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3.8 out of 5

"Friendly, helpful lady at check in & during stay. Ensuite needed an update, but was well maintained and very clean. Room was not large, but there was ... " More

By a verified traveller on Tue 12 Jul 2022

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Hotel Description

Miners Lodge Motor Inn places you in the center of Mackay, within a 30-minute stroll of Mackay Base Hospital and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

For a drink, you can stop by the motel's own lounge bar. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 8 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 3.5-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Family Unit with Terrace

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Apartment, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Miners Lodge Motor Inn ratings based on 129 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Miners Lodge Motor Inn

Everyone (77) Couples (28) Business (1) Family (21)
4 out of 5
Friendly, helpful lady at check in & during stay. Ensuite needed an update, but was well maintained and very clean. Room was not large, but there was a sliding door to back patio with table & chairs. Parking at door. Only one bedside table. More power points ( or double adapters) needed in microwave, toaster, jug area and beside beds. Good bathroom lighting. Unreliable WiFi - kept dropping out. Motel was conveniently situated, and well priced.

Posted by on 12 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by The Manager

Thank you for your review. We are in the process of renovations but it will take time. We will look at more power outlets and a bedside table. WiFi has been looked at and hopefully we will not have to much problems from now on. We look forward to seeing you in the future.

3 out of 5
The bed was like sleeping on a rock. So so hard and uncomfortable.

Posted by on 6 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by The Manager

Thank you for your review. We are in the process of replacing mattresses but this does take time. Thank you for staying with us and look forward to see you in the future.

4 out of 5
Friendly staff. Check in was very helpful and welcoming.

Posted by on 10 Jun. 2022

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Comment from Hotel Management

11 Jun. 2022 by The Manager

Thank you for your kind comment. Glad you enjoyed your stay and look forward to greeting you again.

5 out of 5
Really enjoyed our stay. Staff were friendly. Breakfast was amazing kept us going all day. Room was clean. Great location definitely will be back.

Posted by on 29 May 2022

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Comment from Hotel Management

11 Jun. 2022 by The Manager

Thank you for your kind comment. We strive to satisfy your every need.

2 out of 5

Posted by on 11 Apr. 2022

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2 out of 5

Posted by on 4 Apr. 2022

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3 out of 5
Location and easy access

Posted by on 4 Jan. 2022

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3 out of 5

Posted by on 6 Dec. 2021

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4 out of 5
The property is aged but comfortable. Rooms are clean. Ideal property for travellers passing through on a road trip.

Posted by on 19 Oct. 2021

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4 out of 5
na

Posted by on 19 Sep. 2021

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About the Miners Lodge Motor Inn

Location 60-62 Nebo Road, West Mackay, QLD 4740

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Miners Lodge Motor Inn. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mackay motel.

  • 29 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Mackay Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Miners Lodge Motor Inn offers 29 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 8 AM.

Ripples Restaurant - Onsite family restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9:30 PM are asked to ring the night bell for a late check-in.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, AUD 10.00 and AUD 20.00 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Miners Lodge Motor Inn
  • Miners Lodge Motor Inn Mackay
  • Miners Motor
  • Miners Motor Mackay
  • Miners Lodge Motor Inn West Mackay
  • Miners Motor West Mackay
  • Miners Lodge Motor Inn Motel
  • Miners Lodge Motor Inn West Mackay
  • Miners Lodge Motor Inn Motel West Mackay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.