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4.4 out of 5

"Breakfast was beautiful, staff great , cleanliness good , building and rooms very tired " More

By a verified traveller on Wed 07 Dec 2022

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Hotel Description

Holiday Inn Parramatta, an IHG Hotel places you in the center of Sydney, within just a 5-minute stroll of Westfield Parramatta Shopping Centre and within 15 minutes of Parramatta Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Twenty One Fifty, is open for breakfast and dinner. Enjoy the gym and spa tub. 4327 square feet (402 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Parramatta hotel include St Patrick's Cathedral and CommBank Stadium.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$143* Per night/room 20 Dec. - 21 Dec.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Holiday Inn Parramatta, an IHG Hotel ratings based on 502 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Parramatta, an IHG Hotel

Everyone (283) Couples (90) Business (5) Family (104)
3 out of 5
Breakfast was beautiful, staff great , cleanliness good , building and rooms very tired

Posted by on 7 Dec. 2022

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5 out of 5
Easy parking and access

Posted by on 1 Dec. 2022

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5 out of 5
Easy to check in and park .

Posted by on 11 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by Duty Manager, Holiday Inn Parramatta

Hi Paul, Thank you so much for providing us feedback! We are so happy to hear the convenience of the service and appreciate your feedback. We hope to see you again very soon. Holiday Inn Parramatta Team.

5 out of 5
If they have laundry in the room much more better

Posted by on 2 Oct. 2022

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Comment from Hotel Management

4 Nov. 2022 by Holiday Inn Parramatta

Dear Denish Hudson,Thank you for taking the time to leave us a review about your stay with us.we are delighted to hear that you had an enjoyable stay with us. I will be sure to pass you comments on to management for review.We sincerely hope to see you back very soon.

5 out of 5
Restaurant staff and management at breakfast were excellent. Couldn’t do enough to help us. Thank you

Posted by on 29 Sep. 2022

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Comment from Hotel Management

4 Nov. 2022 by Holiday Inn Parramatta

Dear Nigel,Thank you for taking the time to leave us a review about your stay with us.we are delighted to hear that you had an enjoyable stay with us.We hope to see you again in the near future.

5 out of 5
Comfy bed. Coffee machine would be a bonus.

Posted by on 23 Sep. 2022

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Comment from Hotel Management

31 Oct. 2022 by Duty Manager, Holiday Inn Parramatta

Hi Colleen, Thank you so much for providing us feedback! Our standard room accommodates amenities like coffee and tea with a kettle to go with. Please notes, our King Premiums and Spa Suite does accommodate coffee machine in the room. Having say that, your feedback is extremely important to us and we will share this with our team. We hope to see you again very soon. Holiday Inn Parramatta Team

5 out of 5
Friendly staff and convenient location in walking distance to some great restaurants.

Posted by on 21 Sep. 2022

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Comment from Hotel Management

31 Oct. 2022 by Duty Manager, Holiday Inn Parramatta

Hi David, Thank you so much for providing us feedback! We are so happy to hear you enjoyed your time with us in Parramatta and would love to share this feedback with our team. We hope to see you again very soon. Holiday Inn Parramatta Team

5 out of 5

Posted by on 5 Sep. 2022

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4 out of 5
Breakfast selection was not very diverse for healthy breakfast eaters. Staff were extremely helpful and the paid parking was very convenient.

Posted by on 4 Sep. 2022

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Comment from Hotel Management

12 Nov. 2022 by Holiday Inn Parramatta

Hi Janice, Thank you so much for providing us feedback! Your feedback regarding breakfast items is extremely important to us and we will make sure to pass this on to our Management. We are so happy to hear you enjoyed our service and would love to share this feedback with our team. We hope to see you again very soon. Holiday Inn Parramatta Team

4 out of 5
The property was close to the office where I was working. Very convenient

Posted by on 4 Sep. 2022

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Comment from Hotel Management

12 Nov. 2022 by Holiday Inn Parramatta

Hi Karen, Thank you so much for providing us feedback! We are so happy to hear you enjoyed the convenience of our location and would love to share this feedback with our team. We hope to see you again very soon. Holiday Inn Parramatta Team

About the Holiday Inn Parramatta, an IHG Hotel

Location 18-40 Anderson Street, Parramatta, NSW 2150

Property Features

Holiday Inn Parramatta, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Parramatta, an IHG Hotel. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 6 levels
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Parramatta Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Parramatta, an IHG Hotel offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Twenty One Fifty - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 30 for children (approximately)
  • Self parking fee: AUD 18 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Parramatta
  • Holiday Inn Parramatta
  • Parramatta Holiday Inn
  • Holiday Inn Parramatta Hotel

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.