All 14 rooms feature flat-screen TVs and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient.
This motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. Each morning continental breakfast is available. There's also the convenience of free self parking.
Sights within a 20-minute walk of this West Mackay motel include Artspace Mackay and Caneland Central.
29 Jun. 2020 by Wayne and Anne
Hi Sharna, apologies for the delay in responding to your wonderful review, thanks for taking the time to leave us your comments. We are always happy to put plates/cutlery/toaster in the room just ask us either before you arrive or when you check in.
26 Mar. 2020 by Wayne and Anne
Thanks for the great score!
14 Jan. 2020 by Wayne and Anne
Thanks for staying with us and for the lovely review.
17 Dec. 2019 by Wayne and Anne
Thanks for your lovely review we hope he enjoyed his stay with us.
5 Dec. 2019 by Wayne and Anne
Hi Mims, we're really sorry that you didn't enjoy your stay with us and must admit were quite taken aback by your score and comments given all the positive feedback we have had since we took ownership in April of this year. It would have been really helpful if you had told us about the sliding door not locking properly while you were staying with us as you haven't left us a name so we have no idea which room you were staying in. Yes the property is an older style motel which should have been apparent on the website and of course is reflected in the price charged for our rooms though we are in the process of renovating. Like us, most of the motels in Mackay are located on Nebo Road and we all look forward to the opening of the new bypass hopefully in the not too distant future which should reduce any noise.
12 Dec. 2019 by Wayne and Anne
We're glad you enjoyed your stay with us.
20 Nov. 2019 by Wayne and Anne
Thanks for the great review!
17 Sep. 2019 by Wayne and Anne
Thanks for the review much appreciated.
10 Sep. 2019 by Wayne and Anne
Thanks for leaving us your lovely review please come back and stay with us again.
17 Sep. 2019 by Wayne and Anne
Thanks for the lovely comments and review. Please come and stay again.
As a guest of Cool Palms Motel, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Cool Palms Motel also features a garden, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Mackay motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cool Palms Motel offers 14 accommodations with coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers. This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested.
For a fee, guests can enjoy continental breakfast daily.
Room service (during limited hours) is available.
Recreational amenities at the motel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.