Skip to main content
Beginning of main content
3.6 out of 5

"This property is very old and dated. There is not enough milk or sugar for more than 1 coffee each. It is clean to a point, but not spotless. The sta ... " More

By a verified traveller on Tue 14 Jun 2022

Enter dates to see availability

Hotel Description

At Sun Plaza Motel Mackay you'll be within a 20-minute stroll of Jubilee Park and Mackay Enertainment and Convention Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, barbecue grills, and tour/ticket assistance. Added amenities include a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$78* Per night/room 6 Jul. - 7 Jul.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sun Plaza Motel Mackay ratings based on 97 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sun Plaza Motel Mackay

Everyone (63) Couples (6) Students (1) Family (21)
1 out of 5
Organised late check in and was told room would be unlocked for us when we arrived with the key left inside and this didn’t happen. We were stuck outside late at night not knowing what to do with no emergency contact number for help

Posted by on 20 Jun. 2022

Was this review helpful to you?
3 out of 5
This property is very old and dated. There is not enough milk or sugar for more than 1 coffee each. It is clean to a point, but not spotless. The staff are friendly but it feels like they would rather be anywhere else.

Posted by on 14 Jun. 2022

Was this review helpful to you?
4 out of 5
Satisfactory.

Posted by on 3 Jun. 2022

Was this review helpful to you?
5 out of 5
Like the fact there was a microwave ,toaster , cutlery and crockery in the room g

Posted by on 26 May 2022

Was this review helpful to you?
5 out of 5
Mackay was booked out when we arrived and to be honest Sun Plaza looked a little tired and was a last resort BUT the staff were lovely. Rooms were clean and roomy. Some updates in the room made it lovely. Bed was great. We had a room around the back and it was surprisingly quiet for Nebo Road (main road into Mackay from the south). The price was amazing. We have now decided this is where we will always stay in the future when driving through or coming in for shopping etc. If you are looking for the basics and lovely staff and convenience this is a top spot.

Posted by on 26 May 2022

Was this review helpful to you?
4 out of 5
Lovely place to stay and surprisingly quite quiet considering how close to the main road it is

Posted by on 7 May 2022

Was this review helpful to you?
5 out of 5
Very handy to clubs and dining options , quiet room and just a nice place to stay

Posted by on 5 May 2022

Was this review helpful to you?
2 out of 5
.

Posted by on 24 Apr. 2022

Was this review helpful to you?
5 out of 5
Good and tidy place

Posted by on 7 Mar. 2022

Was this review helpful to you?
5 out of 5
Very nice appointed room

Posted by on 20 Jan. 2022

Was this review helpful to you?

About the Sun Plaza Motel Mackay

Location 35 Nebo Road, West Mackay, QLD 4740

Renovations + Closures

The property is closed between June 22 and July 4.

Property Features

Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free. This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 21
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Social distancing measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Social distancing measures are in place

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 12-percent of room rate for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sun Plaza Motel Mackay
  • Sun Plaza Motel
  • Sun Plaza Mackay
  • Sun Plaza Motel Mackay Motel
  • Sun Plaza Motel Mackay West Mackay
  • Sun Plaza Motel Mackay Motel West Mackay
url importing http://www.wotif.com/Mackay-Hotels-Sun-Plaza-Motel-Mackay.h11251599-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mackay-Hotels-Sun-Plaza-Motel-Mackay.h11251599-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Mackay-Hotels-Sun-Plaza-Motel-Mackay.h11251599-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.