6/10 Okay
David
Travelled with partner
11 Oct 2025
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is well positioned and the access to cinema and restaurants is wonderful.
In room dining meals were delivered on time, hot and tasty.
Breakfast selection is extensive and worth at least one meal or taking out the breakfast option.
This unfortunately is where the positives start to fall off:
The ‘Creative Sun’ room was spacious but the furniture coverings were of a material that can’t be easily cleaned on a regularly basis. These points showed on the upholstery and the cushions/soft appointments were stained. The hotels efforts to provide a retro industrial chic feel were detracted by the level of cleanliness.
On a positive the bed was comfortable and the sheets clean. However the acrylic bed blanket is old and covered in pilling.
Carpet was dated and there was stained with lint and dirt on the floor.
The dust on top and of the cupboards was thick and came off when opening the door to the fridge nook.
The bathroom is wonderful and the towels clean, large and soft.
The heating thermostat errored frequently. The lighting was dim and temperature setting could not be seen. A torch was used.
There are a number of residents who own dogs, which made elevator rides interesting.
Immediately outside side the hotel on the stones there were multiple dog droppings. Should be picked up not welcoming
David
Stayed 2 nights in Oct 2025