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4.2 out of 5

"The place looks newly renovated. I didnt expec much but exceeded my expectation. I will stay again in this place " More

By a verified traveller on Fri 22 Oct 2021

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Hotel Description

Holiday Inn Darling Harbour, an IHG Hotel puts you in the heart of Sydney, within just a 10-minute stroll of Darling Square and Capitol Theatre. Highlights at this hotel include in-room free WiFi and LCD TVs.

TVs with cable channels are featured in all 370 soundproofed rooms, and you can enjoy dining areas, sitting areas, and fans. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, safes, hair dryers, and phones are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and express check-out. Plus you'll find dry cleaning/laundry services, tour/ticket assistance, and multilingual staff. Each morning local cuisine breakfast is served between 7:30 AM and 10:00 AM. There's also limited parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Chinatown hotel include Chinese Garden of Friendship and International Convention Centre Sydney.

Room, Accessible (Mobility Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$144* Per night/room 11 Nov. - 12 Nov.

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Darling Harbour, an IHG Hotel ratings based on 281 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Darling Harbour, an IHG Hotel

Everyone (212) Couples (22) Business (1) Family (33)
5 out of 5
The place looks newly renovated. I didnt expec much but exceeded my expectation. I will stay again in this place

Posted by , from Jordan Springs on 22 Oct. 2021

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Comment from Hotel Management

23 Oct. 2021 by Jason

Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
Location near good and great dining options and access to transport and sights. Room modern, spacious and comfortable.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Steven

Hi, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on 23 May 2021

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Comment from Hotel Management

25 May 2021 by Steven

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Overall stay was amazing along with the friendly/helpful staff. We’ve always stayed at HolidayInn when we’re in Sydney for the weekend and I doubt that will ever change. 10/10 would highly recommend.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Steven

Hi, Thank you so much for staying with us and choosing Holiday Inn Darling Harbour whenever you're in Sydney! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Well located and within walking distance to paddy’s markets, Chinatown and darling harbour. The staff were all pleasant and helpful. The only down side was there were 4 people in our room and only enough toiletries for 1/2 people but after talking to the desk it was fixed quickly. Nothing was any trouble. We will definitely be staying again.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Steven

Hi, Thank you for staying with us. Yes, the location is very popular among our guests and glad you got the chance to explore around the area! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on 15 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Steven

Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2 out of 5
The Holiday Inn at Darling Harbour is in reality a very poor hotel. We booked a two night stay over a Friday and Saturday. Firstly the downstairs Male toilets were far from clean. There are three cubicles and none were free of the personal remains of others.Secondly our room was not cleaned or made up after our first night's stay. The Bar and Restaurant was not operating and should you have breakfasts included in the stay as we did, you were handed vouchers and ushered out the door with a 150-200 metre walk to a breakfast venue in Darling Square. The parking was also offsite, which was full of difficulties in leaving. Perhaps the most outrageous was the deposit taken on top of the charge for the rooms which we are still seeking to be returned.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Steven

Hi, Thank you for staying with us and for taking the time to submit a review. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Unfortunately, the hotel has gone through some changes and we've had to close our outlets. We apologize again for the inconveniences you faced and thank you for your support. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
Clean, modern, spacious rooms. Close to theatre, shopping and Darling Harbour.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Steven

Hi, Thank you for taking the time to tell us about your experience at Holiday Inn Darling Harbour. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Great location, central to everything. Staff were very friendly, professional and helpful. Room was very clean, everything in working order and a good size.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Steven

Hi, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
Staff made our stay easy and hotel was of good quality. Hotel in good location to Hay market/Capital theatre.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Steven

Hi, We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

About the Holiday Inn Darling Harbour, an IHG Hotel

Location 68 Harbour Street, Haymarket, NSW 2000

Property Features

As a guest of Holiday Inn Darling Harbour, an IHG Hotel, you'll find a fitness center, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The eco-friendly Holiday Inn Darling Harbour, an IHG Hotel also features dry cleaning/laundry services, 24-hour room service, and express check-out. This 4-star Sydney hotel is smoke free.

  • 370 guestrooms or units
  • 11 levels
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.4 km / 0.8 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

Holiday Inn Darling Harbour, an IHG Hotel offers 370 accommodations with minibars and safes. These individually furnished accommodations have separate dining areas. A pillow menu is available. 30-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 10:00 AM.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for dinner and through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: AUD 29.95 for adults and AUD 19.95 for children (approximately)
  • Nearby parking fee: AUD 35.00 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Holiday Inn
  • Holiday Inn Darling Harbour
  • Holiday Inn Hotel Darling Harbour
  • Holiday Inn Darling Harbour Hotel
  • Darling Harbour, An Ihg
  • Holiday Inn Darling Harbour
  • Holiday Inn Darling Harbour, an IHG Hotel Hotel
  • Holiday Inn Darling Harbour, an IHG Hotel Haymarket
  • Holiday Inn Darling Harbour, an IHG Hotel Hotel Haymarket

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.