3.8 out of 5

"Staff Good, Room Good, Food Good, WiFi Good, at a sensible price. " More

By a verified traveller on Sat 12 May 2018

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Hotel Description

Miners Lodge Motor Inn places you in the centre of West Mackay, within a 30-minute stroll of Mackay Base Hospital and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

All 29 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, ceiling fans and hairdryers. In-room dining is easy with amenities like fridges, microwaves and room service. Irons/ironing boards, desks and free toiletries are also available.

For a drink, you can stop by the motel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 8 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 3.5-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$81 per night

2 Bedroom Family Unit with Terrace

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Apartment, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Miners Lodge Motor Inn ratings based on 114 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Miners Lodge Motor Inn

Everyone (72) Business (1) Couples (25) Family (16)
5 out of 5
Property is getting a little dated but excellent value for money, lovely hosts. Helped us out with some local knowledge for car servicing & the rooms are spotless! Not just surface but clean clean. Love it 😊. We will def b back

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Management

Hi there. Thanks for your great review :) Our team takes pride in exceeding our guest expectations and this is reflected in your comments about the cleanliness of the rooms and our local knowledge. We accept that some of our rooms are a little dated and this is why we are currently undertaking a motel refurbishment program. Next time you stay at the Miners Lodge, we recommend booking one of our Deluxe Queen rooms. They a beautifully appointed. Top it off with a room service breakfast and you have the ideal weekend or overnight stay. Thanks again for your great review

5 out of 5
We were there for work and staff were fantastic.. thanks for having us

Posted by on 30 Jan. 2019

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Comment from Hotel Management

20 Mar. 2019 by Eva

You're most welcome! Do come and stay with us again :)

3 out of 5
Useful for stopping overnight on our way back to Cairns

Posted by on 5 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Eva Browne-Paterson

Thank you for the review. It's handy being a convenient location for travellers.

4 out of 5

All Good

Staff Good, Room Good, Food Good, WiFi Good, at a sensible price.

Posted by on 12 May 2018

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Comment from Hotel Management

16 May 2018 by Manager

Thank you for reviewing us. We are glad you enjoyed your stay.

5 out of 5
Friendly staff with good rooms for travelling workers.

Posted by on 13 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Manager

Thank you for reviewing us. We are pleased you enjoyed your stay.

5 out of 5
Very neat and clean and quiet😊 Staff was very friendly

Posted by on 23 Mar. 2018

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Comment from Hotel Management

3 Apr. 2018 by Manager

Thank you for taking the time to review us. We are glad you enjoyed your stay with us. We look forward to your next visit.

3 out of 5
Basic needs updating and some maintenance done. Shower leaked badly.

Posted by on 26 Jan. 2018

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Comment from Hotel Management

28 Jan. 2018 by Manager

Thank you for reviewing us. Our motel is currently under renovation and we have completed a number of Deluxe rooms which are fully renovated and can be booked on line. Our older style rooms are offered at a cheaper price. We encourage our guests to report any issues to us immediately so that we can address them and they can continue their stay in comfort. Unfortunately an anonymous review does not assist us in identifying which room it was. We have a continuous maintenance program and any matters reported by guests or staff are dealt with immediately.

1 out of 5

OLD

Pros: Location was good
Cons: Renovating would help
Location: Suited us
Our room was old and very tired, beds were so hard we purchased a foam mattress so we could get some sleep the second night...air conditioners were very noisy had to turn them off at night to sleep toilet leaked again making sleep impossible. However Owner was extremely pleasant.

Posted by on 24 Sep. 2017

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Comment from Hotel Management

2 Oct. 2017 by Manager

I'm sorry you were not happy with your stay. We encourage our guests to report any issues or faults to us immediately so that we can either fix them or move the guests to another room. We have already installed a number of luxurious new beds and are presently awaiting a further shipment. A couple of weeks ago our shipment of luxury mattress toppers arrived and these have been fitted to all the Queen beds and some of the single beds. Renovations have been progressing and already several fully renovated Queen Rooms with spacious new bathrooms and tiled floors have gone online. We are shortly commencing work on our twin share rooms.

4 out of 5

Close to airport and city

Pros: Close to Mackay CBD and reasonable price
Location: IGA supermarket and BWS bottleshop, Chemists and also a Coles complex
Marie and Frank are excellent hosts. They were very helpful with recommendations for places to eat and visit. They made very nice breakfast on short notice. The facilities are great and rooms are clean and looked after. Central to both airport and city centre. Close (walking distance) to supermarkets, petrol station and bottleshop. I would recommend anyone who wants to stay in Mackay and does not want to pay exorbitant prices at some of the hotels to come and stay at Miners Lodge Motor Inn.

Posted by , from Melbourne on 31 Aug. 2017

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Comment from Hotel Management

9 Sep. 2017 by Manager

Thank you for your glowing review. It is much appreciated

2 out of 5

Close to main shopping complex

Hardest bed I've ever slept on (room 24) . Courtyard hasn't been swept/hosed for a very long time. Building and grounds need some TLC in general.

Posted by on 29 Aug. 2017

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Comment from Hotel Management

31 Aug. 2017 by Manager

I'm sorry you did not find your stay comfortable. As you might have noticed we are currently engaged in renovations and as part of the process we are gradually replacing the beds. We will make Room 24 a priority. As for the grounds, our manager vacuums the courtyards several times a week. However, last week we cut down some trees which drop a lot of leaves and as this coincided with several windy days, it took him some effort to get rid of all the leaves blowing around. I can assure you that grounds are cleaned regularly, the lawns mowed and even the exterior walls have been recently washed. We make every effort to keep the motel neat and tidy.

About the Miners Lodge Motor Inn

Location 60-62 Nebo Road, West Mackay, QLD 4740

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a BBQ are also featured at the business-friendly Miners Lodge Motor Inn. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star West Mackay motel.

  • 29 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Mackay, QLD (MKY) (4.9 km / 3 mi)
  • Train station: Mackay Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Miners Lodge Motor Inn offers 29 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries. This West Mackay motel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 8 AM.

Ripples Restaurant – On-site family restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM.
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9:30pm are asked to ring the night bell for a late check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, and AUD 10.00 and AUD 20.00 for children (approximately)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Miners Lodge Motor Inn West Mackay
  • Miners Lodge Motor Inn
  • Miners Motor West Mackay
  • Miners Motor

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.