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4.6 out of 5

"Good value, easy parking " More

By a verified traveller on Wed 16 Jun 2021

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Hotel Description

At Shamrock Gardens Motel you'll be within a 20-minute stroll of Pioneer Valley and Mackay Regional Botanic Gardens. Highlights at this motel include a restaurant, an outdoor swimming pool, and free continental breakfast.

All 28 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. Irons/ironing boards, desks, and free toiletries are also available.

The motel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

With a stay at this 3.5-star West Mackay motel, you'll be 1.9 km (1.2 mi) from Mackay Base Hospital and 2.7 km (1.7 mi) from Harrup Park.

Standard Studio, Non Smoking, Kitchenette (Garden Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$104* Per night/room 8 Aug. - 9 Aug.

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Shamrock Gardens Motel ratings based on 84 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shamrock Gardens Motel

Everyone (40) Couples (31) Family (10)
4 out of 5
Good value, easy parking

Posted by on 16 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Eve P

Thanks for the great review!

5 out of 5
Nice place. Next to thw hotel pub but was quite. Simple breakfast in the fridge

Posted by on 14 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Eve P

Thanks for the great review! So glad you enjoyed your stay!

5 out of 5

Posted by on 20 Feb. 2021

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Comment from Hotel Management

3 Mar. 2021 by Eve P

Thanks for the great review!

5 out of 5
Everything was great and clean. Friendly and helpful staff. Will recommend

Posted by , from Hervey bay qld on 26 Aug. 2020

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Comment from Hotel Management

27 Aug. 2020 by Eve P

Thanks for the fantastic review David! So glad you enjoyed your visit to the Shamrock. We look forward to seeing you again.

5 out of 5
Very welcoming, comfortable and a pleasure to stay

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Eve P

Thanks for the lovely review! So glad you enjoyed your stay at the Shamrock. We look forward to seeing you again.

4 out of 5
Central location, clean & tidy room, washing machine & dryer added bonus. Great food at hotel attached.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Eve P

Thanks for the great review. We look forward to your next visit.

5 out of 5
We like the convenience of not having to drive anywhere for a meal after we have booked in. That means we can walk back to the room after a nice meal and a few drinks and have a restful nights sleep and we love the continental breakfast that they give us.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Eve P

Thanks for the fabulous review. So glad you enjoyed everything the Shamrock has to offer.

4 out of 5
Good facilities, handy location. Hotel attached charge back great

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Eve P

Thanks for taking the time to review us. So glad you enjoyed your stay and the facilities we have to offer at the Shamrock!

5 out of 5
Lovely large room opening onto garden. Breakfast goods of juice, cereal and toast included.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Eve P

Thanks for the fantastic review. So glad you enjoyed your stay at the Shamrock.

5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Eve P

Thanks for the great review!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available. This 3.5-star Mackay motel is smoke free.

  • 28 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star motel have kitchens or kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 9:00 AM.

Shamrock Gardens Motel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

This property's front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Shamrock Gardens Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shamrock Gardens Motel West Mackay
  • Shamrock Gardens Motel
  • Shamrock Gardens West Mackay
  • Shamrock Gardens Motel Motel
  • Shamrock Gardens Motel West Mackay
  • Shamrock Gardens Motel Motel West Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.