4.4 out of 5

"There are no Porters to help assist in unloading bags from your car and need to park your car yourself and somehow find yourself back to the hotel - t ... " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Peppers Gallery Hotel. Within a 5-minute stroll you'll find Lake Burley Griffin and Australian National University within a 15-minute walk. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LED TVs.

You can enjoy MP3 docks, digital TV, and coffee/tea makers, featured in all 89 rooms. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Free newspapers, safes, and hairdryers are also available.

The restaurant, Bicicletta Restaurant, serves Italian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and a fitness centre. Continental breakfast is available. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4.5-star Canberra City Centre hotel include National Museum of Australia and National Convention Centre.

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$138 per night

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Peppers Gallery Hotel ratings based on 1,016 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Gallery Hotel

Everyone (535) Couples (408) Business (14) Students (2) Family (51) Other (2)
5 out of 5
we travel to Canberra a lot and think we have finally found somewhere we are happy to use as our Canberra base. The rooms are older and no view but they are spacious and well appointed and very quiet. The whole complex has character and is so convenient. Can't say enough about the restaurants and open garden areas to enjoy. We loved it.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Maddy Edwards - Reception

Good evening, Thank you for taking the time to review your stay Peppers Gallery Hotel. We are so pleased to hear you enjoyed your stay so much! I will be passing your comments onto the team as they love to hear when their efforts have been appreciated. Thank you once again, we look forward to welcoming you back to Peppers Gallery one day soon. Kind Regards

5 out of 5
Nice hotel that was close to where I was working at ANU

Posted by on 25 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Jack - Guest Service Agent

Good afternoon Mik, Thank you for choosing to stay with us at Peppers Gallery and taking the time to write a review. It is great to hear that you enjoyed you time here and found our location a positive. We are very conveniently located to many national attractions, shops and restaurants. We look forward to seeing you again soon. Kind regards,

5 out of 5
Great location in heart of New Axton precinct! Awesome value on last minute deal- v comfortable room, excellent AC on hot days, would recommend and stay again.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Stéphanie

Dear Guest, Thank you for providing feedback from your stay here at Peppers Gallery Hotel. It is a great pleasure to read your wonderful feedback to share your recent stay us and thank you for scoring us a 5 out 5! We look forward to welcome you back to Peppers Gallery in the near future so we can offer you a more pleasant experience. Kind Regards,

5 out of 5
good restaurant helpful staff.......................

Posted by on 12 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Jack - Guest Service Agent

Good evening, Thank you for the great review. It is always pleasing to know when our guests leave happy having enjoyed our Italian restaurant Bicicletta and that our staff were helpful. We hope to have the chance to welcome you back to Peppers Gallery soon. Kind regards,

5 out of 5
Wonderful stay for husbands birthday. Upgrade to a suite, late checkout. it’s great to be a Mantra plus member. Love this hotel.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Jack - Guest Service Agent

Good evening Katwoomin, Thank you for choosing to stay with us to celebrate your husbands birthday. So glad to hear that our team were able to make this day more special with an upgrade and late check out. We hope to get the chance to welcome you back soon for another great stay. Kind regards,

5 out of 5
Great location and price. Lovely botique styling Staff were very helpful and friendly

Posted by , from Gold Coast au on 4 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Jack - Guest Service Agent

Good evening Lynne, Thank you very much for the great review, we always appreciate when our guests leave happy with the services we have provided. We hope to welcome you back soon for another lovely stay. Warm regards,

4 out of 5
We had a very enjoyable stay and comfortable hotel.

Posted by on 4 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Jack - Guest Service Agent

Good evening, Thank you for taking the time to review your recent stay with us while in Canberra. It is great knowing that you had an enjoyable stay with us and we look forward to see you again soon. Kind regards,

5 out of 5
Well appointed hotel, friendly and accommodating staff and good location, close to the city centre.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Jack - Guest Service Agent

Good evening, Thank you for taking the time to review your recent stay with us. We very much appreciate the feedback and take pride in knowing that our guests leave happy. We look forward to welcoming you back again soon to Peppers Gallery. Kind regards,

3 out of 5
The hotel has a great ambience but I found the rate was high for the state of facilities plus no breakfast included or room cleaning included. The room is looking a bit tired. Some upgrade of the rooms is overdue. Very convenient spot. Lovely outdoor area at the restaurant.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by Jack - Guest Service Agent

Good evening Annabel, Thank you for taking the time to review your recent stay with us, we very much appreciate the feedback as it allows us to make improvements for a more enjoyable stay. I have passed on your comments about some upgrade ideas to our management team to look into. It is pleasing to know that you enjoyed our restaurant Bicicletta and the outside dining options. We hope to be able to welcome you back again soon. Warm regards,

4 out of 5
Hotel is central to bars and restaurants. Bicicletta is downstairs to the hotel, convenient for breakfast and the outside dining is perfect.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by Jack - Guest Service Agent

Good evening Beverley, Thank you for choosing to stay with Peppers for your time in Canberra and for leaving a review of your stay. It is great knowing that you enjoyed our restaurant Bicicletta and made great use of our prime location in Canberra being very close to many cafes, bars and national attractions. We hope to be able to welcome you back again soon. Kind regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and a garden are also featured at the luxury Peppers Gallery Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Canberra hotel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.1 km / 5 mi)
  • Train station: Kingston Canberra Station (6.9 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Peppers Gallery Hotel offers 89 forms of air-conditioned accommodation with MP3 docking stations and minibars. LED televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board.

  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy continental breakfast for a fee.

Bicicletta Restaurant – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 20 for adults and AUD 20 for children (approximately)
  • Self-parking fee: AUD 15.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Gallery Hotel Canberra
  • Peppers Gallery Hotel
  • Peppers Gallery Canberra
  • Peppers Gallery
  • Hotel Diamant Boutique
  • Diamant Hotel Canberra - By 8 Canberra
  • Diamant Boutique Canberra

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.