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4.4 out of 5

"Staff very friendly and helpful " More

By a verified traveller on Mon 04 Jul 2022

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Hotel Description

Motel Northview Mackay places you steps from Great Barrier Reef and within a 20-minute stroll of Mount Pleasant Shopping Centre. Highlights at this motel include free in-room WiFi.

This motel offers free WiFi in public areas, dry cleaning/laundry services, and luggage storage. Other amenities include a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 8:30 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Mount Pleasant motel, you'll be 2.9 km (1.8 mi) from Pioneer Valley and 3.4 km (2.1 mi) from Mackay Regional Botanical Gardens.

Standard Studio, Non Smoking (Standard Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 11 Dec. - 12 Dec.

Deluxe Studio, Non Smoking (Deluxe Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking (Twin Share Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Motel Northview Mackay ratings based on 65 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Motel Northview Mackay

Everyone (40) Couples (14) Family (12)
4 out of 5
Staff very friendly and helpful

Posted by on 4 Jul. 2022

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5 out of 5
They are very helpful and friendly people enjoyed my stay will go back

Posted by on 24 May 2022

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5 out of 5
Thankyou for having us- we were so grateful for the excellent hospitality, care and friendliness. The rooms were sparkling and large, the beds comfortable and we had an excellent nights sleep.

Posted by on 10 May 2022

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3 out of 5
A typical hotel. Motel

Posted by on 21 Apr. 2022

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5 out of 5
Pet friendly and welcoming by managers

Posted by on 8 Jan. 2022

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4 out of 5
very friendly and helpfull

Posted by on 6 Sep. 2021

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4 out of 5
A little gem. Super clean and very friendly staff. Stayed here as it was so close to hospital and it was a nice surprise Very quiet considering close proximity to the road. Would recommend and certainly will stay again if and when the need arises.

Posted by on 31 Jul. 2021

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5 out of 5
Great location. 5 mins to city centre, older style accomodation well kept and immaculately clean.

Posted by on 12 Jul. 2021

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5 out of 5
Staff very friendly, room very clean and tidy close to the mt pleasant shopping centre very handy, and it's 🐱🐶 friendly love it. We had a our 🐶 and🐱 with us it was great.

Posted by on 17 Jun. 2021

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5 out of 5
Good price and located close to what you need to get to. Beds are extremely comfortable and showers are pretty decent.

Posted by on 10 Apr. 2021

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Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Motel Northview Mackay also features laundry facilities and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Mackay motel.

  • 14 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mackay Station (8.4 km / 5.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Motel Northview Mackay offers 14 air-conditioned accommodations with minibars and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Mackay motel provides complimentary wireless Internet access. Televisions come with premium digital channels. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10 per day.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • Pets: AUD 10 per pet, per day

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Self parking fee: AUD 10 per day
  • Pet fee: AUD 10 per pet, per day
  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Northview Mackay
  • Motel Northview
  • Northview Mackay
  • Motel Northview Mackay Mount Pleasant
  • Northview Mackay Mount Pleasant
  • Motel Northview Mackay Motel
  • Motel Northview Mackay Mount Pleasant
  • Motel Northview Mackay Motel Mount Pleasant
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.