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4.4 out of 5

"Fantastic stay. Great customer service. Will stay again. " More

By a verified traveller on Mon 07 Sep 2020

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Hotel Description

At Lantern Motor Inn you'll be within a 20-minute stroll of Pioneer Valley and Mackay Regional Botanic Gardens. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 16 rooms feature coffee/tea makers, hair dryers, and irons/ironing boards. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Desks and free toiletries are also available.

This business-friendly motel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Plus you'll find laundry facilities and luggage storage. Breakfast is available daily between 6:30 AM and 8:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star West Mackay motel include Mackay Base Hospital and Jubilee Park.

Family Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Standard Room, Non Smoking (Twin Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking (Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Special Offer)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lantern Motor Inn ratings based on 68 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lantern Motor Inn

Everyone (38) Couples (9) Family (21)
5 out of 5
Fantastic stay. Great customer service. Will stay again.

Posted by , from Brisbane on 7 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Lantern Motor Inn

Thank you Steve, look forward to seeing you again when you are in Mackay

5 out of 5

Posted by on 27 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Lantern Motor Inn

Thank you very much, glad you are happy with your stay, look forward to seeing you again

4 out of 5
Impeccably clean and tidy. Good value.

Posted by , from Townsville on 25 Jul. 2020

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3 out of 5
It you are a nicotine lover this hotel is for you. As you enter the reception you are greeted with a blast of cigarette smell and cobwebs under the seats. Not very professionally presented. The towels in the room reeked of cigarette smoke. Fortunately I had my own. Cigarette butts outside the rooms did not get cleared out. Even though Wotif confirmed my booking the lady at reception said she did not know if she had a room for me. WTF? After shuffling some papers she said there was a room available. The rooms are decent and well presented and clean except for the smell of cigarette in the towels.

Posted by , from brisbane on 13 Jul. 2020

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4 out of 5
Room was a little outdated, however it was clean, tidy and comfortable and reasonably priced.

Posted by on 14 Mar. 2020

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3 out of 5
When entering reception, other then the overgrown lawn and gardens, all I could smell was stale old cigarettes. The reception area was an absolute mess with customers personal details on display on the desk (booking forms signed with address/phone numbers when checked in). The staff member was nice enough, but when I told her I did not have a credit card but was willing to make a cash deposit with my debit card for security for the room key she was quite rude and stated “all hotels require a credit card”. Our room swipe card did not work, and she was unable to fix so we were given what I assume was her master swipe card. Basic but comfortable and clean rooms, comfy bed and we loved that we had access to Netflix to stream. Towels smelled like stale ashtray and I was glad I had packed my own towels, they smelled absolutely putrid. When using the pool, the pool was dirty with debris and the pool area itself contained rubbish and pool chemicals that anyone could have access too. Step ladder into pool was broken as well. Gardens around pool and around reception very overgrown. Overall not a terrible experience, whilst visually uninviting, room was quality for price, bed was comfortable and would probably stay again - but would definitely bring my own towels again so as to avoid the ash tray towels.

Posted by , from Townsville on 1 Mar. 2020

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5 out of 5

Posted by on 28 Feb. 2020

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4 out of 5
Great price and good location, close to local shops and eateries. Arrived before check in time but able to get into our room, which was really appreciated.

Posted by on 19 Feb. 2020

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5 out of 5
Clean & large rooms. Good value & convenient position.

Posted by on 17 Feb. 2020

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3 out of 5
The room was nice enough for what you pay, bed was quite comfy and room stayed dark with the curtains shut. The towels everyday smelt of cigarettes as did reception. Not the nicest of smells. Pool and bbq area could of done with a tidy up and maintenance. Housekeeping staff were very friendly and helpful

Posted by on 14 Feb. 2020

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Property Features

Lantern Motor Inn offers its guests an outdoor pool, barbecue grills, and laundry facilities. WiFi is free in public spaces. The business-friendly Lantern Motor Inn also features dry cleaning/laundry services and room service (during limited hours). Self parking is free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • BBQ grill(s)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (4.3 km / 2.7 mi)
  • Train station: Mackay Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Lantern Motor Inn offers 16 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 8:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 8:30 PM
  • Saturday - Sunday: 7:30 AM - 7 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 8:30 PM
  • Saturday - Sunday: 7:30 AM - 7 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-out is available.

  • Service animals are allowed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 10 per person (approximately)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lantern Motor Inn West Mackay
  • Lantern Motor Inn
  • Lantern Motor West Mackay
  • Lantern Motor Inn Motel
  • Lantern Motor Inn West Mackay
  • Lantern Motor Inn Motel West Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.