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4.1 out of 5

"Happy to go back and spend a relaxing staycation. The place is clean, neat and cozy. Staff are helpful. " More

By a verified traveller on Wed 07 Oct 2020

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Peppers Gallery Hotel. Within just a 15-minute stroll, you'll find popular places like Commonwealth Park and Australian National University. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

TVs with digital channels are featured in all 89 rooms, and you can enjoy coffee/tea makers, safes, and hair dryers. Dining in is an option with room service, and minibars provide refreshments. Pillowtop beds and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and slippers. Phones, irons/ironing boards, and desks are also available.

The restaurant, Bicicletta Restaurant, serves Italian cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas and a fitness center. Continental breakfast is available. There's also the convenience of self parking.

Within a 20-minute walk of this 4.5-star Canberra City Centre hotel, attractions include National Convention Centre and National Museum of Australia.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130* Per night/room 28 Jan. - 29 Jan.

Room (Hotel)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Room (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Peppers Gallery Hotel ratings based on 411 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Gallery Hotel

Everyone (288) Couples (68) Business (14) Students (2) Family (28) Other (2)
5 out of 5
Happy to go back and spend a relaxing staycation. The place is clean, neat and cozy. Staff are helpful.

Posted by , from Canberra on 7 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Jack - Front Office Supervisor

Dear Juni, Thanks for the great 5 out of 5 review! We are glad to know you enjoyed your stay and can't wait to welcome you back soon. Kind regards,

4 out of 5

Posted by on 27 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Jack - Front Office Supervisor

Good afternoon, Thank you for leaving a review of your recent stay with us. We look forward to having the chance to welcome you back soon. Kind regards,

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Cindy - Guest Service Agent

Thank you for taking the time to leave a review. We are glad to hear you have enjoyed your stay with us here at Peppers.We hope to see you again soon for your next stay in Canberra. Kind regards, Cindy Peppers Gallery Hotel

4 out of 5
Lovely modern rooms, great facilities within walking distance.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by Peppers Gallery Hotel

Thank you for taking the time to leave a review of your recent stay at Peppers Gallery. We appreciate your positive feedback. We do hope to see you again during your next stay in Canberra. Kind Regards

5 out of 5
Well positioned, quiet yet linked to so many good eateries.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Jack - Front Office Team Leader

Good afternoon, Thank you for leaving a great review of your recent stay with us. It is wonderful knowing that there was so many positives to your stay and we look forward to welcoming you back soon. Kind regards,

4 out of 5
Quiet location and friendly staff. Easy to get to.

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jack - Front Office Team Leader

Good afternoon, Thank you for providing a great review of your recent stay with us. It is pleasing to know you enjoyed our friendly staff and great location. We look forward to welcoming you back soon. Kind regards,

4 out of 5

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jack - Front Office Team Leader

Good afternoon, Thank you for providing a great review of your recent stay with us. We look forward to welcoming you back soon. Kind regards,

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jack - Front Office Team Leader

Good afternoon, Thank you for providing a great review of your recent stay with us. We look forward to welcoming you back soon. Kind regards,

3 out of 5
The smell of the room wasn't that nice The meal in the restaurant was amazing. Free car parking nearby was also handy.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jack - Front Office Team Leader

Good evening, Thank you for the taking the time to review your recent stay with us at Peppers Gallery. We very much appreciate the feedback and look forward to seeing you again soon for a five out of five stay. Kind regards,

5 out of 5
friendly staff, lovely, clean room with big bath and rainfall shower head. Quiet area of the city. Onsite restaurants are fantastic. Very big bed

Posted by on 8 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jack - Front Office Team Leader

Good evening, Thank you for the wonderful five out of five review! We very much appreciate the kind feedback and look forward to seeing you again soon. Kind regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and a garden are also featured at the luxury Peppers Gallery Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Canberra hotel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.7 km / 5.4 mi)
  • Train station: Kingston Canberra Station (6.6 km / 4.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Peppers Gallery Hotel offers 89 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy continental breakfast for a fee.

Bicicletta Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 20 for adults and AUD 20 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Nearby parking fee: AUD 15.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Diamant Hotel
  • Diamant Canberra
  • Diamant Hotel
  • Diamant Hotel Canberra
  • Hotel Diamant Canberra
  • Diamant Boutique Canberra
  • Diamant Hotel Canberra - By 8 Canberra
  • Peppers Gallery Hotel Canberra
  • Peppers Gallery Hotel
  • Peppers Gallery Canberra
  • Peppers Gallery
  • Peppers Gallery Hotel Hotel
  • Peppers Gallery Hotel Canberra
  • Peppers Gallery Hotel Hotel Canberra

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.