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Property Vine - Pacific Sands

4.5-star property
3 Kirribilli Avenue, East Mackay, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 164 wotif Reviews

"The staff were excellent / nice quite apartment. " More

By a verified traveller on Mon 15 Apr 2024

Points Of Interest

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Hotel Description

A luxury stay in Mackay awaits you at Property Vine - Pacific Sands. You'll be 2.5 km (1.5 mi) from Harrup Park and 2.7 km (1.7 mi) from Mackay Enertainment and Convention Centre. Highlights at this beach aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a Smart TV with digital channels, and each apartment features a coffee/tea maker, a ceiling fan, and a hair dryer. A TV, a microwave, and an iron/ironing board are also available. Weekly housekeeping is available.

This aparthotel has free WiFi in public areas, a garden, and barbecue grills. Other amenities include a picnic area, express check-in, and express check-out. There's also the convenience of free self parking.

With a stay at this 4.5-star East Mackay aparthotel, you'll be 3.1 km (1.9 mi) from Bluewater Lagoon and 3.1 km (1.9 mi) from Caneland Central.

King Room Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117* Per night/room 29 Apr. - 30 Apr.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Executive Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Vine - Pacific Sands ratings based on 164 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Property Vine - Pacific Sands

Everyone (98) Business (1) Couples (29) Family (28)
5 out of 5
The staff were excellent / nice quite apartment.

Posted by on 15 Apr. 2024

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2 out of 5
-clean and quiet -reasonably priced -not located near shops (short drive to CBD) -very poor communication -broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm) -room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online.

Posted by on 1 Apr. 2024

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3 out of 5

Posted by on 24 Mar. 2024

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4 out of 5
Secure parking

Posted by on 27 Feb. 2024

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4 out of 5
It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away.

Posted by on 5 Dec. 2023

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3 out of 5
The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car… We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place.

Posted by on 26 Oct. 2023

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5 out of 5
Was a good place to stay

Posted by on 14 Oct. 2023

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3 out of 5
Reception closes at 4.30 pm , arrived at 6pm did a pre check in but arrived with no key information . After hours number is at reception but cant access reception area

Posted by on 11 Oct. 2023

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5 out of 5
Pleasant views of the sand dunes and beach in the distance.

Posted by on 28 Sep. 2023

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3 out of 5
The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus.

Posted by on 24 Sep. 2023

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About the Property Vine - Pacific Sands

Location 3 Kirribilli Avenue, East Mackay, QLD 4740

Property Features

As a guest of Property Vine - Pacific Sands, you'll find an outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. The luxury Property Vine - Pacific Sands also features a garden, a picnic area, and dry cleaning/laundry services. Self parking is free. You'll have access to the outdoor pool and health club at a partner property. Smoking is allowed in designated areas at this 4.5-star Mackay aparthotel.

  • 51 guestrooms or units
  • 8 levels
  • Built in 2015
  • Towels for the beach
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Property Vine - Pacific Sands offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Smart television
  • Digital channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Direct Hotels Pacific Sands East Mackay
  • Direct s Pacific ds Mackay
  • Direct Pacific Sands East Mackay
  • Property Vine Pacific Sands
  • Direct Hotels Pacific Sands
  • Vine Pacific Sands East Mackay
  • Property Vine - Pacific Sands Aparthotel
  • Property Vine - Pacific Sands East Mackay
  • Property Vine - Pacific Sands Aparthotel East Mackay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.