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4.3 out of 5

"Clean facilities. Limited off the street parking disappointing. " More

By a verified traveller on Sat 09 Oct 2021

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Hotel Description

At Ocean International you'll be within just a 10-minute stroll of Far Beach and Town Beach. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy TVs with cable channels, and all 46 rooms feature free WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Phones and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6 AM and 9 AM and on weekends between 7:30 AM and 9:30 AM.

Sights within a 10-minute walk of this 3-star East Mackay hotel include Illawong Beach and within 30 minutes you'll find Harrup Park.

Standard Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 20 Oct. - 21 Oct.

Executive Room, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Non Smoking, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, Balcony (Pacific Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean International ratings based on 155 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean International

Everyone (73) Couples (40) Family (43)
4 out of 5
Clean facilities. Limited off the street parking disappointing.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Kevin

Lawrence, Thank you. We appreciate your feedback. Unfortunately, due to the building being painted there was some larger machinery that occupied the parking area. Our sincere apologies for any inconvenience this may have caused.

5 out of 5
The Website does not do this place justice. We were coming in late from Hervey Bay and there was not much accommodation available by the time we checked Wotif as we weren’t too sure if we were going to stop in Mackey or push on through. We decided to stop the night and made our selection based mainly on price but also by the general look of the place and location because we did not want to be on a main road due to the noise. When we arrived we were both quite surprised as the place was far more modern than expected and a lot bigger than the photos we saw. I did call ahead to make sure we could check in late and the lady said that the counter is attended 24/7. As we were making our way to our room, we passed the restaurant and were relieved that it was still open so we quickly dropped our bags off, briefly took in the view and ocean breeze from the balcony then headed straight back down for a meal. The food was delicious and the portions were generous. We chose to sit outside in the pool area to eat our meal as it was beautifully lit which provided a relaxing atmosphere but also to take in the beautiful breeze and we’re visited by a local possum which thrilled the kids. Overall we were not disappointed by anything and our stay was a welcomed break from a 1500 klm drive. The staff were so friendly and professional as well. If passing through Mackay, be sure to check this place out, you won’t be disappointed. The hotel is right on the beach. The restaurant also does breakfast.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Kevin

Jaycen, Thank you for your great review. Glad to hear we were able to provide you with a relaxing place to stay and enjoy after such a long trip. We are in the process of developing a new website, including new images of our recent renovations, ideally capturing your experience. Looking forward to seeing you again in the future.

5 out of 5
Love this place been going here for the last 5 years.

Posted by on 1 Oct. 2021

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Comment from Hotel Management

4 Oct. 2021 by Kevin

Thanks! William. We appreciate your feedback.

5 out of 5
The location is absolutely beautiful and the facilities are great.

Posted by on 10 Sep. 2021

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Comment from Hotel Management

12 Sep. 2021 by Kevin

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Nice facilities. Comfortable beds. Close parking. Great shower!

Posted by on 31 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Kevin

Maria, Thank you for staying with us. We appreciate your feedback.

5 out of 5
Although a little dated, the place was spotlessly ckean and the staff were amazing and very helpful.

Posted by on 31 Jul. 2021

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Comment from Hotel Management

5 Aug. 2021 by Kevin

Thank you for staying with us. We are glad you enjoyed your stay.

5 out of 5
The Hotel was like a breath of fresh air. It was very clean and all the staff were excellent , from the front desk to housekeeping where nothing was a problem. The Restaurant was as good as it gets , great food and service. I would highly recomend this Hotel

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Kevin

Thank you for the wonderful review. We are glad to hear you enjoyed your stay and look forward to seeing you again sometime.

5 out of 5
The room was clean and a view of the ocean a king size bed the staff where friendly and helpful on arrival easy parking

Posted by on 4 May 2021

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Comment from Hotel Management

4 May 2021 by Kev

Fantastic! Glad you enjoyed your stay. Thanks for the great review.

5 out of 5
Like - location, quality, view from my room, spa bath Improve - Provide Eco toiletries (e.g. not tiny plastic containers), power points near bed needed & bathroom could do with a hand towel rack & exhaust fan.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

12 Apr. 2021 by Kevin

Thank you for staying with us. We appreciate your feedback and look forward to seeing you again.

4 out of 5

Posted by on 6 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Kevin

Thank you for staying with us.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Ocean International also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Mackay hotel is smoke free.

  • 46 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Ocean International offers 46 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 9 AM and on weekends from 7:30 AM to 9:30 AM.

Onsite venue - This poolside restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Number of children who can stay for free – 3
  • Staffed front desk
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 2.90 and AUD 22.90 for adults, AUD 2.90 and AUD 22.90 for children (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean International
  • Ocean International Hotel
  • Ocean International Hotel Mackay
  • Ocean International Mackay
  • Ocean International Hotel South Mackay
  • Ocean International South Mackay
  • Ocean International Hotel
  • Ocean International East Mackay
  • Ocean International Hotel East Mackay
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.