4.3 out of 5

"We had 2 young children with us so having that extra single bed in the room was great. The parking was good had extra room to fully open the doors ... " More

By a verified traveller on Tue 20 Mar 2018

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Hotel Description

At Country Plaza Motor Inn you'll be within a 20-minute stroll of Jubilee Park and Mackay Enertainment and Convention Centre. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy free WiFi, flat-screen TVs and coffee/tea makers, featured in all 38 rooms. In-room dining is easy with amenities like fridges, microwaves and room service. Irons/ironing boards and free toiletries are also available.

The motel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 6:00 AM and 8:30 AM.

Places within a 30-minute walk of this 4-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$104 per night

Executive Room, Non Smoking (Executive Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Plaza Motor Inn ratings based on 104 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Plaza Motor Inn

Everyone (67) Couples (27) Family (10)
2 out of 5

Posted by on 4 Oct. 2018

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5 out of 5

Good family hotel

We had 2 young children with us so having that extra single bed in the room was great. The parking was good had extra room to fully open the doors on the car without having to squeeze beside the other cars. The rooms were nicely renovated with an old country stone charm. The in room Neptune’s Seafood was amazing recommend the Chicken Malibu Sauce dish! Only downfalls 1. the pool wish it was heated so the kids could go for a swim. But overall definitely making this our hotel to stay in. 2. The tv remote annoyed my husband because he had to press it really hard to change channels. But that’s all he had to complain about.

Posted by , from Moranbah on 20 Mar. 2018

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Comment from Hotel Management

21 Mar. 2018 by David

thank you I'm glad you enjoyed you stay

5 out of 5

Booked by employer

Pros: Motel is clean, fresh and well maintained. The staff are accommodating and friendly. It is a quality hotel at an affordable rate.
Cons: N/A
Location: We use this motel for business travel. It's in a convenient location for our employees.
We booked this motel as we have used it before. Travelling for business. We use Country Plaza Motor Inn for it's convenient location, modern facilities and cleanliness. Will definitely use again.

Posted by , from Mackay Qld AU on 7 Dec. 2017

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4 out of 5

Nice hotel close to everything

Nice hotel close to everything you need in Mackay. Room was cheap a little dirty but overall great stay

Posted by on 13 Oct. 2017

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5 out of 5
Staff easily managed a late arrival and early departure.

Posted by on 13 Sep. 2017

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2 out of 5

Hotel close to town

I found this motel is not as good as the photos. The rooms need renovating and mine had a strong musty smell from the old carpets which need shampooing. The bed was very hard and uncomfortable. I had to buy some eucalyptus spray to cover the odour. The fellow at reception seemed annoyed that I had interrupted his dinner that he was eating at reception desk. He never smiled or said thank you. I would not stay here again.

Posted by , from Gold Coast on 8 Sep. 2017

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5 out of 5
Fantastic , friendly service . Prepared to go beyond expectations

Posted by on 1 May 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thank you for you review, we are glad you enjoyed your stay :)

5 out of 5
Great accommodation in central location, will stay again

Posted by on 19 Mar. 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thank you for your review, look forward to your next stay!

5 out of 5

Hotel provided an excellent level of service by ve

Pros: Location and dog friendly.
Cons: Room lighting could be improved a littke.
I was travelling with a dog. The hotel was very accommodating. The evening meal was of a very high standard.

Posted by on 19 Mar. 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thank you for your review, we are so glad you enjoyed your stay and enjoyed your meal from our restaurant Neptunes Seafood.

5 out of 5

Great motel

Very clean and comfortable would stay again pool was great very refreshing

Posted by on 6 Mar. 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thanks so much for your review, look forward to your next stay with us

About the Country Plaza Motor Inn

Location 40 Nebo Road, West Mackay, QLD 4740

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a BBQ, and a garden are also featured at Country Plaza Motor Inn. Free self parking is available. Smoking is allowed in designated areas at this 4-star West Mackay motel.

  • 38 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (4.4 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Country Plaza Motor Inn offers 38 forms of accommodation with coffee/tea makers and an iron/ironing board. Guests can make use of the in-room fridges and microwaves. This West Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 8:30 AM.

Country Plaza Motor Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9:30 PM.
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9:30 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Plaza Motor Inn West Mackay
  • Country Plaza Motor Inn
  • Country Plaza Motor West Mackay
  • Country Plaza Motor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.