4.2 out of 5

"We had an extremely enjoyable time staying in this hotel, the room had plenty of space for luggage and hanging space, the car parking was undercover, ... " More

By a verified traveller on Sun 19 Aug 2018

Enter dates to see availability

Hotel Description

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Enertainment and Convention Centre. Highlights at this Colonial motel include free continental breakfast, an outdoor swimming pool and free self parking.

All 37 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, first-run films and coffee/tea makers. Additionally, microwaves, free bottled water and hairdryers are available.

This business-friendly motel offers free WiFi in public areas, a terrace and barbecues. Added amenities include a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking.

Places within a 30-minute walk of this 4-star West Mackay motel include Caneland Central and Bluewater Lagoon.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$92 per night

Courtyard Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio 6

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

White Lace Motor Inn ratings based on 278 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for White Lace Motor Inn

Everyone (193) Couples (54) Family (32)
2 out of 5
The mattress was quite hard, only blinds on the window so light was beaming in and a bit noisy.

Posted by on 11 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2019 by Naomi Chambers Manager

Dear Anonymous Thank you for the time taken to review our property. I am sorry that you did not reach out to us directly whilst you were staying. Had this been the case, we would have tried to rectify your concerns. Some of our rooms do have block out curtains and some don't. It is also difficult for us to address your problem with the bed as we are unable to ascertain which room you are referring to. I would appreciate if you would be so kind to contact me on 07 4951 4466 to discuss Kind regards

5 out of 5
Thank you very much for our enjoyable stay. We will be booking with you again when bringing our clients in to Mackay. You were so friendly and helpful, and we really were grateful for the early check in. Thanks so much!

Posted by on 9 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Jul. 2019 by Naomi Manager

Hello Riana We are humbled by your amazing review and very kind words. It will give me great pleasure to share your comments with our team - Kind regards

5 out of 5
Room was a really good size for 3 adults, table and chairs and lounge included. Excellent service seeing we were arriving late. Thank you!

Posted by on 6 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2019 by Naomi - Manager

Good morning Gia Thank you very much for your great review. It will give me great pleasure to share with the team. Safe travels

5 out of 5

Posted by on 4 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2019 by Naomi - Manager

Thank you for your great review

4 out of 5

Posted by on 25 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Jun. 2019 by Naomi Manager

Thank you for the great review - Travel safely and we look forward to you staying next time you are in Mackay

5 out of 5
You could physically pick what you wanted for Breakfast !

Posted by on 17 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Jun. 2019 by Kind regads Naomi Chambers - Manager

Hello So please you not only enjoyed your stay but found a breakfast bar exactly what you needed

4 out of 5
Close to airport, easy for a quick overnight stay Zzzzzxxxx

Posted by on 16 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2019 by Naomi Chambers - Manager

Thank you for your great review. Look forward to seeing you next time

4 out of 5

Posted by on 12 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

12 Jun. 2019 by Naomi - Manager

Hello Thank you for your kind review. Very pleased that you enjoyed your stay. Safe travels and look forward to seeing you on your next visit to Mackay

5 out of 5
Staff were very welcoming and helpful. Room was clean and very comfortable. Location good.

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2019 by Naomi - Manager

Hi Thank you for your great feedback. I believe that I have a great team of people working with me and glad that you recognized this

4 out of 5
A very warm greeting, spacious units and although a little older the property is in great condition. Would return again.

Posted by on 13 May 2019

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2019 by Naomi - Manager

Hi Thank you for your great feedback. I believe that I have a great team of people working with me and glad that you recognized this

About the White Lace Motor Inn

Location 73 Nebo Rd, West Mackay, QLD 4740

Property Features

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly White Lace Motor Inn. Free self parking is available. Smoking is allowed in designated areas at this Colonial West Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.6 km / 2.8 mi)
  • Train station: Mackay Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

White Lace Motor Inn offers 37 forms of air-conditioned accommodation which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run films
  • Microwave
  • Coffee maker
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 10 AM. The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:30 AM-8 PM
  • Saturday-Sunday: 8 AM-6 PM

This property offers self-service check-in for guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 6 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn
  • White Lace Motor West Mackay
  • White Lace Motor

You should know

  • Pool access available from 7:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.