"Was an after hours check-in. Lady that checked me in was super helpful. Would definitely recommend. Thanks again. " More
The restaurant, Rialto, serves regional cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub, sauna, and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available on weekends between 7:00 AM and 9:00 AM.
Places within a 30-minute walk of this 4-star West Mackay hotel include Caneland Central and Bluewater Lagoon.
8 Jan. 2022 by Marco Polo
Thank you Daniel for you fantastic review! Here at the Best Western Marco Polo we do pride ourselves with our customer service and are pleased that you have enjoyed your stay. Looking forward to seeing you on your return visits here to Mackay. Regards Ann and Alan
23 Aug. 2021 by Marco Polo Motel
Thanks you for your positive feedback, quiet and comfortable, good shower and helpful, very much appreciated.
23 Aug. 2021 by Marco Polo Motel
clean and super comfortable, that is important so thanks for letting people know
9 Jul. 2021 by Marco Polo Motel
We appreciate you taking the time to let everyone know your satisfaction and we look forward to a return visit. Many Thanks
9 Jul. 2021 by Marco Polo Motel
We appreciate you taking the time to let everyone know your satisfaction and we look forward to a return visit. Many Thanks
9 Jul. 2021 by Marco Polo Motel
We appreciate you taking the time to let everyone know your satisfaction and we look forward to a return visit. Many Thanks
Best Western Marco Polo Mackay offers its guests an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Best Western Marco Polo Mackay. Free self parking is available. This 4-star Mackay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Marco Polo Mackay offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 9:00 AM.
Rialto - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.