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4.6 out of 5

"Very welcoming, comfortable and a pleasure to stay " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

At Shamrock Gardens Motel you'll be within a 20-minute stroll of Pioneer Valley and Mackay Regional Botanic Gardens. Highlights at this motel include a casino, a restaurant, and an outdoor swimming pool.

All 28 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. Irons/ironing boards, desks, and free toiletries are also available.

The motel's own bar/lounge is a nice place to enjoy a drink. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 8:00 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star West Mackay motel, you'll be 1.9 km (1.2 mi) from Mackay Base Hospital and 2.7 km (1.7 mi) from Harrup Park.

Standard Studio, Non Smoking, Kitchenette (Garden Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$109* Per night/room 11 Sep. - 12 Sep.

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Shamrock Gardens Motel ratings based on 84 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shamrock Gardens Motel

Everyone (40) Couples (31) Family (10)
5 out of 5
Very welcoming, comfortable and a pleasure to stay

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Eve P

Thanks for the lovely review! So glad you enjoyed your stay at the Shamrock. We look forward to seeing you again.

4 out of 5
Central location, clean & tidy room, washing machine & dryer added bonus. Great food at hotel attached.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Eve P

Thanks for the great review. We look forward to your next visit.

5 out of 5
We like the convenience of not having to drive anywhere for a meal after we have booked in. That means we can walk back to the room after a nice meal and a few drinks and have a restful nights sleep and we love the continental breakfast that they give us.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Eve P

Thanks for the fabulous review. So glad you enjoyed everything the Shamrock has to offer.

4 out of 5
Good facilities, handy location. Hotel attached charge back great

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Eve P

Thanks for taking the time to review us. So glad you enjoyed your stay and the facilities we have to offer at the Shamrock!

5 out of 5
Lovely large room opening onto garden. Breakfast goods of juice, cereal and toast included.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Eve P

Thanks for the fantastic review. So glad you enjoyed your stay at the Shamrock.

5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Eve P

Thanks for the great review!

4 out of 5
central location suits my needs, great food, laundry facilities in room are great

Posted by on 13 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Eve P

Thanks for the great review! So glad you enjoyed your stay at the Shamrock. We look forward to seeing you again.

5 out of 5
Perfect for what we needed we will stay again when we visit our daughter

Posted by on 25 Oct. 2018

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Comment from Hotel Management

31 Oct. 2018 by Eve P

Thanks for the great review Toni! So glad you enjoyed your stay.

5 out of 5

Great sized self contained unit without road noise

Pros: Good location, close to everything would definitely stay there again if I was to visit MacKay.
Cons: A clothes airer to compliment the washing machine and dryer. Security/Fly screen on sliding door or a ceiling fan for those warm nights.
Great hotel. Staff all friendly and accomodating. Serviced daily which included bread, jams etc, cereal, yogurt and juices every morning for breakfast.

Posted by , from Sunshine Coast on 11 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by Eve P

Thanks for the great review Shell and also your feedback. Security screen doors are being looked at in the new financial year as well as other improvements. Glad to hear you enjoyed your stay and the great facilities on offer at the Shamrock.

5 out of 5
Stayed in Mackay to attend a friends 80th birthday and had this place recommended. The room was spacious and bed comfortable. Very clean. Kitchen facilities very good. Continental breakfast supplied. Nice bathroom.

Posted by , from Central Coast NSW on 8 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by Eve P

Thanks for the great review Donny. Glad to know you enjoyed your stay.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A casino, an outdoor pool, and a terrace are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available. This 3.5-star Mackay motel is smoke free.

  • 28 guestrooms or units
  • Casino
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star motel have kitchens or kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 8:00 AM.

Shamrock Gardens Motel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8 AM - 9 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8 AM - 9 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 20 per person (approximately)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shamrock Gardens Motel West Mackay
  • Shamrock Gardens Motel
  • Shamrock Gardens West Mackay
  • Shamrock Gardens Motel Motel
  • Shamrock Gardens Motel West Mackay
  • Shamrock Gardens Motel Motel West Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.