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4.2 out of 5

"The surrounding gardens and ponds " More

By a verified traveller on Sat 15 Jan 2022

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Hotel Description

At Windmill Motel and Events Centre you'll be within a 20-minute stroll of Mount Pleasant Shopping Centre and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy TVs with cable channels, and all 41 rooms feature free WiFi, coffee/tea makers, and free bottled water. Room service, safes, and hair dryers are also available.

Enjoy the lazy river, outdoor tennis court, and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Mount Pleasant motel, you'll be 3.7 km (2.3 mi) from Jubilee Park and 3.8 km (2.4 mi) from Artspace Mackay.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 25 Jan. - 26 Jan.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Windmill Motel and Events Centre ratings based on 412 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windmill Motel and Events Centre

Everyone (207) Couples (72) Business (3) Family (127)
5 out of 5
The surrounding gardens and ponds

Posted by on 15 Jan. 2022

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5 out of 5
Great Simple

Posted by on 5 Jan. 2022

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3 out of 5
Only slept there out for work late nights

Posted by on 11 Nov. 2021

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5 out of 5
Clean and tidy and good size rooms

Posted by on 2 Nov. 2021

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4 out of 5
Had a good stay. Like last time.

Posted by on 7 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Charly & Colin

Thankyou for your kind words see you next time

4 out of 5
Great location if travelling through for overnight stay.

Posted by on 3 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Charly & Colin

Thankyou see you next time your through

2 out of 5
The Staff were terrible, there was a wedding on and they didn’t care about us at all. The restaurant was closed for breakfast and they didn’t bother to tell us on check in, and the cleaners knocked on our door at 8:30am to ask us if we were checking out, SO RUDE. The floor in the room was not mopped and our feet were dirty walking around, Don’t think I will stay again.

Posted by on 10 Sep. 2021

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5 out of 5
close to Mt Pleasant shopping centre and only 10 minutes to goose ponds and school where we dropped kids every day. It's a bit hard to get to from the North with the road works happening on the Bruce Highway but not too far out of our way.

Posted by on 29 Aug. 2021

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4 out of 5

Posted by on 30 Jul. 2021

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4 out of 5
The property was really quiet yet very conveniently close to a busy highway and Service Station.

Posted by on 22 Jul. 2021

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Comment from Hotel Management

7 Aug. 2021 by Charly & Colin

Thanks for the review! We hope to see you again the next time you are in Mackay.

About the Windmill Motel and Events Centre

Location 5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 4740

Property Features

Windmill Motel and Events Centre offers its guests an outdoor pool, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this motel measures 0 square feet (0 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Windmill Motel and Events Centre. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Train station: Mackay Station (8.7 km / 5.4 mi)

Room Amenities

Windmill Motel and Events Centre offers 41 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Windmill Motel and Events Centre has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 25.00 per person (approximately)
  • Late check-out fee: AUD 20.00
  • Crib (infant bed) fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Reception
  • Windmill Motel & Reception Centre
  • Windmill Motel & Reception Centre Mackay
  • Windmill Reception Centre
  • Windmill Reception Centre Mackay
  • Windmill Motel Reception Centre Glenella
  • The Windmill Motel Events Centre
  • Windmill Reception Centre Glenella
  • Windmill Motel Events Centre Glenella
  • Windmill Motel Events Centre
  • Windmill Events Centre Glenella
  • Windmill Events Centre
  • Windmill Motel Reception Centre
  • Windmill Motel Events Centre Mount Pleasant
  • Windmill Events Centre Mount Pleasant
  • Windmill Events Mount Pleasant
  • Windmill Motel and Events Centre Motel
  • Windmill Motel and Events Centre Mount Pleasant
  • Windmill Motel and Events Centre Motel Mount Pleasant

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.