee per child: AUD 7.00 (one-way), (up to 18 years old)
  • Self-parking fee: AUD 25.00 per night
  • Late check-out fee: AUD 120 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Sydney International Airport Hotel Wolli Creek
  • Mercure Sydney International Airport Hotel
  • Mercure Sydney International Airport Wolli Creek
  • Mercure Sydney International Airport
  • Mercure Hotel Sydney Airport
  • Mercure Sydney Airport Hotel Wolli Creek
  • Mercure Wolli Creek

You should know

  • Novotel Sydney International Airport (formerly Mercure) Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.