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Pacific Sands Apartments

4.5 star property

Photo gallery for Pacific Sands Apartments

Apartment, 1 Bedroom | Private kitchen
Apartment, 1 Bedroom | Living area
A modern reception area with a wooden counter, pendant lighting, and a large window offering a view of the outdoors.
A swimming pool with lounge chairs and a tiled deck.
A balcony with a white table and chairs, a view of the sea and buildings in the distance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
The current price is AU$155
includes taxes & fees
28 June - 29 June

Explore the area

View map
3 Kirribilli Avenue, East Mackay, QLD, 4740
  • Place, Town Beach
    ‪13 min walk‬
  • Place, Ken Burgess Orchid House
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A modern living room with a round glass table, beige sofa, and yellow armchairs. A ceiling fan and recessed lighting are visible.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, laptop workspace

Apartment, 2 Bedrooms

  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for King Executive Room with Balcony

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

King Executive Room with Balcony

  • Lake view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King Room Studio

King Room Studio

King Room Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (Interconnecting)

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Interconnecting)

A hotel room with a bed, a chair, a nightstand, a ceiling fan, a window with a view, and a framed picture on the wall.

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Mackay

A luxury stay in Mackay awaits you at Pacific Sands Apartments. You'll be 2.5 km (1.5 mi) from Harrup Park and 2.7 km (1.7 mi) from Mackay Enertainment and Convention Centre. Highlights at this beach aparthotel include an outdoor swimming pool and in-room free WiFi. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a coffee/tea maker, a ceiling fan and a hairdryer. A TV, a microwave and an iron/ironing board are also available. Weekly housekeeping is available. .This aparthotel has free WiFi in public areas, a garden and barbecues. Other amenities include a picnic area, express check-out and dry cleaning/laundry services. There's also the convenience of free self parking. .With a stay at this 4.5-property class East Mackay aparthotel, you'll be 3.1 km (1.9 mi) from Bluewater Lagoon and 3.1 km (1.9 mi) from Caneland Central.
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What's nearby

  • Town Beach - 13 min walk - 1.2 km
  • Ken Burgess Orchid House - 15 min walk - 1.3 km
  • Harrup Park - 3 min drive - 2.3 km
  • Bluewater Lagoon - 4 min drive - 3.3 km
  • Mackay Marina Village & Shipyard - 10 min drive - 9.2 km

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Shop Mackay - ‬16 min walk
  • ‪Mojos - ‬3 min drive
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪Woodman's Axe - ‬3 min drive

About this property

Pacific Sands Apartments

As a guest of Pacific Sands Apartments, you'll find an outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. The luxury Pacific Sands Apartments also features a garden, a picnic area, and dry cleaning/laundry services. Self parking is free. You'll have access to the outdoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Mackay aparthotel.

  • 51 guestrooms or units
  • 8 levels
  • Built in 2015
  • Towels for the beach
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Similar properties

Exterior
Mackay Resort Motel
West Mackay
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$144
includes taxes & fees
13 July - 14 July
Mackay Resort Motel

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 per cent for credit card payments
The front desk is open from Monday to Friday (8:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

What is the cancellation policy at Pacific Sands Apartments?

Pacific Sands Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Sands Apartments?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at Pacific Sands Apartments on 28 June 2026 start from AU$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Sands Apartments?

Yep, Pacific Sands Apartments has a free self car park.

Are there any beaches close to Pacific Sands Apartments?

Yep, Pacific Sands Apartments is a short 13-minute walk from Town Beach.

Does Pacific Sands Apartments have a pool?

Pacific Sands Apartments has an outdoor pool.

Is there a free airport shuttle available at Pacific Sands Apartments?

No, Pacific Sands Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Pacific Sands Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Pacific Sands Apartments?

No, pets are not allowed.

Pacific Sands Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 469 reviews
Rating 8 - Good. 157 out of 469 reviews
Rating 6 - Okay. 67 out of 469 reviews
Rating 4 - Poor. 26 out of 469 reviews
Rating 2 - Terrible. 19 out of 469 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always an amazing stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Staff where amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay but the experience is let down by terrible WiFi
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

TONI

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, staff helpful and friendly
Stayed 1 night in Jul 2023
Verified

8/10 Good

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Nicely sized and comfortable rooms.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, communication
Easy checking in and the staff where very friendly and helpful
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place close to beach with excellent views at night also.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Ebelina

Liked: Cleanliness, amenities, communication
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Good location. Generally ok. Was not proved with enough toilet paper etc. had to ask. kitchen was poorly equiped
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kieryn

Liked: Cleanliness, amenities, communication
Fantastic place to stay. Close to lord of fun things and the beach.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Amber

Liked: Cleanliness, room comfort, communication

Nice Hotel

Friendly staff, clean rooms. Really nice showers.
Stayed 7 nights in Mar 2023
Verified

6/10 Okay

Tracey

Liked: Communication
Disliked: Cleanliness, amenities
No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

James

Disliked: Cleanliness, room comfort
Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

wayne

Liked: Property conditions & facilities, communication
Quiet location
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was spacious snd reasonably priced.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent / nice quite apartment.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Genette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Scott

Liked: Property conditions & facilities, communication
good
Stayed 3 nights in Sep 2025