Skip to main content
Beginning of main content
4.1 out of 5

"Pleasant and clean. Friendly staff. Only down fall was the noisy traffic from the highway " More

By a verified traveller on Sat 13 Jun 2020

Enter dates to see availability

Hotel Description

At Hi-Way Units Motel you'll be within just a 5-minute stroll of Mackay Regional Botanic Gardens and within 15 minutes of Pioneer Valley.

You can enjoy an LED TV with satellite channels, and each apartment features free WiFi, a dining area, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A ceiling fan and an iron/ironing board are also available. Limited housekeeping is available.

This apartment building offers an outdoor pool, free WiFi in public areas, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of self parking.

Standard Studio, 2 Bedrooms, Kitchenette, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Studio, 2 Bedrooms, Kitchenette, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 3 Bedrooms, Kitchen, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Hi-Way Units Motel ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hi-Way Units Motel

Everyone (11) Family (3)
4 out of 5
Pleasant and clean. Friendly staff. Only down fall was the noisy traffic from the highway

Posted by , from Calliope qld on 13 Jun. 2020

Was this review helpful to you?
4 out of 5
The studio aspect, everything else was good. Staff was friendly and helpful

Posted by on 25 Oct. 2019

Was this review helpful to you?
3 out of 5
Friendly check in. Very loud with traffic from the highway and could hear people next door. Bed was uncomfortable and overall it was outdated. The air con was locked at 25 degrees which made the room too warm.

Posted by on 19 Apr. 2019

Was this review helpful to you?
5 out of 5

Posted by on 24 Mar. 2019

Was this review helpful to you?
5 out of 5
Great location and easy to get to. Friendly welcome from staff and neat and tidy facilities.

Posted by on 9 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2019 by Kate

Thank you for your comments they are much appreciated

5 out of 5

Posted by on 17 Dec. 2018

Was this review helpful to you?
4 out of 5
Was a nice place to stay and friendly staff. Great location

Posted by , from ROMA on 22 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

29 Oct. 2018 by Kate

Thanks Sammy - your comments and feedback are very much appreciated.

4 out of 5

Weekend Stay

Pros: Close to everything
Cons: Better TV
Very Clean, comfortable beds and very friendly office staff, would stay again no question

Posted by on 10 Jun. 2018

Was this review helpful to you?
4 out of 5
Would stay there again value for money. Staff are friendly and welcoming. Neat family rooms with sufficient space.

Posted by on 8 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Apr. 2018 by Kate

We appreciate your comments - Thank you

4 out of 5
Basic clean and comfortable. would stay there again

Posted by on 6 Jan. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2018 by Kate

Thank you

Property Features

As a guest of Hi-Way Units Motel, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Hi-Way Units Motel also features a garden, a picnic area, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Mackay apartment.

  • 7 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mackay Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hi-Way Units Motel offers 7 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Mackay apartment provides complimentary wireless Internet access. LED televisions come with premium satellite channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Dining room
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 9 PM
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Children stay free - maximum age 1
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hi-Way Units Motel West Mackay
  • Hi-Way Units Motel
  • Hi-Way Units West Mackay
  • Hi-Way Units
  • Hi-Way Units Motel Apartment
  • Hi-Way Units Motel West Mackay
  • Hi-Way Units Motel Apartment West Mackay

You should know

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.wotif.com/Mackay-Hotels-Hi-Way-Units-Motel.h11938309-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mackay-Hotels-Hi-Way-Units-Motel.h11938309-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Mackay-Hotels-Hi-Way-Units-Motel.h11938309-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.