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3.9 out of 5

"A standard room should have standard inclusions. There was no remote for the air con/heater. The hot water ran out within 2 minutes, There weren’t en ... " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

Whitsunday Terraces Hotel Airlie Beach places you in the center of Airlie Beach, within just a 15-minute stroll of Airlie Beach Lagoon and Boathaven Beach. Highlights at this resort include 2 outdoor swimming pools, and in-room kitchenettes and balconies.

The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the spa tub and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Airlie Beach resort include Airlie Beach Market and Port of Airlie.

Studio, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Whitsunday Terraces Hotel Airlie Beach ratings based on 347 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Whitsunday Terraces Hotel Airlie Beach

Everyone (166) Couples (126) Students (1) Family (50)
3 out of 5
A standard room should have standard inclusions. There was no remote for the air con/heater. The hot water ran out within 2 minutes, There weren’t enough utensils for 2 people. The bathroom fan didn’t work. Only one face washer for 2 people. We had one towel each for 4 nights. The carpet in the room was sticky to stand on and needed a clean badly. The laundry facilities were appalling. The washing machine didn’t work properly. The clothes came out the same as they went in. The reception wasn’t attended past 6pm. On the upside it has awesome views.

Posted by on 1 Aug. 2022

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4 out of 5
Great location clean and very helpful staff. The room could be amazing just needs modernising and anew tv. But saying that we would stay again

Posted by on 18 Jul. 2022

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4 out of 5
Old but clean, comfortable, spacious and great position. On an extremely steep hill, hence the amazing view. Staff not particularly helpful. Price reflects quality.

Posted by on 17 Jul. 2022

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2 out of 5
Once we were in our room we were reluctant to leave because there was no transport and the property was on a VERY steep hill.

Posted by on 10 Jul. 2022

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5 out of 5
You felt as if you were in paradise all on your own. Couldn't hear anyone else. Big spacious apartment. Perfect for couples and familoes.

Posted by on 25 Jun. 2022

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Comment from Hotel Management

11 Jul. 2022 by Michele

Hi Natalie - Great to hear that you enjoyed your stay with us and look forward to welcoming you back again! Michele and Danny

3 out of 5
Such a good view, friendly staff but unfortunately room needs an update! I couldn’t sleep properly because for the fact that my body started to itch a lot since I lay in their bed , there were some parasites on the sofa and I was disgusted to lie down or sit there I’m not so sure if it was bed bugs They need to change mattresses and sofa that’s for sure

Posted by on 1 May 2022

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5 out of 5
WOW from the moment we walked into the foyer we new this was a unique Motel. Staff at reception were so welcoming assisted us with our luggage , took time to orientate us to our new surroundings.We had a minor leak in our room and without hesitation the owners Michele and Danny upgraded our room to even more spectacular views.They could not have been more accommodating .Staying at Whitsunday Terraces is a must if visiting Airlie Beach. We plan to return soon.Magnificent pools x2 Everything was perfect.The most Gracious Hosts we have had the pleasure to meet. Keith and Michelle Foster

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Terraces

Hi Michelle Thank you for taking the time to give feedback. It was so lovely to meet you both and fantastic to hear you both enjoyed your stay with us. Look forward to welcoming you both back again soon! Take Care Michele and Danny

5 out of 5
Wonderful owners. Great Anchor Bar. Overall fantastic people and service.

Posted by on 14 Apr. 2022

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Comment from Hotel Management

14 Apr. 2022 by Michele

Hi Darren It was great having you stay and see you smiling every day! Thanks for taking the time to review - look forward to seeing you again next time. Take Care Michele and Danny

4 out of 5
Perfect location, older property but good for the price!

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Michele

Hi Gabriel Thanks for taking the time to review. Next time you stay with us be sure to ask for one of our superior rooms which are all recently renovated. Take Care Michele and Danny

4 out of 5
Position and view excellent. Codition of 44a not the best in need of some serious tlv

Posted by on 2 Nov. 2021

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Comment from Hotel Management

10 Nov. 2021 by Terraces

Hi Trixie Thanks for taking the time to leave a review. The new owner of 44a planned on renovating immediately following the purchase of the unit but has been stuck interstate due to Covid...they have now organised to be up here soon and we are excited to see the results. Thanks again for the feedback and great to hear you enjoyed those awesome views. Michele and Danny

Property Features

Whitsunday Terraces Hotel Airlie Beach offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Whitsunday Terraces Hotel Airlie Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Airlie Beach resort.

  • 45 guestrooms or units
  • 6 levels
  • 6 buildings
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Whitsunday Terraces Hotel Airlie Beach offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room kitchenette
  • Private balcony or patio
  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Whitsunday Terraces Hotel Airlie Beach has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 8 AM - 2 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Whitsunday Terraces Hotel Airlie Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 8 AM - 2 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26 (roundtrip), (from 4 to 14 years old)
  • Housekeeping fee: AUD 65 every 6 days
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airlie Beach Terraces
  • Terraces Airlie Beach
  • Whitsunday Terraces Airlie Beach
  • Whitsunday Terraces Hotel
  • Whitsunday Terraces Hotel Airlie Beach
  • Whitsunday Terraces
  • Whitsunday Terraces Airlie
  • Whitsunday Terraces Hotel Airlie Beach Resort
  • Whitsunday Terraces Hotel Airlie Beach Airlie Beach
  • Whitsunday Terraces Hotel Airlie Beach Resort Airlie Beach

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.