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Holiday Inn Darling Harbour, an IHG Hotel

4-star property
68 Harbour St, Haymarket, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 274 wotif Reviews

"It's very convenient place to stay. " More

By a verified traveller on Sun 01 May 2022

Points Of Interest

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Hotel Description

Holiday Inn Darling Harbour, an IHG Hotel puts you in the heart of Sydney, within just a 10-minute stroll of Darling Square and Capitol Theatre. Highlights at this hotel include in-room free WiFi and LCD TVs.

TVs with cable channels are featured in all 370 soundproofed rooms, and you can enjoy dining areas, sitting areas, and fans. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, safes, hair dryers, and phones are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Plus you'll find concierge services, a 24-hour front desk, and express check-out. Local cuisine breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also limited parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Sydney Central Business District hotel include Chinese Garden of Friendship and International Convention Centre Sydney.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$172* Per night/room 30 May - 31 May

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Walk In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds (with Bath)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Darling Harbour, an IHG Hotel ratings based on 274 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Darling Harbour, an IHG Hotel

Everyone (186) Couples (27) Business (1) Family (39)
5 out of 5
It's very convenient place to stay.

Posted by on 1 May 2022

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Comment from Hotel Management

20 May 2022 by SW

Dear Carl, Greetings from the Holiday Inn Darling Harbour! Thank you for taking your time to provide us with a glowing feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next stay! Sincerely, Holiday Inn team

3 out of 5
There was no turndown or house keeping for the 4 nights that we were there despite requesting on several occasions. Parking is on Dixon street and difficult to access on foot especially after hours.

Posted by on 28 Apr. 2022

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Comment from Hotel Management

20 May 2022 by SW

Dear Donald, Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn team

5 out of 5
Comfortable and clean hotel close to everything. I will definitely be back!

Posted by on 23 Apr. 2022

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Comment from Hotel Management

20 May 2022 by SW

Dear Linden, Greetings from the Holiday Inn Darling Harbour! Thank you for taking your time to provide us with a glowing feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next stay! Sincerely, Holiday Inn team

5 out of 5

Posted by on 18 Apr. 2022

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Comment from Hotel Management

20 May 2022 by SW

Dear Bob, Greetings from the Holiday Inn Darling Harbour! Thank you for taking your time to provide us with some feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next stay! Sincerely, Holiday Inn team

2 out of 5
got “upgraded” to another room without notice and when we got to the room it was clearly not an upgrade. we were able to go back to the original room but it was a bit of a mess around. the room was good but wifi wasn’t working with the tv

Posted by on 16 Apr. 2022

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Comment from Hotel Management

21 Apr. 2022 by Jeff

Dear Rachel, Greetings from the Holiday Inn Darling Harbour! Thank you for taking your time to provide us with some feedback. We are sorry to hear of your arrival experience not being up to standard. We apologise for the inconvenience. We do hope you choose to stay again with us. Regards, Jeff Wunderlich Guest Services Manager

3 out of 5
Room ok, shower abysmal (shower head low pressure and not a good spray). Unfortunately they had issues with the card key setip. Also Wotif said parking included… hotel not keen on honouring that

Posted by on 11 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Jeff

Dear Nick, Greetings from Holiday Inn Darling Harbour! Thank you for providing us with some feedback. Your comments are welcome and will assist us in improving our standards. We noted that on this occasion, we did not quite meet your expectations and for that we apologise. we would like the opportunity to exceed your expectations on your next visit to Sydney! We look forward to welcoming you back soon. Regards, Jeff Wunderlich Guest Service Manager

4 out of 5
Close to darling harbour and food in Chinatowen

Posted by on 10 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Jeff

Dear Sarah, Greetings from the team at Holiday Inn Darling Harbour! Thank you for providing us with some feedback. We are glad that you had a great stay and the location suited your needs. We look forward to welcoming you back soon! Kind Regards, Jeff Wunderlich Guest Service Manager

5 out of 5
The staff were super friendly and attentive at check in! The room was modern, clean and looks exactly like the photos!

Posted by on 31 Mar. 2022

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Comment from Hotel Management

31 Mar. 2022 by Jeff

Dear Tiana, Greetings from the Holiday Inn Darling Harbour! Thank you for providing us with some feedback of your recent stay. We are very happy that you had an excellent stay. Your comments will be shared with the entire team. We look forward to welcoming you back again soon! Kind Regards, Jeff Wunderlich Guest Service Manager

5 out of 5
Guy at breakfast both days was amazing service. Girl on reception when checked in amazing. Also helped me after being caught in the rain. Super friendly and prompt service. Will definitely stay again

Posted by on 20 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by Jeff

Dear Jacob, Greetings from the Holiday Inn Darling Harbour! Thank you for providing us with your feedback. We appreciate all comments. It is nice to read that you had an excellent stay with us. You comments will be shared with our staff. we look forward to welcoming you back on your next visit to Sydney. Kind Regards, Jeff Wunderlich Guest Service Manager

5 out of 5
Extra care taken by very obliging reception and housekeeping staff to make our stay comfortable. Patience añd cheerfulness much appreciated!

Posted by on 6 Mar. 2022

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Comment from Hotel Management

11 Mar. 2022 by Jeff

Dear Kerrie, Greetings from the team at Holiday Inn Darling Harbour! Thank you for taking the time to provide us with some feedback. We are glad you had a great stay and felt comfortable. We will share your comments with our staff. We hope to see you again in the near future. Kind Regards, Jeff Wunderlich Guest Service Manager

About the Holiday Inn Darling Harbour, an IHG Hotel

Location 68 Harbour St, Haymarket, NSW 2000

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Holiday Inn Darling Harbour, an IHG Hotel. This 4-star Sydney hotel is smoke free.

  • 370 guestrooms or units
  • 11 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

Holiday Inn Darling Harbour, an IHG Hotel offers 370 accommodations with minibars and safes. These individually furnished accommodations have separate dining areas. A pillow menu is available. 30-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for dinner and through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: AUD 29.95 for adults and AUD 19.95 for children (approximately)
  • Nearby parking fee: AUD 35.00 per night (755 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Holiday Inn
  • Holiday Inn Darling Harbour
  • Holiday Inn Hotel Darling Harbour
  • Holiday Inn Darling Harbour Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.