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4.1 out of 5

"Great value for money. Great location and breakfast included " More

By a verified traveller on Thu 26 Nov 2020

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Hotel Description

Holiday Inn Darling Harbour puts you in the heart of Sydney, within just a 10-minute stroll of Darling Square and Capitol Theatre. Highlights at this hotel include 2 restaurants and in-room free WiFi.

LCD TVs with cable channels are featured in all 370 individually furnished rooms, and you can enjoy sitting areas, fans, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Shipley's Restaurant, is open for breakfast. JB's Bar & Grill is the hotel's own bar, serving drinks along with dinner. Other amenities include free WiFi in public areas and a fitness center. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Chinatown hotel include Chinese Garden of Friendship and International Convention Centre Sydney.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$128* Per night/room 2 Dec. - 3 Dec.

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Darling Harbour ratings based on 287 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Darling Harbour

Everyone (231) Couples (17) Business (1) Family (29)
5 out of 5
Great value for money. Great location and breakfast included

Posted by , from Sydney on 26 Nov. 2020

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5 out of 5
Beautiful and comfortable rooms. Any request is attended to promptly and happily. The staff at reception ensured our stay was comfortable.

Posted by on 24 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Steven

Hi, Thank you so much for staying with us! We are happy to hear you had a great experience and that our reception team contributed to your memorable stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5

Posted by on 17 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Steven

Hi, Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Steven

Hi, Thank you for taking the time to tell us about your experience at Holiday Inn Darling Harbour. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Clean and close to everything. Room is big enough for families and breakfast kids eat free

Posted by , from Woy Woy on 4 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Steven

Hi Alicia, We are very happy to hear you had a fantastic experience with your family :) Thank you for taking the time to tell us about your experience at Holiday Inn Darling Harbour. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Great room, great service, great location. Room was very spacious and comfortable.

Posted by , from Newcastle on 11 Sep. 2020

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Comment from Hotel Management

14 Sep. 2020 by Steven

Hi Al, Thank you for taking the time to tell us about your experience at Holiday Inn Darling Harbour. We are very happy to hear you had a memorable stay and enjoyed our refurbished bedrooms! We look forward to seeing you again soon :) .

4 out of 5
A good and convenient location, friendly staff, clean and comfortable. Showers not hot though, so if you like a hot shower, you will be disappointed.

Posted by , from Bowral, NSW on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Steven

Hi Alison, Thank you so much for staying with us! We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4 out of 5
Great location, staff friendly and helpful. They were fresh back from Covid shutdown and some of the dining room staff were getting used to providing breakfast without the traditional buffet. Thy were very diligent in wanting to help and we noticed they had a better system the second day which ran more smoothly. We would gladly stay again.

Posted by , from Canberra on 10 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Steven

Hi Andrew, Thank you so much for staying with us and understanding the changes we introduced. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
My stay was very pleasing although I thought the shower wasn’t hot enough.

Posted by , from Long Beach NSW. on 6 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Steven

Hi Peter, We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
First weekend our since covid restrictions lifted. The staff are outstanding and very helpful. Very comfortable and clean room and bed. Hopefully we will be able to stay here again soon! Great value for money!

Posted by , from Port Macquarie on 6 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Steven

Hi Katie, Thank you for staying with us! Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Darling Harbour

Location 68 Harbour Street, Haymarket, NSW 2000

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Holiday Inn Darling Harbour. This 4-star Sydney hotel is smoke free.

  • 370 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (10.7 km / 6.6 mi)
  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

Holiday Inn Darling Harbour offers 370 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. A pillow menu is available. 30-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Shipley's Restaurant - This restaurant serves breakfast only.

JB's Bar & Grill - This bar serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-out is available.Individually-wrapped food options are available for dinner and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 29.95 for adults and AUD 19.95 for children (approximately)
  • Nearby parking fee: AUD 35.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Holiday Inn
  • Holiday Inn Darling Harbour
  • Holiday Inn Hotel Darling Harbour
  • Holiday Inn Darling Harbour Hotel
  • Darling Harbour Haymarket
  • Holiday Inn Darling Harbour Hotel
  • Holiday Inn Darling Harbour Haymarket
  • Holiday Inn Darling Harbour Hotel Haymarket

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.