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4.2 out of 5

"Well located near everything. " More

By a verified traveller on Thu 22 Apr 2021

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Hotel Description

At Tropic Coast Motel you'll be within a 20-minute stroll of Pioneer Valley and Mackay Regional Botanic Gardens. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 34 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and ceiling fans. Refrigerators, microwaves, and room service make in-room dining convenient. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, hair dryers, irons/ironing boards, and desks are available.

For a drink, you can stop by the motel's own lounge bar. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 7:30 AM and on weekends between 7:00 AM and 8:00 AM.

With a stay at this 3.5-star West Mackay motel, you'll be 1.6 km (1 mi) from Mackay Base Hospital and 2.7 km (1.7 mi) from Caneland Central.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$82* Per night/room 20 Jun. - 21 Jun.

Executive Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Room, Non Smoking (Deluxe Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, Non Smoking (Deluxe Twin)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Tropic Coast Motel ratings based on 211 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tropic Coast Motel

Everyone (121) Couples (38) Business (1) Family (49)
4 out of 5
Well located near everything.

Posted by on 22 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by relief manager

Thank you for your review and we are very glad you enjoyed your stay hipe to see you in the future

5 out of 5
Very clean room with comfortable bed and top quality sheets. Very reasonable rates, quiet room and we slept well.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by relief manager

Thank you for your comments and was a pleaseure to host you

5 out of 5

Posted by on 15 Dec. 2020

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Comment from Hotel Management

20 Dec. 2020 by Manager

Thank you for taking the time to review us. We are happy you enjoyed your stay

5 out of 5
Great Value for money, clean, comfortable, staff were friendly and easy to deal with. Call them and book direct wotif are useless, I booked free cancellation and changes to booking, website wouldn’t let me change the date we left, they don’t answer your call their auto system insists on giving you a call back and they never call back. Motel good value for money, would stay again - just book direct

Posted by , from Queensland on 24 Sep. 2020

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Comment from Hotel Management

27 Oct. 2020 by Manager

Thank you for your feedback.

4 out of 5
The room was very clean with everything necessary for an overnight stay. We were able to self cater for breakfast. The check in was very well ordered. The one surprise was the amount of the security deposit which was ver high. Obviously they have a reason for this and if one does the right thing then there is no need for concern.

Posted by , from Cairns on 23 Sep. 2020

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Comment from Hotel Management

27 Oct. 2020 by Manager

Thank you Vince. A security deposit is only charged if credit card details are not provided. This is to safeguard us against damage to the rooms or failure to pay for meals etc. If we are provided with credit card details then there is no need for a security deposit.

4 out of 5
Neat tide, clean, close to iga, evoke fitness and shamrock for meals. Lady at reception talks too much

Posted by , from Gold Coast Australia on 22 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Manager

Thank you for your review

5 out of 5

Posted by on 5 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Manager

Thank you for your positive review. We are pleased you were happy with your stay.

5 out of 5
Excellent service - very flexible with all travel arrangements.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Manager

Thank you for your review. We are glad you enjoyed your stay.

5 out of 5
Rooms we’re basic but has everything you need. Restaurant food was great, highly recommend.

Posted by on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Manager

Thank you for your review. I'm glad you were happy with us. We have a variety of rooms ranging from or Standard rooms, through to Deluxe and Executive. Whilst all our rooms have excellent facilities for a small cost you can upgrade to a room with more luxurious decor. However, for an overnight stay or short stay our standard rooms provide great value. Feel free to discuss options with us on your next visit to Mackay.

4 out of 5

Posted by on 6 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by EvieB

Thanks so much for your review! We appreciate it.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Tropic Coast Motel. Free self parking is available. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Mackay motel.

  • 34 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (4.3 km / 2.7 mi)
  • Train station: Mackay Station (3.6 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Tropic Coast Motel offers 34 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 7:30 AM and on weekends from 7:00 AM to 8:00 AM.

Tropic Coast Motel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 15.00 for adults and AUD 9 for children (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropic Coast Motel West Mackay
  • Tropic Coast Motel
  • Tropic Coast West Mackay
  • Tropic Coast
  • Tropic Coast Motel Motel
  • Tropic Coast Motel West Mackay
  • Tropic Coast Motel Motel West Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.