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White Lace Motor Inn

4-star property
73 Nebo Rd, West Mackay, QLD 1800 796 370
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4.3 out of 5
Excellent!
See all 379 wotif Reviews

"Easy check in and the small breakfast was included in rhe price. The airport very close and the planes just fly above the property and very close to t ... " More

By a verified traveller on Mon 20 Jun 2022

Points Of Interest

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Hotel Description

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Enertainment and Convention Centre. Highlights at this Colonial motel include free breakfast, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 37 rooms, and you can enjoy free WiFi, first-run movies, and coffee/tea makers. Additionally, microwaves, free bottled water, and hair dryers are available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include a free manager's reception, a snack bar/deli, and laundry facilities. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 4-star West Mackay motel include Mackay Regional Botanic Gardens and Caneland Central.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$128* Per night/room 4 Jul. - 5 Jul.

Courtyard Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio 6

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

White Lace Motor Inn ratings based on 379 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for White Lace Motor Inn

Everyone (221) Couples (76) Family (74)
4 out of 5
Easy check in and the small breakfast was included in rhe price. The airport very close and the planes just fly above the property and very close to the buildings. Luckily not many during our stay. Maybe 3.

Posted by on 20 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Sharyn.

Thank you for taking the time to review our Motor Inn

4 out of 5
Very clean and comfortable. Good parking, continental breakfast included. Short walk to bowling club bistro. Very quiet

Posted by on 10 Jun. 2022

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Comment from Hotel Management

15 Jun. 2022 by Belinda

Good morning, Ruth We are pleased that you enjoyed your stay. Thank you for your review. We look forward to your next visit. Kind regards,

5 out of 5
Lovely staff, great rooms

Posted by on 3 Jun. 2022

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Comment from Hotel Management

9 Jun. 2022 by Belinda

Good morning, Hamish Thank you for your great review. We look forward to your next stay. Kind regards,

5 out of 5
I would be returning again in future if rooms are available.

Posted by on 30 May 2022

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Comment from Hotel Management

15 Jun. 2022 by Belinda

Good morning, Scott Thank you for your review. We appreciate your feedback and look forward to your next stay. Kind regards,

5 out of 5
Lovely staff, good check in process

Posted by on 26 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by Belinda

Good afternoon, Hamish Thank you for your great review. We appreciate your positive review and hope to welcome you back, next time you visit Mackay. Kind regards,

4 out of 5
Loved the included breakfast, saved a lot of time and money. Only negative was being in the rooms facing the highway, it was very loud at night. Room were lovely and clean.

Posted by on 3 Apr. 2022

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Comment from Hotel Management

6 Apr. 2022 by Belinda

Good morning, Tammy Thank you for your review. We appreciate your feedback. Do book one of our Superior rooms on your next visit, they are situated at the back of the property away from the highway. Kind regards,

5 out of 5
I had a last minute trip to Mackay and White Lace was able to accomodate me the night before. The check in was easy and the staff were great to deal with. I’ll definitely be returning for future work trips.

Posted by on 23 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Belinda

Good morning, Amy Thank you for your great review. We look forward to your next visit. Kind regards,

5 out of 5
Very friendly and helpful staff. Daily cleaning.

Posted by on 17 Mar. 2022

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Comment from Hotel Management

28 Apr. 2022 by Belinda

Good morning, Prasad Thank you for your great review. We appreciate your feedback and look forward to your next stay. Kind regards,

5 out of 5
Loved the on the go Breakfast, very friendly front staff and cleaners. Good size well set out room with everything you needed handy. Easy road access from different directions. Fantastic place to stay!

Posted by on 17 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Belinda

Good afternoon, Wanda Thank you for your lovely words. It was a delight having you here as our guest. We look forward to your next visit. Kind regards,

5 out of 5
Great place to stay! Belinda was very friendly and helpful for our stay. Would not hesitate to stay here again, highly recommended!

Posted by on 13 Feb. 2022

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Comment from Hotel Management

13 Feb. 2022 by Belinda

Good afternoon, Bradd Thank you for your kind words. We'd love to welcome you back next time you visit Mackay. Kind regards,

About the White Lace Motor Inn

Location 73 Nebo Rd, West Mackay, QLD 4740

Property Features

There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly White Lace Motor Inn. Self parking is free. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Mackay Station (3.8 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:00 PM
  • Saturday - Sunday: 8:30 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:00 PM
  • Saturday - Sunday: 8:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn
  • White Lace Motor West Mackay
  • White Lace Motor
  • White Lace Motor Inn Motel
  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn Motel West Mackay

You should know

  • Pool access available from 7:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.