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Quest Mackay on Gordon

Property class: 4.5

Photo gallery for Quest Mackay on Gordon

A multi-story hotel with balconies, large windows, and a prominent sign.
A modern kitchen with dark cabinets, a wooden dining table, and a city view through large windows.
A multi-story hotel with balconies, a sign for 'Quest', and a 'Family Dental' clinic at the ground level.
A modern hotel room with a large window, a sofa, a desk, a chair, a small table, and a TV.
A swimming pool with a covered area and a sunset in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$212
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪13 min walk‬
  • Place, Bluewater Lagoon
    ‪15 min walk‬
  • Place, Caneland Central
    ‪15 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a window with curtains.

Studio

9.4 out of 10
Exceptional
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a desk with a chair, a sofa, and a small round ottoman.

One Bedroom Apartment

9.6 out of 10
Exceptional
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

A modern living room with a grey sofa, a round coffee table, and a flat-screen TV.

Two Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Studio Executive

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view.

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for One Bedroom Executive Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Executive Apartment

9.8 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a sofa, dining table, chairs, a TV, and a small table with a plant.

Executive Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Accessible Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Accessible Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Mackay

A luxury stay in Mackay awaits you at Quest Mackay on Gordon. Within just a 15-minute stroll, you'll find Artspace Mackay and Mackay Enertainment and Convention Centre. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find spa services and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class City Centre hotel include Jubilee Park and Ken Burgess Orchid House.

What's nearby

  • Artspace Mackay - 10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Jubilee Park - 13 min walk - 1.2 km
  • Bluewater Lagoon - 15 min walk - 1.3 km
  • Caneland Central - 15 min walk - 1.3 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪The Dispensary - ‬5 min walk
  • ‪Filipino Kuisine - ‬7 min walk
  • ‪Sam's Singapore Restaurant - ‬9 min walk

About this property

Quest Mackay on Gordon

Quest Mackay on Gordon offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 113 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Quest Mackay on Gordon offers 113 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

A modern hotel with a swimming pool, outdoor seating, and a clear blue sky.
Mackay Oceanside Central Hotel
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 774 reviews
The price is AU$135
includes taxes & fees
24 Nov - 25 Nov
Mackay Oceanside Central Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per day)
  • Limited number of on-site self parking spaces per unit

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 AM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

What is the cancellation policy at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Mackay on Gordon?

As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 20 Nov 2026 start from AU$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Mackay on Gordon?

Yep, Quest Mackay on Gordon has a covered self car park for AUD 15 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Quest Mackay on Gordon?

The closest beach to Quest Mackay on Gordon is Lamberts Beach (8.6 km).

Is there a spa on site at Quest Mackay on Gordon?

There's no onsite spa, but this property does offer spa services.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon has an outdoor pool.

Is there a free airport shuttle available at Quest Mackay on Gordon?

No, Quest Mackay on Gordon does not offer an airport shuttle service.

What time are check-in & check-out at Quest Mackay on Gordon?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Mackay on Gordon?

No, only service animals are allowed.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 498 reviews
Rating 8 - Good. 113 out of 498 reviews
Rating 6 - Okay. 23 out of 498 reviews
Rating 4 - Poor. 15 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great amenities and very convenient all around.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good apart from the shower which was impossible to avoid flooding the floor of the bathroom. The staff were helpful and it was a great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quest is close to where we need to be. My wife and I stay here often and have always found the place to be clean, quiet and well appointed. Car park is a bit squishy.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms. Building and rooms have a bit of a smell but you get used to it quickly. Good location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, couldn't fault anything
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were vey clean and spacious in a very convenient location with underground parking. The spots were very small to park in. The staff were very helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very quiet and clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So neat, tidy and clean. Always a pleasure staying here. Very convenient in a safe area.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room is good, staff were really friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well positioned
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don’t review a lot of places we stay in unless they are something special . This hotel is a special place and an amazing building and hotel . Like a self contained mini city . We had a large one beddy apartment and it would have to be the best laid out space on the market . Everything worked so perfectly and the stay was amazing . The pool complex is a stunner as well. Staff were top itch and really made us feel welcome . Fun stay and would head back there any time . Good work Quest you have nailed this hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for Mackay. Reasonably priced and good facility
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025