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4.2 out of 5

"Beautiful spot, right in centre of town, short walk to shops and restaurants. The drive is quite steep, if you have difficulty walking best to drive ... " More

By a verified traveller on Fri 10 Feb 2023

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Hotel Description

A family-friendly stay in the heart of Airlie Beach awaits you at at Water's Edge Resort. Within steps you'll find Great Barrier Reef and Airlie Beach Lagoon within a 10-minute stroll. Highlights at this hotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and Ayurvedic treatments. Enjoy the gym, spa tub, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of free train pick-up service.

Sights within a 15-minute walk of this Airlie Beach hotel include Boathaven Beach and Airlie Beach Market.

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$250* Per night/room 30 Mar. - 31 Mar.

1 Bedroom Apartment with Balcony Jacuzzi and Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom 2 Bathroom Apartment with Balcony and Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom 2 Bathroom Apartment with Balcony Jacuzzi and Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom 2 Bathroom Top Floor Apartment with Balcony and Ocean View

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

2 Bedroom 2 Bathroom High Floor Apartment with Balcony and Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

at Water's Edge Resort ratings based on 424 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for at Water's Edge Resort

Everyone (217) Couples (90) Family (110)
5 out of 5
Location

Posted by on 26 Feb. 2023

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Comment from Hotel Management

28 Feb. 2023 by Michelle- Reception

Thank you for the great review, we are glad you enjoyed your stay.

3 out of 5
Beautiful spot, right in centre of town, short walk to shops and restaurants. The drive is quite steep, if you have difficulty walking best to drive.

Posted by on 10 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Michelle- Reception

Thank you for the pleasant review

4 out of 5
friendly staff

Posted by on 8 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Michelle- Reception

Thankyou for the pleasant review

3 out of 5
The staff that we interacted with at the property were very nice, and the location really can not be beat for the price. However, when we got to our room there was a shaving razor in the bathroom from the previous guests, which made us question the cleanliness of the place. We were also surprised by how limited the bedding was, the beds only had a top sheet on them and only one extra blanket was provided in a closet. The pool area of the hotel is really nice, and we enjoyed our time there.

Posted by on 6 Jan. 2023

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Comment from Hotel Management

8 Jan. 2023 by Michelle- Reception

Thank you for your feedback. We will take onboard your concerns about the bedding.We are sorry that the razor was somehow missed by the cleaning team, I will bring this to their attention.We hope to see you at Waters Edge Resort in future.RegardsWaters Edge Resort

5 out of 5
Great views and amenities

Posted by on 18 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by Michelle- Reception

Thankyou for your lovely review

3 out of 5
Lovely staff all round. Great location. Just outdated and lounge didn’t look/feel clean. Would be amazing if updated a bit.

Posted by on 13 Dec. 2022

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Comment from Hotel Management

14 Dec. 2022 by Michelle- Reception

Thank you for your feedback and review.

2 out of 5

Posted by on 30 Nov. 2022

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5 out of 5
Great location and staff, apartment spacious and clean, could do with an update but still highly recommended.

Posted by on 14 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Michelle- Reception

Thank you for your lovely review.We hope to see you back again soon.

5 out of 5
Check in was seamless, views were amazing, there maybe some little things about the apartment that could be updated, but nothing could spoil the experience.

Posted by on 10 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Jeff Aquilina - Managing Director

Dear Glenda,Thank you for your marvellous feedback, the team and I are thrilled you had a lovely time. Hope you can visit us again soon.

5 out of 5
Love the pool and views

Posted by on 2 Oct. 2022

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Comment from Hotel Management

2 Oct. 2022 by Emma

Hi Steven we are delighted you enjoyed your stay. Thank you for the positive review.

Property Features

At Water's Edge Resort offers its guests 3 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly at Water's Edge Resort. The hotel can provide concierge services, limo/town car service, and wedding services. Free self parking is available. The property offers extended parking privileges. This 4-star Airlie Beach hotel is smoke free.

  • 47 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2000
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free train station pick-up; airport shuttle, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

At Water's Edge Resort offers 47 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with digital channels and DVD players. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

At Water's Edge Resort offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 20.00 (one way), (from 1 to 12 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Water's Edge Airlie Beach
  • Water's Edge Resort Airlie Beach
  • Waters Edge Airlie Beach
  • at Water's Edge Resort Hotel
  • Waters Edge Hotel Whitsundays
  • Waters Edge Hotel Airlie Beach
  • at Water's Edge Resort Airlie Beach
  • at Water's Edge Resort Hotel Airlie Beach
  • At Water's Edge Resort Airlie Beach/whitsunday Islands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.