4.3 out of 5

"Have stayed here many times. Great hotel. Close to everything. Always clean & comfortable. Will be back again very soon. " More

By a verified traveller on Fri 10 Aug 2018

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Hotel Description

At Mackay Resort Motel you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Enertainment and Convention Centre. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

All 40 individually furnished rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, dining areas and coffee/tea makers. Fridges and room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones and irons/ironing boards are available.

The restaurant, Blue Gecko, serves local and international cuisine and is open for breakfast and dinner. The motel's own poolside bar and bar/lounge are nice places to enjoy a drink. Business amenities include a conference centre and a business centre. Other amenities include free WiFi in public areas, a free manager's reception and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4-star West Mackay motel, you'll be 2.6 km (1.6 mi) from Caneland Central and 2.7 km (1.7 mi) from Harrup Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100 per night

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mackay Resort Motel ratings based on 631 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mackay Resort Motel

Everyone (276) Couples (181) Business (1) Family (176)
4 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Mackay Resort Motel Team

Thank you.

5 out of 5
Excellent service, staff made me feel like a guest not just a paying customer. It makes a difference thanks guys.

Posted by on 13 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Mackay Resort Motel Team

This is our whole aim...to show people that the smaller properties offer the biggest service. Thank you for taking the time to Review Mackay Resort Motel. See you again. Melissa

4 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Mackay Resort Motel Team

Thank you for your feedback

5 out of 5
Stay here every time we pass through Mackay ,great stay.

Posted by , from Yeppoon on 17 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Mackay Resort Motel Team

Many thanks for great feedback.

5 out of 5
Very clean,comfy beds,offstreet secure parking. Will stay agai

Posted by , from Mackay on 2 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Mackay Resort Motel

Thank you for your feedback.

4 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Mackay Resort Motel Team

Thank you for your feedback

5 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Mackay Resort Motel Team

Thank you, we are glad you enjoyed your stay.

4 out of 5
The room and overall hotel area was very clean. My family and I had a room over looking the pool which was just gorgeous. We had all the facilities to be able to cook our own meals each day/night, only once we went across to the Shamrock ☘️ Hotel to have dinner with more family and the food there was amazing. The Staff were very polite and courteous on arrival and whilst just moving around the area. Iwe will definitely be back again.

Posted by on 5 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Mackay Resort Motel.

Thank you for your feedback.

3 out of 5
No bottle opener. No crockery other than mugs. Even saucers would have been expected for $110 per night.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Mackay Resort Motel

Thank you for your feedback. Bottle openers are available at reception and bar. We do have range of rooms available, I would recommend Self-Contained Room on your next visit, with all crockery & cutlery, microwave, toaster, etc. We also have bar and restaurant available for guests convenience.

5 out of 5
Lovely helpful staff and clean rooms, especially bathroom.. Great pool

Posted by on 26 Feb. 2019

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Comment from Hotel Management

7 Mar. 2019 by Mackay Resort Motel

Your feedback is very much appreciated. Thank you.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Mackay Resort Motel. Self parking is free. Smoking is allowed in designated areas at this 4-star West Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.4 km / 2.7 mi)
  • Train station: Mackay Station (3.6 km / 2.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mackay Resort Motel offers 40 forms of air-conditioned accommodation with minibars and coffee/tea makers. This individually furnished accommodation has separate dining areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2016.

  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Unique furnishings

Food & Drink

The motel hosts a free manager's reception daily.

Blue Gecko – This poolside restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7 AM-9 PM
  • Sunday-Sunday: 7 AM-1 PM
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside reception hours must contact the property in advance to arrange late check-in. Contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 7 AM - 1 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 17.50 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Resort Motel

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.