All 97 soundproofed rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, 2 bathrooms, and coffee/tea makers. Microwaves and stovetops make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while premium bedding and down comforters invite a good night's rest. Free bottled water, safes, and hair dryers are also available.
This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of self parking.
Sights within a 10-minute walk of this 4.5-star Mackay hotel include Mackay Enertainment and Convention Centre and Bluewater Lagoon.
26 Jul. 2021 by Debbie
Good Morning, Our apologises that we did not meet with Quest standards during your stay with us- we do hope to see you return though in the future- Kind regards Debbie
21 Jul. 2021 by Debbie
Good Morning, We are sorry that we did not reach our Quest standards as per your stay with us, if you would like to discuss further please do not hesitate to contact us- kind regards Debbie
20 Jul. 2021 by Debbie
Good Morning, Thank you for your recent review of your stay with us, we do hope to see you return in the near future- Kind regards Debbie
13 Jun. 2021 by Debbie
Thank you for your recent review of your stay with us, we do hope to see you return in the near future- Kind regards Debbie
6 Jun. 2021 by Debbie
Thank you for your review of your recent stay with us, we do hope to see you return in the near future - Kind regards Debbie
5 Apr. 2021 by Debbie
Thank you so much for your recent review of your stay with us and we do hope to see you return in the near future - Kind regards Debbie
1 Feb. 2021 by Quest Team
Thank you for your feedback, noted your concerns and addressed accordingly
10 Oct. 2020 by Quest Reception
Dear guest, thank you for your response. As we are fully self contained apartments we do not offer room service. We apologise about the wifi whilst you were with us. Thank you for your feedback and thank you for choosing to stay at Quest whilst you visited Mackay.
27 Sep. 2020 by Debbie
Dear guest, Our apologises regarding the Roof Top not being open for the full length of your stay, it is normally opened in the morning and then closed at the end of the reception shift, however if you had of asked at reception it would have been left open for you. The bedding is a king bed that can be split to 2 single beds all of our bedding is this configuration -Kind regards the Quest Team
9 Aug. 2020 by Debbie
Thank you for your review of your recent stay with us, we hope to welcome you back to Quest in the near future - Kind regards Debbie and the Quest Team
There's a restaurant on site. Public spaces have free WiFi. Quest Mackay offers its guests an outdoor pool and a fitness center. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quest Mackay. For a fee, parking is available. This 4.5-star Mackay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Quest Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Quest Mackay has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
The front desk is open during the following times:
Reception hours are 8 AM to 10 PM on weekends.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.