4.2 out of 5

"Convenient location for our stay in Mackay. Easy to find, quiet location. Clean and affordable. " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

At Windmill Motel and Events Centre you'll be within a 20-minute stroll of Mount Pleasant Shopping Centre and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy TVs with cable channels, and all 41 rooms feature free WiFi, coffee/tea makers and free bottled water. Additionally, room service, hairdryers and phones are available.

At the motel's own bar/lounge, you can stop for a drink. Enjoy the lazy river, outdoor tennis court and pool loungers. Added amenities include free WiFi in public areas, a conference centre and a coffee shop/café. Each morning cooked-to-order breakfast is served between 6:30 AM and 9 AM.

With a stay at this 4-star Mount Pleasant motel, you'll be 3.7 km (2.3 mi) from Jubilee Park and 3.8 km (2.4 mi) from Artspace Mackay.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$103* Per night/room 23 Aug. - 24 Aug.

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Studio, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Windmill Motel and Events Centre ratings based on 385 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windmill Motel and Events Centre

Everyone (201) Couples (67) Business (3) Family (115)
4 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Bernadette

Thank you for your review.

4 out of 5
Handy to service station and fast food place lots of parking

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Bernadette

Please to hear you enjoyed your stay

3 out of 5
Bed did not have a doona, only a single sheet, in winter. Had to get up and look for a doona in the wardrobe in the middle of the night when i got really cold.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Bernadette

Thank you for your feedback Edy. Our climate usually suits light bedding however we provide blankets in our rooms for your comfort as needed. We will certainly consider your feedback when reviewing our soft furnishings in the future.

4 out of 5
Check in was easy, they left the key in a lock box as they were busy with a function from 6pm - 9pm. Very good, clean room. Only downside was the amount of noise from party people drinking upstairs. We arrived back after the movies at 11.30pm, but could hear them above us until maybe 12.30am. Probably wouldn't stay again.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Bernadette

Thank you for your feedback. We're always happy to respond any issues such as excessive noise as your experience with us is our priority.

2 out of 5
It was close to everything. However on arrival I had to wipe down all the bench tops and all bedside tables, clean the filter on the dryer. The exhaust fan in the bathroom is clogged full of fluff. The blankets in the cupboard appear not to have been washed since the last guests. The beds are way overdue for replacement as they are worn out. The sofa was dirty, floors were dirty. Overall I was extremely disappointed, the photos on the website are obviously at least 10years old and are very miss leading.

Posted by on 8 May 2019

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Comment from Hotel Management

14 May 2019 by Bernadette

Thank you for your feedback and we will certainly investigate your concerns.

3 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Bernadette

Thank you for staying a the Windmill Motel & Events Centre

4 out of 5
Had some noisy people in room above ours on our first night. Once the staff were made aware of this the issue was dealt with promptly. The rest of our stay was nice & quiet and the staff were very helpful & friendly. Good location to be just out of town but also close enough also for access.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Bernadette

Thank you for staying a the Windmill Motel & Events Centre

5 out of 5
Clean rooms , Comfortable beds, good air condition in room. Staff friendly. Also enjoyed a good breakfast in the restaurant. No problems, we have stayed here before and would have no hesitation in going back again.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

18 Apr. 2019 by Sharon Strathern

Thank you for your 5/5 review, nothing pleases us more than ticking all the boxes for our guests as it assures us the product and service we offer is meeting our guests expectations. We look forward to welcoming you back in the future.

5 out of 5
Great staff, great experience thanks wotif and windmill

Posted by on 30 Jan. 2019

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4 out of 5

Posted by on 26 Jan. 2019

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About the Windmill Motel and Events Centre

Location 5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 4740

Property Features

Windmill Motel and Events Centre offers its guests an outdoor pool, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this motel measures 0 square feet (0 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Windmill Motel and Events Centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Mount Pleasant motel.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (9.2 km / 5.7 mi)
  • Train station: Mackay Station (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Windmill Motel and Events Centre offers 41 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9 AM.

Windmill Motel and Events Centre has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 6:30 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Debit cards not accepted
  • No lifts
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 25.00 per person (approximately)
  • Early check-in fee: AUD 20.00 (subject to availability)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Reception
  • Windmill Motel & Reception Centre
  • Windmill Motel & Reception Centre Mackay
  • Windmill Reception Centre
  • Windmill Reception Centre Mackay
  • Windmill Motel Reception Centre Glenella
  • The Windmill Motel Events Centre
  • Windmill Reception Centre Glenella
  • Windmill Motel Events Centre Glenella
  • Windmill Motel Events Centre
  • Windmill Events Centre Glenella
  • Windmill Events Centre
  • Windmill Motel Reception Centre
  • Windmill Motel Events Centre Mount Pleasant
  • Windmill Events Centre Mount Pleasant

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.