"Check in was easy and quick. Friendly isnt a term I would use much in hospitality these days, however Wayne and Anne were that as well as helpful and ... " More
This motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. Each morning continental breakfast is available. There's also the convenience of free self parking.
Sights within a 15-minute walk of this West Mackay motel include Mackay Enertainment and Convention Centre and Caneland Central.
14 Jan. 2023 by Wayne and Anne
Hi Quinton, yes apologies re the disturbance last night, we've been pretty good over the last few years at keeping them out but these ones slipped under our radar.
14 Jan. 2023 by Wayne and Anne
Thanks for the truly amazing review and comments we do appreciate it.
14 Jan. 2023 by Wayne and Anne
Hi Wendy, thanks for the lovely review and comments.
9 Nov. 2022 by Wayne and Anne
Thanks for the lovely comments and review
17 Oct. 2022 by Wayne and Anne
Thanks so much for the review
2 Sep. 2022 by Wayne and Anne
Hi Jeff, thanks so much for your amazing review and comments, we do appreciate them
17 Aug. 2022 by Wayne and Anne
Hi David, thanks so much for the great review.
3 Aug. 2022 by Wayne and Anne
Thanks for the great review Sarah, we do appreciate it.
As a guest of Cool Palms Motel, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Cool Palms Motel also features a garden, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Mackay motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cool Palms Motel offers 14 accommodations with coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested.
For a fee, guests can enjoy continental breakfast daily.
Room service (during limited hours) is available.
Recreational amenities at the motel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that guest safety measures are currently in place. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.