3.7 out of 5

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Hotel Description

At Casa Nostra Motel Mackay you'll be within a 30-minute stroll of Caneland Central and Bluewater Lagoon. Highlights at this motel include an outdoor swimming pool and free self parking.

Flat-screen TVs, coffee/tea makers and hairdryers are featured in all 22 rooms. Fridges and microwaves make in-room dining convenient. Pillowtop beds and premium bedding invite a good night's rest.

This business-friendly motel offers free WiFi in public areas and luggage storage. Other amenities include a kids' swimming pool and laundry facilities.

Places within a 30-minute walk of this 4-star West Mackay motel include Mackay Base Hospital and Harrup Park.

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Weekend Special -standard)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$87 per night

Family Room, 2 Bedrooms, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, Multiple Beds, Kitchenette (Executive Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Studio, Non Smoking, Kitchenette (Studio With Kitchenette)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Casa Nostra Motel Mackay ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casa Nostra Motel Mackay

Everyone (6) Couples (1) Family (5)
5 out of 5
Excellent service, the owners were very friendly and helpful. Room was tidy, clean and newly referbed which felt like staying in a hotel rather then a motel. Would 100% stay again and reccomend to friends and family.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Casa Nostra Motel Mackay

Thank you for your review, we appreciate it. I am glad you enjoyed your stay with us and look forward to your next visit. Regards Naomi.

4 out of 5
Good amenities do the price. Good clean room. Close to everything Would recommend.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Casa Nostra Motel Mackay

Thank you. Your feedback is appreciated. Regards Naomi

5 out of 5
Newly Renovated Room, Modern, microwave etc great value for money

Posted by on 23 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Casa Nostra Motel

Thank you for your feedback.

5 out of 5
The room was super clean! It was compact but absolutely fine for a couple of nights in Mackay on business.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Casa Nostra Motel Mackay

Thank you for your feedback, it is appreciated. Regards Naomi

5 out of 5
The owner was very helpful and friendly.. It was very cosy and we will be back

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Casa Nostra Motel Mackay

Thank you for your feedback, we appreciate it. Look forward to seeing you on your next visit. Safe Travels Naomi - Manager

4 out of 5
Clean, quiet and comfortable - perfect for an overnight when travelling

Posted by on 2 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Casa Nostra Motel Macakay

Glad you enjoyed your stay, Thank you for your feedback. kind regards Naomi Management

4 out of 5
Renovated rooms were tidy. Great location and staff were friendly.

Posted by on 7 May 2019

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Comment from Hotel Management

9 May 2019 by Casa Nostra Motel Mackay

We are pleased to read you had a great experience staying at Casa Nostra Motel Mackay. We look forward to your return visit. Book Direct & Save. Regards Naomi

4 out of 5
My only complaints was my room wasn't serviced each day. I also didn't like that there is a $30 fee for dirty dishes, when the only way to wash them is in the bathroom sink, which I don't think is very hygienic. Otherwise I would stay there again, lovely and clean and modern.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

5 Jun. 2019 by Casa Nostra

Thank you for your feedback, if you would like to private message us your details i can have a look into why your room wasnt serviced daily as this is something we do offer. kind regards Naomi - Manager

5 out of 5

Posted by on 6 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Casa Nostra Motel Mackey

We appreciate your feedback, Thank you. Regards Naomi & Amar

3 out of 5
Unable to use jug as I could not fill it other than that accomodation was ok

Posted by on 12 Mar. 2019

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Comment from Hotel Management

15 Mar. 2019 by Frances

Hello, Sorry to read unable to use jug, please contact reception to solve the issue. Thank you for staying with us, we look forward to your next visit. Kind regards,

About the Casa Nostra Motel Mackay

Location 30 Nebo Road, West Mackay, QLD 4740

Property Features

Casa Nostra Motel Mackay offers its guests an outdoor pool and a kid's pool. WiFi is free in public spaces. Free self parking is available. This 4-star West Mackay motel is smoke free.

  • 1 floor
  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (5 km / 3.1 mi)
  • Train station: Mackay Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Casa Nostra Motel Mackay offers 22 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in November 2018.

  • Pillowtop beds
  • Flat-screen television
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 7:00 AM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM.
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 8 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.