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4.2 out of 5

"We were only over night so hard to rate but comfortable for what we needed. " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

At Windmill Motel and Events Centre you'll be within a 20-minute stroll of Mount Pleasant Shopping Centre and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Enjoy the lazy river, outdoor tennis court, and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Mount Pleasant motel, you'll be 3.9 km (2.4 mi) from Caneland Central and 4.9 km (3 mi) from Mackay Base Hospital.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117* Per night/room 14 Aug. - 15 Aug.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Windmill Motel and Events Centre ratings based on 427 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windmill Motel and Events Centre

Everyone (210) Couples (76) Business (3) Family (131)
3 out of 5
We were only over night so hard to rate but comfortable for what we needed.

Posted by on 1 Aug. 2022

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4 out of 5
Easy access and we’ll catered bathroom, very thankful traveller! Room had a broken lounge and unable to use

Posted by on 25 Jul. 2022

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5 out of 5
Friendly staff and large comfortable rooms

Posted by on 21 Jul. 2022

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5 out of 5
Terrific staff, lovely food

Posted by on 9 Jul. 2022

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3 out of 5
Bathroom was filthy with grime in the spa and body hair left everywhere. The bed was way too soft and felt like u were sinking into a hole.

Posted by , from Mount Louisa on 25 Jun. 2022

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1 out of 5
The room was dirty, tired and old. No maintenance had been done for awhile. 6 lights in the room 3 did not work. (Not hard to change a light bulb). The fan and aircon were very dated, think it was the same small tv I had back in early 2000. Toilet was continuously dripping. Had to sleep with bathroom door closed. The bed was uncomfortable and on wheels so rolled around the room. Outside the room was a grave yard for bugs. Had cockroaches and spiders in the room. Would not stay here again. Room i was put in was nothing like the picture. Money needs to be spent updating this property.

Posted by on 19 May 2022

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4 out of 5
Great place. Would definitely stay here again

Posted by on 7 May 2022

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3 out of 5
.

Posted by on 7 May 2022

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4 out of 5
Lovely room but the worst bed I’ve slept in. We travel frequently and this would be in the top 3 worst beds we’ve slept on. It would be more comfortable sleeping on the floor. The room was huge and well kept. It’s just the most important thing you need in a stay in a motel is a good sleep and a shower. We didn’t get the good rest we were looking for.

Posted by on 5 May 2022

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4 out of 5
Easy parking and accommodate for trailers

Posted by on 4 May 2022

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About the Windmill Motel and Events Centre

Location 5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 4740

Property Features

Windmill Motel and Events Centre offers its guests an outdoor pool, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this motel measures 0 square feet (0 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Windmill Motel and Events Centre. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Train station: Mackay Station (8.7 km / 5.4 mi)

Room Amenities

Windmill Motel and Events Centre offers 41 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Windmill Motel and Events Centre has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 25.00 per person (approximately)
  • Late check-out fee: AUD 20.00
  • Crib (infant bed) fee: AUD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Reception
  • Windmill Motel & Reception Centre
  • Windmill Motel & Reception Centre Mackay
  • Windmill Reception Centre
  • Windmill Reception Centre Mackay
  • Windmill Motel Reception Centre Glenella
  • The Windmill Motel Events Centre
  • Windmill Reception Centre Glenella
  • Windmill Motel Events Centre Glenella
  • Windmill Motel Events Centre
  • Windmill Events Centre Glenella
  • Windmill Events Centre
  • Windmill Motel Reception Centre
  • Windmill Motel Events Centre Mount Pleasant
  • Windmill Events Centre Mount Pleasant
  • Windmill Events Mount Pleasant
  • Windmill Motel and Events Centre Motel
  • Windmill Motel and Events Centre Mount Pleasant
  • Windmill Motel and Events Centre Motel Mount Pleasant

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.