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4.3 out of 5

"The property is well located and clean and comfortable. We had a two bedroom unit which gave us all plenty of space. " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Enertainment and Convention Centre. Highlights at this Colonial motel include free breakfast, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 37 rooms, and you can enjoy free WiFi, first-run movies, and coffee/tea makers. Additionally, microwaves, free bottled water, and hair dryers are available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find a free manager's reception and laundry facilities. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 4-star West Mackay motel include Mackay Regional Botanic Gardens and Caneland Central.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$94* Per night/room 23 Aug. - 24 Aug.

Courtyard Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio 6

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

White Lace Motor Inn ratings based on 324 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for White Lace Motor Inn

Everyone (209) Couples (63) Family (51)
5 out of 5
The property is well located and clean and comfortable. We had a two bedroom unit which gave us all plenty of space.

Posted by , from Townsville on 8 Jul. 2020

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Comment from Hotel Management

11 Jul. 2020 by Kevin

Thanks so much for your kind review Liz. These rooms have been a hit lately which is awesome. Safe travels.

5 out of 5
We had the spa bath room. Bigger than normal motel room. Had table and 2 x chairs as well as 2 x tub chairs. Nice and clean.

Posted by , from bundaberg on 5 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Belinda

Good afternoon Joe, We are delighted that you had a pleasant stay. We hope to see you again with your next visit to Mackay.

5 out of 5
Room was roomy, well appointed. Although on a main road, it was fairly quiet. Would definitely stay here again

Posted by , from Thornton on 3 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Belinda

Good afternoon Erin, Thank you for your review. It pleases us that you had pleasant stay. We do hope to see you again soon. Kind regards, Belinda

5 out of 5
Excellent facilities for a family. Lovely bed linen. Clean. Service was great. Will definitely stay again.

Posted by , from Brisbane on 30 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Belinda

Hi Imogene, Thank you for your lovely review. We're happy that you enjoyed your stay. We hope to see you again soon. Kind regards,

4 out of 5
Friendly staff clean and comfortable easy check on

Posted by on 24 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Belinda

Hi Anonymous, Thank you for your review, we appreciate your feedback. We hope to see you again soon. Kind regards,

5 out of 5
Spacious room, great facilities and very convenient location. Check in and check out couldn't have been simpler. A real pleasure to deal with.

Posted by , from Brisbane, QLD on 23 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Belinda

Hello Bec, Thank you for your lovely review. It was a pleasure having you. We hope to see you again with your next visit. Kind regards,

5 out of 5
Neat, tidy and clean facilitues. Family room had 2 rooms and spacious. Goid c entral loca tion.

Posted by on 22 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Belinda

Good afternoon, Thank you for your great review. We hope to see you again soon. Kind regards,

4 out of 5

Posted by on 18 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Belinda

Good afternoon, Thank you for your review, we value your feedback. Kind regards,

5 out of 5
Clean room, great amenities and friendly service. Will defiantly stay here again.

Posted by , from Townsville on 1 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Sharyn,

Thank you for your lovely review, we look forward to seeing you again.

5 out of 5

Posted by on 13 May 2020

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Comment from Hotel Management

18 May 2020 by Belinda

Good morning, Thank you for your excellent rating. Your feedback is appreciated.

About the White Lace Motor Inn

Location 73 Nebo Rd, West Mackay, QLD 4740

Property Features

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly White Lace Motor Inn. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.5 km / 2.8 mi)
  • Train station: Mackay Station (3.8 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 6 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers self-service check-in for guests.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQIA friendly
  • No lifts
  • Parking height restrictions apply
  • Debit cards

Hotel Names

  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn
  • White Lace Motor West Mackay
  • White Lace Motor
  • White Lace Motor Inn Motel
  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn Motel West Mackay

You should know

  • Pool access available from 7:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.