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4.4 out of 5

"Very clean and comfortable. Well priced and easy checkin " More

By a verified traveller on Sun 20 Dec 2020

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Hotel Description

Holiday Inn Parramatta puts you in the heart of Sydney, within a 20-minute stroll of Westfield Parramatta Shopping Centre and Parramatta Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 181 soundproofed rooms feature free WiFi, iPod docks, and in-room childcare. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Room service, coffee/tea makers, and pillow menus are also available.

The restaurant, Twenty One Fifty, is open for breakfast and dinner. 4327 square feet (402 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Parramatta hotel, you'll be 2.2 km (1.4 mi) from Bankwest Stadium and 2.7 km (1.7 mi) from Sydney Speedway.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$95* Per night/room 5 Feb. - 6 Feb.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (SPA)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Parramatta ratings based on 544 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Parramatta

Everyone (291) Couples (125) Business (5) Family (118)
5 out of 5
Very clean and comfortable. Well priced and easy checkin

Posted by on 20 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Kym

Dear Chris, Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and appreciate your kind words. We hope to welcome you back soon. Kind regards, Holiday Inn Parramatta

5 out of 5

Posted by on 18 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Kym

Dear Rob, Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and we hope to welcome you back soon. Kind regards, Holiday Inn Parramatta

5 out of 5
Staff happy and friendly room clean and comfortable.

Posted by on 3 Dec. 2020

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Comment from Hotel Management

10 Dec. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay with us and hope to welcome you back soon. Kind regards, Holiday Inn Parramatta

4 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

14 Oct. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and hope to see you back soon. Kind regards, Holiday inn Parramatta

5 out of 5
Enjoyed my stay. Staff at reception excellent I.e. Mary ( very helpful). Dinner supplied for room service was enjoyable and adequate. I have no faults at all. Highly recommended

Posted by , from Newcastle on 20 Aug. 2020

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Comment from Hotel Management

24 Aug. 2020 by Kym

Dear Michael, Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and we will ensure your feedback is shared with the team. We look forward to welcoming you back soon. Kind regards, Kymberly Ryder, Director of Sales & Marketing

4 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

25 Apr. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

4 out of 5
Location was excellent close to Westfield shopping and train station

Posted by on 15 Mar. 2020

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Comment from Hotel Management

25 Apr. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by .

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and hope to welcome you back soon. Kind regards, Holiday Inn Parramatta

5 out of 5
Great location. Spacious in our apartment. Breakfast was plentiful.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and we hope to welcome you back soon. Kind regards, Kymberly Ryder, Director of Sales & Marketing

4 out of 5
Noisy from builders digging in the vacant block next door early in the morning.

Posted by , from Brisbane on 27 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by .

Dear AC, Thank you for choosing to stay at the Holiday Inn Parramatta. We apologise for the external noise that affected your stay with us and would be happy to allocate a room on the other side of the hotel upon your return. Kind regards, Holiday Inn Parramatta

Renovations + Closures

The property is closed during April and May.

Property Features

Holiday Inn Parramatta offers its guests an outdoor pool and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. The business-friendly Holiday Inn Parramatta also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 6 levels
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (30 km / 18.6 mi)
  • Train station: Sydney Parramatta Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Parramatta offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Twenty One Fifty - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 3.50 and AUD 18.50 per person (approximately)
  • Self parking fee: AUD 18 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Parramatta
  • Holiday Inn Parramatta
  • Parramatta Holiday Inn
  • Holiday Inn Parramatta Hotel
  • Holiday Inn Parramatta Hotel
  • Holiday Inn Parramatta Parramatta
  • Holiday Inn Parramatta Hotel Parramatta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.