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Aparthotel

Riviera Mackay

Property class: 4

Photo gallery for Riviera Mackay

A beach with clear blue water, sandy shore, and dense green foliage.
A balcony with a round table and yellow chairs, overlooking a body of water and a bridge.
A wooden boardwalk through a dense forest with large trees and lush greenery.
A modern hotel room with a bed, a bedside table with a lamp, and two framed artworks on the wall.
A swimming pool with a water slide, surrounded by palm trees and a multi-story hotel building.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
The current price is AU$210
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
5 - 7 Nelson St, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Room

A modern bedroom with a large bed, a nightstand, a lamp, and a patterned wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Riverview Apartment with balcony

A modern living room with a sofa, yellow chairs, a glass table, and a balcony with a view of the sea.

One Bedroom Riverview Apartment with balcony

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with balcony

A bedroom with a bed, two bedside lamps, a ceiling fan, and a patterned wall.

One Bedroom Apartment with balcony

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Riverview Apartment with balcony

A modern living room with a round coffee table, a sofa, and a yellow dining area.

Two Bedroom Riverview Apartment with balcony

  • River view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment with balcony

A modern hotel room with a bed, a bedside table with a lamp, and two framed artworks on the wall.

Two Bedroom Apartment with balcony

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Premium Apartment

Desk, laptop workspace, blackout curtains, soundproofing

One Bedroom Premium Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Riviera Apartment

Desk, laptop workspace, blackout curtains, soundproofing

One Bedroom Riviera Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Mackay

Riviera Mackay places you in the centre of Mackay, steps from Bluewater Lagoon and within a short 5-minute stroll of Caneland Central. Highlights at this aparthotel include a rooftop terrace, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LED TV with satellite channels, along with free WiFi, a furnished balcony and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and a ceiling fan are also available. Housekeeping is available once per stay. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include laundry facilities, barbecues and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class City Centre aparthotel include Artspace Mackay and Jubilee Park.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Caneland Central - 3 min walk - 0.3 km
  • Jubilee Park - 7 min walk - 0.6 km
  • Artspace Mackay - 7 min walk - 0.6 km
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪Jamaica Blue - ‬9 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪Red Rooster - ‬7 min walk

About this property

Riviera Mackay

As a guest of Riviera Mackay, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Riviera Mackay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Mackay aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2015
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.

Similar properties

Room
Oaks Mackay Rivermarque Hotel
City Centre
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 588 reviews
The price is AU$199
includes taxes & fees
30 Aug - 31 Aug
Oaks Mackay Rivermarque Hotel

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (AUD 7 per day)
  • Uncovered extended parking on site (AUD 7 per day)
  • Limited on-site self parking

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.9 per cent for credit card payments
The front desk is open from Monday to Friday (9:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 4:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

What is the cancellation policy at Riviera Mackay?

Riviera Mackay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Mackay?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Riviera Mackay on 30 Aug 2026 start from AU$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Mackay?

Yep, Riviera Mackay has an uncovered self car park for AUD 7 per day. A self car park is also available, for a fee. Uncovered extended parking costs AUD 7 per day.

Are there any beaches close to Riviera Mackay?

The closest beach to Riviera Mackay is Lamberts Beach (8.5 km).

Is Riviera Mackay family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Riviera Mackay is a hit with families.

Is there a free airport shuttle available at Riviera Mackay?

No, Riviera Mackay does not offer an airport shuttle service.

What time are check-in & check-out at Riviera Mackay?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Riviera Mackay?

No, only service animals are allowed.

Riviera Mackay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 463 reviews
Rating 8 - Good. 102 out of 463 reviews
Rating 6 - Okay. 25 out of 463 reviews
Rating 4 - Poor. 17 out of 463 reviews
Rating 2 - Terrible. 1 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colin

Liked: Cleanliness, check-in, communication, listing accuracy
Nice location and good accommodation!
Stayed 1 night in May 2026
Verified review

8/10 Good

Katjy

Liked: Cleanliness, check-in, communication, listing accuracy
Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic overnight stay here. Unit very clean, with lovely views of the river. Polite and friendly staff. Will definitely be back if we need Mackay accom again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room Staff extremely helpful and pleasant
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Trinity

Liked: Cleanliness, listing accuracy
The photos show a pool area suggesting that it has its own swimming pool, but it is near the local pool in town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, room comfort, communication
As always i enjoy my stay here.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Kellee

Liked: Cleanliness, check-in, communication, listing accuracy
Close to the lagoon and Canelands. Clean map seen room. Nice view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michae

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect. great view
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

tony

Liked: Check-in, communication
Recommend extra keys for guests who have more than one person in their group. Room was clean but furniture, walls , bathrooms all dated
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, amenities, communication
Check in was seamless, the apartment clean and in good condition. We like the location, close to everything
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Nice place to stay, very convenient to town.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Great location with friendly staff. Thoroughly enjoyed our stay
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, property conditions & facilities, communication
Good facilities and friendly staff made the stay very enjoyable
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and room
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Jenni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and river view.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Paris

Liked: Cleanliness, amenities
Was a nice and quiet room and very spacious
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Erin

Liked: Cleanliness, check-in, communication, listing accuracy
Unable to use some of the appliances as we’re out of order. Very disrespectful people in other apartments on the last night . With doors slamming and music way to loud .
Stayed 14 nights in May 2026
Verified review

8/10 Good

Petrea

Liked: Cleanliness, listing accuracy
Great apartment, Weird smell. Customer service not up to scratch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, room comfort, communication

2nd stay

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Nikki is great
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location, close to shops, dining, public transport. Great rooftop deck area!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

james

Liked: Cleanliness, room comfort, communication

Enjoyable accomodation

Close to shops & restaurants, with easy parking and laundry in the unit for easy washing if you're on a long stay.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, room comfort, communication

Riviera is the Best

The best place to stay in Mackay
Stayed 7 nights in Apr 2024