4.4 out of 5

"Daughter had appt at maternity hospital Too far to drive home so stayed at motel. Stayed in two bedroom unit with grandchildren. Met our needs. Could ... " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

At Alara Motor Inn you'll be 1.7 km (1.1 mi) from Jubilee Park and 1.7 km (1.1 mi) from Mackay Enertainment and Convention Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 41 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and hairdryers. Fridges, microwaves and room service make in-room dining convenient. Irons/ironing boards, desks and free toiletries are also available.

For a drink, you can stop by the hotel's own bar/lounge. Business travellers can take advantage of conference space, a meeting room and a business centre. Added amenities include free WiFi in public areas, a spa tub and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 8 AM.

Places within a 30-minute walk of this 3.5-star West Mackay hotel include Caneland Central and Bluewater Lagoon.

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$81* Per night/room 25 Aug. - 26 Aug.

Double Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Single Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Alara Motor Inn ratings based on 167 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alara Motor Inn

Everyone (109) Couples (31) Family (26)
5 out of 5
A nice quiet place to stay with friendly staff and clean room

Posted by on 13 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Nicky

Awesome! We are so glad you enjoyed your stay

4 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Nicky

Thank you for your review

5 out of 5
We had a lovely older unit which was very clean , overlooking the ocean. Staff were very helpful & friendly. Lovely little seaside setting with walking tracks along the Esplanade.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Nicky

Thank you for taking the time to leave a review but unfortunately, this review is not meant for us as we are not looking over the ocean, I wish we were though. It sounds like a relaxing spot you came across and I'm so glad you enjoyed your stay :)

5 out of 5
Modern rooms, staff really helpful and friendly, good location.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Nicky

Thank you for your kind words, we appreciate your feed back

5 out of 5
The room was clean and tidy. It was in a convenient location to find and the staff were friendly.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Nicky

Thank you for leaving your review for us, it means alot to the whole Alara team

5 out of 5
Clean and comfortable. Staff great and helpful Easy to find

Posted by on 7 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Nicky

Thank you for taking the time to leave a review for us, we appreciate the feed back

5 out of 5
Easy and clear access great reception very accommodating and helpful

Posted by on 7 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Nicky

Thank you for review. We aim to make our guests feel as comfortable as possible.

5 out of 5
Quick check in, room was clean, good hospitality from the from desk and room cleaner

Posted by on 6 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Alara

Thank you for taking the time to write this review. We really appreciate it. We are so glad you enjoyed your stay here at Alara and we hope to see you again :)

4 out of 5
Nice rooms and environment. Helpful and pleasing staff and management. For the price it represents excellent value. Very good did too.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Alara

Thank you kindly for taking the time to write this review. We are so happy you enjoyed your stay.

5 out of 5

Posted by on 21 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Alara

Thank you for your review

Property Features

Alara Motor Inn offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Tour or ticket assistance, a BBQ, and a garden are also featured at the business-friendly Alara Motor Inn. Free self parking is available. This 3.5-star West Mackay hotel is smoke free.

  • 1 floor
  • 41 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY)
  • Train station: Mackay Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Alara Motor Inn offers 41 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This West Mackay hotel provides complimentary wireless Internet access. 32-inch Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 8 AM.

On-site venue – This restaurant specialises in local cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Thursday: 7:00 AM-8:00 PM
  • Friday-Friday: 7:00 AM-7:00 PM
If you are planning to arrive after 8:00 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Reception hours are 8 AM to 7 PM on weekends. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 8:00 PM
  • Friday - Friday: 7:00 AM - 7:00 PM
Guests arriving after 8:00 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alara Motor
  • Alara Motor Inn
  • Alara Motor Inn Mackay
  • Alara Motor Mackay
  • Alara Motor Inn West Mackay
  • Alara Motor West Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.