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4.4 out of 5

"Location was excellent close to Westfield shopping and train station " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

Holiday Inn Parramatta puts you in the heart of Sydney, within a 20-minute stroll of Westfield Parramatta Shopping Centre and Parramatta Park. Highlights at this hotel include an outdoor swimming pool, a bar/lounge, and a spa tub.

All 181 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and in-room childcare. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. 24-hour room service, coffee/tea makers, and pillow menus are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a 24-hour business center, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Parramatta hotel, you'll be 2.2 km (1.4 mi) from Bankwest Stadium and 2.7 km (1.7 mi) from Sydney Speedway.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$100* Per night/room 9 Aug. - 10 Aug.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (SPA)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Parramatta ratings based on 553 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Parramatta

Everyone (292) Couples (129) Business (5) Family (122)
4 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

25 Apr. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

4 out of 5
Location was excellent close to Westfield shopping and train station

Posted by on 15 Mar. 2020

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Comment from Hotel Management

25 Apr. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by .

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and hope to welcome you back soon. Kind regards, Holiday Inn Parramatta

5 out of 5
Great location. Spacious in our apartment. Breakfast was plentiful.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and we hope to welcome you back soon. Kind regards, Kymberly Ryder, Director of Sales & Marketing

4 out of 5
Noisy from builders digging in the vacant block next door early in the morning.

Posted by , from Brisbane on 27 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by .

Dear AC, Thank you for choosing to stay at the Holiday Inn Parramatta. We apologise for the external noise that affected your stay with us and would be happy to allocate a room on the other side of the hotel upon your return. Kind regards, Holiday Inn Parramatta

4 out of 5
Must say much better than I expected. Only down side was the air conditioning. Very loud at night and woke with sore throat.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and appreciate your feedback abour our air-conditioning. We hope to welcome you back soon. Kind regards, Kymberly Ryder. Director of Sales & Marketing

5 out of 5
The staff were fantastic, the room was exceptionally clean and we couldn't fault a thing

Posted by on 28 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your time with us and hope to welcome you back soon. Kind regards, Kymberly Ryder, Director of Sales & Marketing

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

5 out of 5

Posted by on 12 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Kym

Thank you for choosing to stay at the Holiday Inn Parramatta. We are delighted that you enjoyed your stay and we hope to welcome you back soon.

5 out of 5
The staff were extremely helpful, rooms were spacious and room service was very handy

Posted by on 10 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Sherene

Dear Guest It is wonderful to hear that the comfort and ambience of our guest rooms, as well as the friendly service from our staff had exceeded your expectations. We will ensure we pass on your generous comments to all our staff. We look forward to a return stay. Sincerely Sherene and Holiday Inn Parramatta Team

Property Features

Holiday Inn Parramatta offers its guests an outdoor pool and a spa tub. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. The business-friendly Holiday Inn Parramatta also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 6 levels
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (30 km / 18.6 mi)
  • Train station: Sydney Parramatta Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Parramatta offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:00 AM.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12 per person (approximately)
  • Self parking fee: AUD 19 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Parramatta
  • Holiday Inn Parramatta
  • Parramatta Holiday Inn
  • Holiday Inn Parramatta Hotel
  • Holiday Inn Parramatta Hotel
  • Holiday Inn Parramatta Parramatta
  • Holiday Inn Parramatta Hotel Parramatta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.