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4.5 out of 5

"If I could rate 110 out of 10 I would. Andrea and staff were so accommodating and professional throughout our entire stay. We held a meeting in the be ... " More

By a verified traveller on Sun 29 May 2022

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Hotel Description

At Kennigo Hotel Brisbane you'll be within a 20-minute stroll of popular places like Howard Smith Wharves and Eagle Street Pier. Highlights at this hotel include a restaurant and in-room LCD TVs.

At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4-star Spring Hill hotel, attractions include Queen Street Mall and Roma Street Parkland.

Kennigo Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154* Per night/room 27 Jun. - 28 Jun.

Kennigo Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kennigo Terrace King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kennigo Vista Terrace Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Kennigo Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Kennigo Vista Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Kennigo Hotel Brisbane ratings based on 275 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kennigo Hotel Brisbane

Everyone (195) Couples (44) Business (5) Family (16) Other (1)
5 out of 5
.

Posted by on 2 Jun. 2022

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5 out of 5
If I could rate 110 out of 10 I would. Andrea and staff were so accommodating and professional throughout our entire stay. We held a meeting in the beautiful meeting room and everything was just perfect. Thank you to all staff involved in our stay, our meeting and for making it totally painless.

Posted by on 29 May 2022

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5 out of 5
Friendly check in and staff informative about surrounding area. Comfortable bed, quiet stay.

Posted by on 21 May 2022

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4 out of 5
Lovely staff, clean and stylish hotel.

Posted by on 18 May 2022

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5 out of 5
Loved that they had a cafe with a chef for breakfast. Particularly with the bad weather. Reception was delightful.

Posted by on 17 May 2022

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4 out of 5
for what I needed it was perfect. I wish that the reception staff was a bit more welcoming. The lady we checked out with though was SO sweet. I would stay again - beds comfy - room clean and was VERY quiet.

Posted by on 8 May 2022

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3 out of 5
Kennigo Hotel location is great. Room didn't quite suit my needs, I needed a desk or somewhere convenient to set up a laptop, some to sit my suitcase other than the floor and a little extra shelf space in the bathroom would've been appreciated. Stayed for 8 days, sheets not changed and towels only once. Thankfully toilet paper was topped up but no additional soap, shampoo or conditioner was provided. Perhaps I should've asked. Overall however, I was okay & I would consider staying again but next time I'll express my needs a little more to ensure a potentially better experience.

Posted by on 1 May 2022

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1 out of 5
I’mm for work for 2 days. From the moment we checked in the staff just had a ‘whatever attitude’ which is very sad. The worst must have been the male cafe worker (also part of the hotel staff) who was so rude and grumpy (when not ignoring you) that I question why work in hospitality? Completely put a downer on the stay. At least it was just work, however it’s nice to find staff and location that makes it more positive. Room smelt of air freshener to cover smoke smell, amenities are small and tired. Last stay here.

Posted by on 7 Apr. 2022

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5 out of 5
Great location for a short one-night stay. Staff were very accommodating with our requests. The space was nice and clean with great amenities.

Posted by on 4 Apr. 2022

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4 out of 5
Friendly reception staff

Posted by on 4 Apr. 2022

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Kennigo Hotel Brisbane. Parking is available for a fee. This 4-star Brisbane hotel is smoke free.

  • 107 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Fortitude Valley Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Kennigo Hotel Brisbane offers 107 air-conditioned accommodations with iPod docking stations and minibars. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • IPod dock
  • In-room dining
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Kennigo Hotel Brisbane has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 26 for adults, AUD 12 and AUD 26 for children (approximately)
  • Covered self parking fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.18 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Richmont Hotel Spring Hill
  • Mantra Richmont Spring Hill
  • Mantra Richmont
  • Mantra Richmont Hotel
  • Kennigo Hotel Brisbane Hotel
  • Kennigo Hotel Brisbane Spring Hill
  • Kennigo Hotel Brisbane Hotel Spring Hill

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.