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4.3 out of 5

"Very good value for the price. Clean and quiet. Rooms are dated but well looked after. " More

By a verified traveller on Sat 06 Feb 2021

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Hotel Description

At Country Plaza Motor Inn you'll be 1.6 km (1 mi) from Jubilee Park and 1.7 km (1 mi) from Mackay Enertainment and Convention Centre. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 38 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and irons/ironing boards. Refrigerators, microwaves, and room service make in-room dining convenient. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay.

For a drink, you can stop by the motel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 8:30 AM.

Places within a 30-minute walk of this 4-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$108* Per night/room 10 Mar. - 11 Mar.

Executive Room, Non Smoking (Executive Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Plaza Motor Inn ratings based on 106 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Plaza Motor Inn

Everyone (67) Couples (28) Family (11)
5 out of 5
Very good value for the price. Clean and quiet. Rooms are dated but well looked after.

Posted by on 6 Feb. 2021

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Comment from Hotel Management

21 Feb. 2021 by Lisa

Thankyou, we appreciate your positive review. We hope to see you next time you are passing through.

4 out of 5
Unit was good had recliner chair and table and chairs undercover parking. Close to takeaway and in house restaurant

Posted by , from Rockhampton on 31 Dec. 2020

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Comment from Hotel Management

12 Jan. 2021 by lis

Thank you Graeme. We are very happy that you enjoyed your stay here with us. We look forward to seeing you next time you are in Mackay

2 out of 5

Posted by on 4 Oct. 2018

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5 out of 5

Good family hotel

We had 2 young children with us so having that extra single bed in the room was great. The parking was good had extra room to fully open the doors on the car without having to squeeze beside the other cars. The rooms were nicely renovated with an old country stone charm. The in room Neptune’s Seafood was amazing recommend the Chicken Malibu Sauce dish! Only downfalls 1. the pool wish it was heated so the kids could go for a swim. But overall definitely making this our hotel to stay in. 2. The tv remote annoyed my husband because he had to press it really hard to change channels. But that’s all he had to complain about.

Posted by , from Moranbah on 20 Mar. 2018

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Comment from Hotel Management

21 Mar. 2018 by David

thank you I'm glad you enjoyed you stay

5 out of 5

Booked by employer

Pros: Motel is clean, fresh and well maintained. The staff are accommodating and friendly. It is a quality hotel at an affordable rate.
Cons: N/A
Location: We use this motel for business travel. It's in a convenient location for our employees.
We booked this motel as we have used it before. Travelling for business. We use Country Plaza Motor Inn for it's convenient location, modern facilities and cleanliness. Will definitely use again.

Posted by , from Mackay Qld AU on 7 Dec. 2017

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4 out of 5

Nice hotel close to everything

Nice hotel close to everything you need in Mackay. Room was cheap a little dirty but overall great stay

Posted by on 13 Oct. 2017

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5 out of 5
Staff easily managed a late arrival and early departure.

Posted by on 13 Sep. 2017

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2 out of 5

Hotel close to town

I found this motel is not as good as the photos. The rooms need renovating and mine had a strong musty smell from the old carpets which need shampooing. The bed was very hard and uncomfortable. I had to buy some eucalyptus spray to cover the odour. The fellow at reception seemed annoyed that I had interrupted his dinner that he was eating at reception desk. He never smiled or said thank you. I would not stay here again.

Posted by , from Gold Coast on 8 Sep. 2017

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5 out of 5
Fantastic , friendly service . Prepared to go beyond expectations

Posted by on 1 May 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thank you for you review, we are glad you enjoyed your stay :)

5 out of 5
Great accommodation in central location, will stay again

Posted by on 19 Mar. 2017

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Comment from Hotel Management

5 May 2017 by Liana

Thank you for your review, look forward to your next stay!

About the Country Plaza Motor Inn

Location 40 Nebo Road, West Mackay, QLD 4740

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Country Plaza Motor Inn. Self parking is free. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 38 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (4.4 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Country Plaza Motor Inn offers 38 accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 8:30 AM.

Country Plaza Motor Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 18 for adults, AUD 8 and AUD 18 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Plaza Motor Inn West Mackay
  • Country Plaza Motor Inn
  • Country Plaza Motor West Mackay
  • Country Plaza Motor
  • Country Plaza Motor Inn Motel
  • Country Plaza Motor Inn West Mackay
  • Country Plaza Motor Inn Motel West Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.