4.2 out of 5

"First time I've stayed in a hotel and I was pleasantly surprised. Quiet, private, enjoyed it. " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Novotel Sydney International Airport (formerly Mercure) Hotel places you steps from Cahill Park and within a 10-minute stroll of Kogarah Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 271 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers and safes. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Additionally, hairdryers, phones and irons/ironing boards are available.

The restaurant, Seasons Restaurant, serves regional cuisine and is open for breakfast, lunch and dinner. The Bar is the hotel's own lobby lounge. Additionally, you'll find free WiFi in public areas, a conference centre and laundry facilities. Each morning full breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Wolli Creek hotel, you'll be 13.1 km (8.1 mi) from Sydney Opera House.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$155* Per night/room 15 Sep. - 16 Sep.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney International Airport (formerly Mercure) Hotel ratings based on 991 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney International Airport (formerly Mercure) Hotel

Everyone (530) Couples (300) Business (10) Family (148)
5 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to share your outstanding ratings following your recent stay at Novotel Sydney International Airport. We are delighted to see you enjoyed a great experience with us! We hope to welcome you back again soon and hope your next visit will be even more pleasant than the last one! Kind regards,

5 out of 5
just happens to be close to airport don't pressureme to write anything more

Posted by on 14 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to share your outstanding ratings following your recent stay at Novotel Sydney International Airport. I am pleased to see you enjoyed your visit at our hotel and the convenience of our location. We thank you for taking the time to share your feedback and we hope to welcome you back again soon. Kind regards,

4 out of 5
Nice and close to the airport. The staff are very friendly and helpful. The rooms could use a repaint.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for sharing your comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed your stay and that our helpful staff were able to assist you and accommodate all your needs during your time with us. I will be sure to pass on your praise! At Novotel, we are continuously striving to enhance our services and facilities, therefore your feedback is very important to us. I have thus, shared your comments regarding the rooms with our management team for their review. We thank you for your feedback and we hope to welcome you back again soon. Kind regards,

4 out of 5
We stayed for one night before flying out to LA. The staff were lovely to deal with and breakfast was nice

Posted by , from Hunter Valley NSW on 6 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Jen, Thank you for sharing your comments following your recent stay at Novotel Sydney International Airport. We are happy to hear you enjoyed a comfortable stay and a wonderful breakfast experience. You will be happy to know that I have passed your compliments on to our Chef! I also pleased to learn that our helpful staff were able to showcase the superior service we are continuously striving to deliver to all our guests. I will be sure to pass on your praise! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. We hope you have an awesome trip! Kind regards,

5 out of 5
I loved the easy parking, friendly service and beautiful appointed room.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at Novotel Sydney International Airport. We are delighted to hear you enjoyed a wonderful stay with us, and found our services convenient for your needs. We are also very pleased to learn that our staff were able to showcase the superior service we strive to deliver to all of our guests. I will be sure to pass on your praise! We look forward to welcoming you back again soon. Kind regards,

4 out of 5
It was great that the staff coordinated taxi for airport and wake up calls.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for sharing your comments following your recent stay at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay and that our friendly staff were able to accommodate all of your needs. I will be sure to share your wonderful comments with them. We thank you for your feedback, and we look forward to welcoming you back again soon. Kind regards,

5 out of 5
Close to airport and ten minute walk from train station.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are pleased to hear you enjoyed your visit at our hotel, and the convenience of our location. We look forward to welcoming you back again soon. Kind regards,

4 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. Wonderful to see you enjoyed a comfortable stay with us. We look forward to welcoming you back again soon. Kind regards

5 out of 5
Being close to a train station and the airport is good

Posted by on 17 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are pleased to read you enjoyed your visit and found our location convenient for your needs. We thank you for sharing your feedback and hope to welcome you back again soon. Kind regards

5 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Mare Treneski - Director of Sales & Marketing

Dear Valued Guest, Thank you for taking the time to review your recent stay at Novotel Sydney International Airport. We are pleased to see you enjoyed a comfortable stay with us. We look forward to welcoming you back again soon. Kind regards,

About the Novotel Sydney International Airport (formerly Mercure) Hotel

Location 22 Levey Street, Wolli Creek, NSW 2205

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 9289 square feet (863 square metres) and includes conference centres. A round-trip airport shuttle (available at scheduled times) is available for a fee. An outdoor pool, tour or ticket assistance, and a picnic area are also featured at the business-friendly Novotel Sydney International Airport (formerly Mercure) Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 4-star Wolli Creek hotel is smoke free.

  • 1 building
  • 271 guestrooms or units
  • 9 levels
  • 9289 sq ft of conference space
  • 863 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (1.3 km / 0.8 mi)
  • Train station: Sydney Arncliffe Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Sydney International Airport (formerly Mercure) Hotel offers 271 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10 AM.

Seasons Restaurant – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.

The Bar – This lobby lounge specialises in regional cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28.50 per person (approximately)
  • Airport shuttle fee: AUD 7 per person (one-way)
  • Airport shuttle fee per child: AUD 7.00 (one-way), (up to 18 years old)
  • Self-parking fee: AUD 25.00 per night
  • Late check-out fee: AUD 120 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney International Airport formerly Mercure Hotel
  • Novotel Sydney International Airport formerly Mercure
  • Mercure Hotel Sydney International Airport
  • Mercure Sydney International Airport
  • Mercure Sydney International Airport
  • Novotel Sydney Mercure
  • Mercure Hotel Sydney Airport
  • Mercure Sydney Airport Hotel Wolli Creek
  • Mercure Wolli Creek
  • Mercure Sydney International Airport Hotel Wolli Creek
  • Mercure Sydney International Airport Hotel

You should know

  • Novotel Sydney International Airport (formerly Mercure) Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.