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4.4 out of 5

"Very clean. Super comfortable bed. Great brekky. " More

By a verified traveller on Wed 10 Aug 2022

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Hotel Description

Ocean International places you steps from Great Barrier Reef and within a short 5-minute stroll of Far Beach. Highlights at this hotel include free self parking and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Added amenities include coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 9 AM.

Sights within a 10-minute walk of this 3-star East Mackay hotel include Town Beach and Illawong Beach.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$146* Per night/room 2 Feb. - 3 Feb.

Executive Room, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Non Smoking, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Twin Room, 2 Double Beds (Pacific Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean International ratings based on 164 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean International

Everyone (78) Couples (42) Family (45)
5 out of 5
Very clean. Super comfortable bed. Great brekky.

Posted by on 10 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Kevin

Thanks Jenny, glad to hear your enjoyed your stay.

5 out of 5

Posted by on 6 Aug. 2022

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3 out of 5
Close to the beach. The rooms were outdated. There was no microwave, the aircon did not heat so we were freezing.

Posted by on 5 Jul. 2022

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Comment from Hotel Management

24 Jul. 2022 by Kevin

Thanks Melisa, we appreciate you taking time to submit a review. A microwave and a heater is available upon request, please contact reception anytime as we are always here to help.

5 out of 5
Staff were friendly, rooms were very clean and the great ambience.

Posted by on 26 Apr. 2022

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5 out of 5

Posted by on 15 Jan. 2022

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5 out of 5
Near the beach is definitely a plus

Posted by on 8 Jan. 2022

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5 out of 5
Great customer service.

Posted by on 1 Jan. 2022

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5 out of 5
Lovely caring staff that took a genuine interest in their customers.

Posted by on 14 Dec. 2021

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Comment from Hotel Management

14 Dec. 2021 by Kevin

Thank you for your feedback and for taking the time to submit a review.

4 out of 5
Clean facilities. Limited off the street parking disappointing.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Kevin

Lawrence, Thank you. We appreciate your feedback. Unfortunately, due to the building being painted there was some larger machinery that occupied the parking area. Our sincere apologies for any inconvenience this may have caused.

5 out of 5
The Website does not do this place justice. We were coming in late from Hervey Bay and there was not much accommodation available by the time we checked Wotif as we weren’t too sure if we were going to stop in Mackey or push on through. We decided to stop the night and made our selection based mainly on price but also by the general look of the place and location because we did not want to be on a main road due to the noise. When we arrived we were both quite surprised as the place was far more modern than expected and a lot bigger than the photos we saw. I did call ahead to make sure we could check in late and the lady said that the counter is attended 24/7. As we were making our way to our room, we passed the restaurant and were relieved that it was still open so we quickly dropped our bags off, briefly took in the view and ocean breeze from the balcony then headed straight back down for a meal. The food was delicious and the portions were generous. We chose to sit outside in the pool area to eat our meal as it was beautifully lit which provided a relaxing atmosphere but also to take in the beautiful breeze and we’re visited by a local possum which thrilled the kids. Overall we were not disappointed by anything and our stay was a welcomed break from a 1500 klm drive. The staff were so friendly and professional as well. If passing through Mackay, be sure to check this place out, you won’t be disappointed. The hotel is right on the beach. The restaurant also does breakfast.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Kevin

Jaycen, Thank you for your great review. Glad to hear we were able to provide you with a relaxing place to stay and enjoy after such a long trip. We are in the process of developing a new website, including new images of our recent renovations, ideally capturing your experience. Looking forward to seeing you again in the future.

Property Features

Ocean International offers its guests coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Ocean International also features a front desk safe and an elevator. Free self parking is available. This 3-star Mackay hotel is smoke free.

  • 46 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Ocean International offers 46 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9 AM.

Onsite venue - This poolside restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20 per stay.
  • Cribs (infant beds) are available for AUD 20 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • Private entrance
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 2.90 and AUD 22.90 for adults, AUD 2.90 and AUD 22.90 for children (approximately)
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 20 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean International
  • Ocean International Hotel
  • Ocean International Hotel Mackay
  • Ocean International Mackay
  • Ocean International Hotel South Mackay
  • Ocean International South Mackay
  • Ocean International Hotel
  • Ocean International East Mackay
  • Ocean International Hotel East Mackay

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.