25 Jul. 2021 by Kooyong Management
thankyou foryour feedback, we look forward to seeing you in your future travels
21 Dec. 2019 by Zane Lewis
Thank you for taking the time to give us your rating, hope you enjoyed your stay and see you again soon
26 Nov. 2019 by Zane Lewis
Thank you for taking the time to give us your feedback, we are sorry to hear you didn't enjoy your stay at our hotel. I have passed on the feedback to our cleaning team but if you could let me know what room you stayed in if possible so I can look over the room would be great. Sorry to hear you thought you where put in a room with a double bed, all of our rooms only do have Queen beds as advertised on our booking sites. Regards Zane Lewis Venue Manager
23 Aug. 2019 by Zane Lewis
Thank you for taking the time to give us your feedback, we happy you enjoyed your stay and hope to see you again in the future. Regards
1 Aug. 2018 by Zane Lewis
Thank you for taking the time to give us your feedback, we are happy you enjoyed your stay with us and look forward to seeing you in the future if you travel this way again.
18 Jun. 2018 by Zane Lewis
Thank you for taking the time to give us your feedback we are glad you enjoyed your stay and hope to see you again soon.
17 Jan. 2018 by Zane Lewis - Hotel Manager
Afternoon Heidi, Thank you for taking the time to give us feedback, We where extremely sorry to hear about the bed bugs and we take all possible measures at the hotel to make sure our hotel rooms are always free from them. We have closed off this area and have had this room attended by our pest control. In regards to the $100 deposit most time frames for return are 4-10 business days, but some banks can take up 30 days which is why we feel obliged to inform you of the worst case scenario when checking in. Thank you again for your feedback I have passed this on to our cleaning team to address.
As a guest of Kooyong Hotel, you'll find barbecue grills, an ATM, and RV/bus/truck parking. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Free self parking is available. The property offers extended parking privileges. This Mackay hotel is smoke free.
Free self parking , RV, bus, truck parking
Kooyong Hotel offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Guests can make use of the in-room refrigerators and coffee/tea makers.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not have a front desk. This property doesn't offer after-hours check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.