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4.2 out of 5

"The man whom checked me in didnt tell me any info on the restaurant or when check out was " More

By a verified traveller on Mon 24 May 2021

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Hotel Description

At Windmill Motel and Events Centre you'll be within a 20-minute stroll of Mount Pleasant Shopping Centre and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy TVs with cable channels, and all 41 rooms feature free WiFi, coffee/tea makers, and free bottled water. Room service, safes, and hair dryers are also available.

Enjoy the lazy river, outdoor tennis court, and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Mount Pleasant motel, you'll be 3.7 km (2.3 mi) from Jubilee Park and 3.8 km (2.4 mi) from Artspace Mackay.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 18 Jun. - 19 Jun.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Windmill Motel and Events Centre ratings based on 399 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windmill Motel and Events Centre

Everyone (203) Couples (71) Business (3) Family (123)
3 out of 5
The man whom checked me in didnt tell me any info on the restaurant or when check out was

Posted by on 24 May 2021

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4 out of 5
Nice big king size room. I would have liked a toaster, but everything else was supplied. A nice quiet location, very handy to the Mater Hospital, shopping centre and close to town.

Posted by on 12 May 2021

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3 out of 5

Posted by on 17 Apr. 2021

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5 out of 5
Excellent. Quiet and close to shops

Posted by on 5 Apr. 2021

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Comment from Hotel Management

29 May 2021 by Charly & Colin

Thank you for the great review! We hope to see you again next time you are in Mackay. Kind regards,

3 out of 5

Posted by on 5 Apr. 2021

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3 out of 5
This was just an annoying experience, we just couldn't get comfortable. It felt like everything was just against the grain. Nothing actually wrong with the Hotel or Staff. (The staff were friendly). But the little things. The restaurant was closed for a private function with no food service what so ever (fair enough, what ever... it's hard to get any food service at your hotel anywhere in Mackay). Go out to get food, come back and there was 1 fork, 2 knives and 4 table spoons avail. for a 4 person room. TV reception was "invalid format" on most free to air channels.... I could go on, but I guess it just wasn't my luck this time around.

Posted by on 4 Apr. 2021

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5 out of 5

Posted by on 24 Mar. 2021

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Comment from Hotel Management

4 Apr. 2021 by Charly & Colin

Thanks a lot for the great review the whole team here at the Windmill appreciates it!

4 out of 5
Rooms were spacious and clean. Room had everything you would need for a night. Good location, short drive to shopping centre, take away and tavern

Posted by on 11 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Charly & Colin

Thanks for the review, glad you enjoyed your stay & hope to see you again the next time you are in Mackay. Regards,

5 out of 5
very happy with the windmill motel, rooms are spacious and always clean, well appointed and great staff.

Posted by on 28 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Charly & Colin

Thanks for the great review- we are glad you enjoyed your stay with us & hope to see you again in the future! We hope you had a great Christmas and have a great New Year. Kind regards,

3 out of 5
I didn’t like how there are no doonas on the beds, the blankets are always smelly and unwashed.

Posted by , from Emerald on 25 Oct. 2020

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Comment from Hotel Management

17 Nov. 2020 by Charly & Colin

Hi Emma, Thanks for the review - we appreciate the feedback. You'll be pleased to know that we have changed the former process and all beds are now made with a dedicated doona. Thanks for the feedback! Regards,

About the Windmill Motel and Events Centre

Location 5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 4740

Property Features

Windmill Motel and Events Centre offers its guests an outdoor pool, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this motel measures 0 square feet (0 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Windmill Motel and Events Centre. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (10.3 km / 6.4 mi)
  • Train station: Mackay Station (8.7 km / 5.4 mi)

Room Amenities

Windmill Motel and Events Centre offers 41 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Windmill Motel and Events Centre has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 25.00 per person (approximately)
  • Early check-in fee: AUD 20.00 (subject to availability)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Reception
  • Windmill Motel & Reception Centre
  • Windmill Motel & Reception Centre Mackay
  • Windmill Reception Centre
  • Windmill Reception Centre Mackay
  • Windmill Motel Reception Centre Glenella
  • The Windmill Motel Events Centre
  • Windmill Reception Centre Glenella
  • Windmill Motel Events Centre Glenella
  • Windmill Motel Events Centre
  • Windmill Events Centre Glenella
  • Windmill Events Centre
  • Windmill Motel Reception Centre
  • Windmill Motel Events Centre Mount Pleasant
  • Windmill Events Centre Mount Pleasant
  • Windmill Events Mount Pleasant
  • Windmill Motel and Events Centre Motel
  • Windmill Motel and Events Centre Mount Pleasant
  • Windmill Motel and Events Centre Motel Mount Pleasant

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.