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ibis Mackay

4.0 star property

Photo gallery for ibis Mackay

Pub, al fresco dining, open daily
Front of property – evening/night
Breakfast, lunch, dinner and brunch served
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$135
includes taxes & fees
13 June - 14 June

Explore the area

View map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪6 min drive‬
  • Place, Harrup Park
    ‪6 min drive‬
  • Place, BB Print Stadium
    ‪6 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(47 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Room, 1 Queen Bed, Accessible (Accessible)

Room, 1 Queen Bed, Accessible (Accessible)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Mackay

At ibis Mackay you'll be 3.6 km (2.2 mi) from Bakers Creek Conservation Park and 3.9 km (2.4 mi) from Mackay Basketball Stadium. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .TurBARlence serves Modern European cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym and pool loungers. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class South Mackay hotel, you'll be 4 km (2.5 mi) from BB Print Stadium and 4.2 km (2.6 mi) from Harrup Park.

What's nearby

  • Mackay Regional Botanic Gardens - 6 min drive - 4.1 km
  • Harrup Park - 6 min drive - 4.8 km
  • BB Print Stadium - 6 min drive - 4.8 km
  • Mackay Leisure Centre - 6 min drive - 5.6 km
  • Great Barrier Reef Arena - 6 min drive - 5.2 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪Shamrock Hotel - ‬5 min drive

About this property

ibis Mackay

Ibis Mackay offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Mackay. Free self parking is available.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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The price is AU$129
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 11 to 25 for adults and AUD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • TurBARlence

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 11 to 25 for adults and AUD 11 to 25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

What is the cancellation policy at ibis Mackay?

Ibis Mackay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Mackay?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at ibis Mackay on 13 June 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Mackay?

Yep, ibis Mackay has a free self car park.

Are there any beaches close to ibis Mackay?

The closest beach to ibis Mackay is Lamberts Beach (12.3 km).

Does ibis Mackay have a pool?

Ibis Mackay has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes ibis Mackay a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ibis Mackay.

Does ibis Mackay serve breakfast?

Yeah, buffet breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at ibis Mackay?

No, ibis Mackay does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Mackay?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Mackay?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at ibis Mackay?

No, only service animals are allowed.

ibis Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 590 reviews
Rating 8 - Good. 180 out of 590 reviews
Rating 6 - Okay. 44 out of 590 reviews
Rating 4 - Poor. 25 out of 590 reviews
Rating 2 - Terrible. 15 out of 590 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location nice breakfast!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Good facilities and restaurant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to have microwave in the rooms also.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room. As a chef i can definitely recommend the restaurant and food. Great service and ease of check-in.👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the staff were exemplary
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and the hotel was clean and cool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience to the trade area of Mackay Typically the A/C in a wet area does get a little smelly but apart from that ‘All Good’
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Room was spotless, no noise from other guests or outside of the hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities
All fine but i feel shower was too small.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and suited my needs perfectly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vinaisi

Liked: Cleanliness, staff & service
Room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Donna

Disliked: Cleanliness
Air conditioning was loud and rattling and struggled to cool, there was a greasy lubricant type substance on the bedside table, mould and grime in the shower floor.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for an overnighter and it was great.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just what I needed to be close to airport.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Enda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality restaurant choices. Delicious dinner.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ann-Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when traveling
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Bryan

Liked: Cleanliness
the bed was ok and the room clean but the shower leaked, the AC wasn't cold enough and there was no milk for coffee
Stayed 1 night in Feb 2026