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4.2 out of 5

"Neat tide, clean, close to iga, evoke fitness and shamrock for meals. Lady at reception talks too much " More

By a verified traveller on Wed 22 Jul 2020

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Hotel Description

At Tropic Coast Motel you'll be within a 20-minute stroll of Pioneer Valley and Mackay Regional Botanic Gardens. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 34 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and ceiling fans. Refrigerators, microwaves, and room service make in-room dining convenient. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, hair dryers, irons/ironing boards, and desks are available.

For a drink, you can stop by the motel's own bar/lounge. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 7:30 AM and on weekends between 7:00 AM and 8:00 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3.5-star West Mackay motel, you'll be 1.6 km (1 mi) from Mackay Base Hospital and 2.7 km (1.7 mi) from Caneland Central.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$84* Per night/room 9 Sep. - 10 Sep.

Executive Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking (Deluxe Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Room, Non Smoking (Deluxe Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tropic Coast Motel ratings based on 217 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tropic Coast Motel

Everyone (123) Couples (38) Business (1) Family (53)
4 out of 5
Neat tide, clean, close to iga, evoke fitness and shamrock for meals. Lady at reception talks too much

Posted by , from Gold Coast Australia on 22 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Manager

Thank you for your review

5 out of 5

Posted by on 5 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Manager

Thank you for your positive review. We are pleased you were happy with your stay.

5 out of 5
Excellent service - very flexible with all travel arrangements.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Manager

Thank you for your review. We are glad you enjoyed your stay.

5 out of 5
Rooms we’re basic but has everything you need. Restaurant food was great, highly recommend.

Posted by on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Manager

Thank you for your review. I'm glad you were happy with us. We have a variety of rooms ranging from or Standard rooms, through to Deluxe and Executive. Whilst all our rooms have excellent facilities for a small cost you can upgrade to a room with more luxurious decor. However, for an overnight stay or short stay our standard rooms provide great value. Feel free to discuss options with us on your next visit to Mackay.

4 out of 5

Posted by on 6 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by EvieB

Thanks so much for your review! We appreciate it.

3 out of 5
the outside was outdated and needed upgrading. the room was clean and tidy

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by EvieB

Thank you for reviewing Tropic Coast Motel. We appreciate your feedback and we're happy you found your room clean and tidy. We have had the exterior of the motel painted in recent times and plan to update the look from colonial style to a more modern decor in the near future. We hope you can see it when it's completed as it should look 100% better! :)

5 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by EvieB

Thanks so much for giving us such a positive rating in your review! We hope to see you back here again one day. :)

5 out of 5
Extremely please with the site and staff. They went the extra mile to accommodate my late arrival and even drove me to my appointment in town.

Posted by on 12 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Manager

Our aim is to make your stay as pleasant and comfortable as possible. We are happy to learn that you enjoyed your stay and were happy with our service.

5 out of 5

Posted by on 28 Nov. 2018

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Comment from Hotel Management

5 Dec. 2018 by Manager

Thank you for your review. We are glad you enjoyed your stay

5 out of 5
nice and handy to everything and restaurant very nice and great meals

Posted by , from Proserpine on 13 Oct. 2018

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Comment from Hotel Management

5 Dec. 2018 by Manager

Thank you Sherral.We look forward to your next visit.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Tropic Coast Motel. Free self parking is available. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Mackay motel.

  • 34 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.3 km / 2.7 mi)
  • Train station: Mackay Station (3.6 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Tropic Coast Motel offers 34 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Mackay motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 7:30 AM and on weekends from 7:00 AM to 8:00 AM.

Tropic Coast Motel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 15.00 for adults and AUD 9 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropic Coast Motel West Mackay
  • Tropic Coast Motel
  • Tropic Coast West Mackay
  • Tropic Coast
  • Tropic Coast Motel Motel
  • Tropic Coast Motel West Mackay
  • Tropic Coast Motel Motel West Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.