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Quest Mackay on Gordon

4.5 star property
Luxury hotel, walk to Queens Park Orchid House

Choose dates to view prices

Photo gallery for Quest Mackay on Gordon

Spa
Front of property - evening/night
Studio
Two Bedroom Apartment | Living area
Free toiletries, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
27 Gordon Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon17 min walk
  • Popular LocationHarrup Park2 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)7 min drive

Room options

View all photos for One Bedroom Apartment

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Room
Oaks Mackay Rivermarque Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (476)
The price is AU$393
for 1 night
includes taxes & fees
27 May - 28 May
Oaks Mackay Rivermarque Hotel

About the area

Mackay

A luxury stay in Mackay awaits you at Quest Mackay on Gordon. Within just a 10-minute stroll, you'll find Queens Park Orchid House and Artspace Mackay. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe, spa services and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Mackay hotel include Mackay Enertainment and Convention Centre and Jubilee Park.

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • Woodman's Axe - 6 min walk
  • Burger Urge - 2 min walk
  • Cold Rock Ice Creamery - 6 min walk
  • The Paddock & Brew Company - 4 min walk
  • The Rabbit Hole - 7 min walk

About this property

Quest Mackay on Gordon

Luxury hotel, walk to Queens Park Orchid House
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. Flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 10 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Weekday housekeeping

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 10 to 25 per person
  • Self-parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

What is the cancellation policy at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Mackay on Gordon?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 2 June 2024 start from AU$154.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Mackay on Gordon?

Yep, Quest Mackay on Gordon has a self car park for AUD 10 per day. Onsite parking is limited.

Are there any beaches close to Quest Mackay on Gordon?

The closest beach to Quest Mackay on Gordon is Lamberts Beach (8.6 km).

Is there a spa on site at Quest Mackay on Gordon?

There's no onsite spa, but this property does offer spa services.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon has an outdoor pool.

What makes Quest Mackay on Gordon a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Quest Mackay on Gordon.

Does Quest Mackay on Gordon serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at Quest Mackay on Gordon?

No, Quest Mackay on Gordon does not offer an airport shuttle service.

Is there a bar or restaurant at Quest Mackay on Gordon?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Quest Mackay on Gordon?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Mackay on Gordon?

No, only service animals are allowed.

Quest Mackay on Gordon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 327 reviews" "
Rating 8 - Good. 76 out of 327 reviews" "
Rating 6 - Okay. 18 out of 327 reviews" "
Rating 4 - Poor. 14 out of 327 reviews" "
Rating 2 - Terrible. 4 out of 327 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and modern facilities. Staff very friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Stayed 2 nights in Feb 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service
No Room Service as mentioned in the description, I only booked here as it said there was room service. Please update descriptions!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are awesome and recent updates to furniture and blinds excellent.
Stayed 17 nights in Jan 2024