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3.9 out of 5

"Our room had a fantastic view! We also enjoyed the lovely pool to relax around! " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Whitsunday Terraces Hotel Airlie Beach places you in the center of Airlie Beach, within just a 15-minute stroll of Airlie Beach Lagoon and Boathaven Beach. Highlights at this resort include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

Balconies or patios, sitting areas, and TVs are featured in all 45 individually decorated rooms. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Additionally, coffee/tea makers, ceiling fans, and hair dryers are available. Housekeeping is available on request.

The diner, Anchor Bar, is open for lunch and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the spa tub and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Airlie Beach resort include Airlie Beach Market and Port of Airlie.

Studio, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Whitsunday Terraces Hotel Airlie Beach ratings based on 333 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Whitsunday Terraces Hotel Airlie Beach

Everyone (166) Couples (120) Students (1) Family (47)
1 out of 5

Posted by on 17 Jun. 2020

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5 out of 5
Our room had a fantastic view! We also enjoyed the lovely pool to relax around!

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Whitsunday terraces Resort

Thank-you for your feedback - so glad to hear you enjoyed your stay and hope to see you again when next you visit Airlie Beach. Michele and Danny

4 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Whitsunday Terraces

Thanks for your feedback. Michele and Danny

4 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Whitsunday Terraces

Hi Thank you for your feedback - hope to see you again when next you visit Airlie Beach. Michele and Danny

1 out of 5
our room was disgusting but after talking to the new owners they got cleaners in to clean our room to the standard it should of been the owners were absolouty lovley

Posted by on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Whitsunday Terraces

Hi Apologies the room was not up to standard on your arrival but thank-you for the opportunity to fix the problem. We hope you enjoyed your visit to Airlie Beach and that we see you again. Michele and Danny

3 out of 5
The view of the water from the rooms is unbeatable. The managers of the property are lovely people who have just taken over and are doing a great job. I was under the impression when I booked that the rooms would have wifi, however, it’s only available at the pool area/reception. The pool/bar/restaurant area has an amazing view, but if you’re looking for a quiet and big pool area to relax, this has more of a social vibe, not really the place to lay out with a book. The rooms are split across many buildings that are all located on quite a steep hill, so be prepared for a lot of walking, although the centre of Airlie is just at the bottom of the hill (roughly 2 min walk).

Posted by on 4 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Whitsunday Terraces

Hi Thank-you for the feedback. We hope you enjoyed your holiday and hope to see you again when next you choose to stay at Airlie Beach. Michele and Danny

5 out of 5
Great view, great spot and love the anchor bar. Good size balcony.

Posted by on 1 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Whitsunday Terraces

Hi Great to hear you enjoyed your stay. Thanks for the feedback. Michele and Danny

1 out of 5
The view was from the front door was beautiful. From there it was all down hill hill. The room was dirty and very old. We walked out of the room only after 5mins and asked for our money back. Very disappointed. Would never recommend them to anyone.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Katie

Again our apologies

5 out of 5
The view and location are perfect and have stayed there for years

Posted by on 9 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Katie

Thank you for your kind comments

4 out of 5

Posted by on 5 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Katie

Thanks you

Property Features

Whitsunday Terraces Hotel Airlie Beach offers its guests an outdoor pool and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Whitsunday Terraces Hotel Airlie Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Airlie Beach resort.

  • 45 guestrooms or units
  • 6 levels
  • 6 buildings
  • Built in 1982
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (39 km / 24.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Whitsunday Terraces Hotel Airlie Beach offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Additionally, rooms include complimentary toiletries and ceiling fans. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

  • In-room kitchenette
  • Private balcony or patio
  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Anchor Bar - This poolside diner serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 8 AM - 2 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 8 AM - 2 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26 (roundtrip), (from 4 to 14 years old)
  • Weekly housekeeping provided; additional cleaning fee: AUD 110
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airlie Beach Terraces
  • Terraces Airlie Beach
  • Whitsunday Terraces Airlie Beach
  • Whitsunday Terraces Hotel
  • Whitsunday Terraces Hotel Airlie Beach
  • Whitsunday Terraces
  • Whitsunday Terraces Airlie
  • Whitsunday Terraces Hotel Airlie Beach Resort
  • Whitsunday Terraces Hotel Airlie Beach Airlie Beach
  • Whitsunday Terraces Hotel Airlie Beach Resort Airlie Beach

You should know

  • Whitsunday Terraces Hotel Airlie Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.