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4.3 out of 5

"Beautiful rooms. Beautiful bathrooms. Clean. Comfortable big bed. Only stayed one night so didn’t check out the pool ( not sure if there was one) but ... " More

By a verified traveller on Sat 06 Aug 2022

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Hotel Description

A luxury stay in Mackay awaits you at Property Vine - Pacific Sands. Within a 20-minute stroll, you'll find Town Beach and Queens Park Orchid House. Highlights at this beach aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a Smart TV with cable channels, and each apartment features a DVD player, a coffee/tea maker, and a ceiling fan. A TV, a microwave, and Netflix are also available. Weekly housekeeping is available.

This aparthotel has free WiFi in public areas, a garden, and barbecue grills. Other amenities include a picnic area, express check-in, and express check-out. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star East Mackay aparthotel include Far Beach and Artspace Mackay.

King Room Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$133* Per night/room 11 Sep. - 12 Sep.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Executive Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Property Vine - Pacific Sands ratings based on 139 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Property Vine - Pacific Sands

Everyone (86) Couples (25) Business (1) Family (23)
5 out of 5
Beautiful rooms. Beautiful bathrooms. Clean. Comfortable big bed. Only stayed one night so didn’t check out the pool ( not sure if there was one) but it was very well priced for a lovely place

Posted by on 6 Aug. 2022

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2 out of 5
Property was expensive yet wasn’t particularly clean, beds were old and uncomfortable, screen door was broken, there was no weather strip on the front door which meant the wind was howling through the apartment all day and night. Receptionist was also a little bit rude. Wouldn’t stay here again. Not worth the price.

Posted by on 27 Jun. 2022

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4 out of 5
comfortable accommodation, no fuss.

Posted by on 13 Jun. 2022

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5 out of 5
Good facilities and new

Posted by on 25 May 2022

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5 out of 5

Posted by on 11 May 2022

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4 out of 5
Reception ladies were very friendly and helpful. The room had everything we needed. Near bike track. Parking available for larger cars, that the staff took time to specifically show us. Would stay again.

Posted by on 6 May 2022

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5 out of 5
Comfortable clean

Posted by on 12 Apr. 2022

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5 out of 5
Had a great stay. Staff atbreception were lovely and friendly.

Posted by on 23 Mar. 2022

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4 out of 5
Staff are always welcoming and helpful, some minor maintenance issues but didn't detract from an overall enjoyable stay. Car parking can be an issue.

Posted by on 3 Mar. 2022

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1 out of 5
We were told when we made the booking that there were builders on the roof(and will be for three weeks) we checked in around 2pm (agin weren’t told) and had to listen until 5pm to hammering drilling and footsteps while trying to work. They’ve returned at 0630am!!!! I can’t work while all that’s going on. Aircon in bedroom but working either and no one to call. I’d like a refund!

Posted by on 28 Feb. 2022

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About the Property Vine - Pacific Sands

Location 3 Kirribilli Avenue, East Mackay, QLD 4740

Property Features

Property Vine - Pacific Sands offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi. The luxury Property Vine - Pacific Sands also features a picnic area, dry cleaning/laundry services, and express check-in. Self parking is free. You'll have access to the outdoor pool and health club at a partner property. Smoking is allowed in designated areas at this 4.5-star Mackay aparthotel.

  • 80 guestrooms or units
  • 8 levels
  • Built in 2015
  • Towels for the beach
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Property Vine - Pacific Sands offers 80 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Smart television
  • Cable channels
  • Netflix
  • DVD player
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Direct Hotels Pacific Sands East Mackay
  • Direct s Pacific ds Mackay
  • Direct Pacific Sands East Mackay
  • Property Vine Pacific Sands
  • Direct Hotels Pacific Sands
  • Vine Pacific Sands East Mackay
  • Property Vine - Pacific Sands Aparthotel
  • Property Vine - Pacific Sands East Mackay
  • Property Vine - Pacific Sands Aparthotel East Mackay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.