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4.2 out of 5

"The view and close proximity to Airlie " More

By a verified traveller on Mon 21 Jun 2021

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Hotel Description

A luxury stay in the heart of Airlie Beach awaits you at at Water's Edge Resort. Within just a 10-minute stroll, you'll find Airlie Beach Lagoon and Boathaven Beach. Highlights at this family-friendly hotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

Flat-screen TVs with digital channels are featured in all 47 soundproofed rooms, and you can enjoy free WiFi, furnished balconies or patios, and iPod docks. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Additionally, living rooms, dining areas, and DVD players are available. Weekly housekeeping is available.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and Ayurvedic treatments. The hotel's restaurant is a nice spot to grab a bite. Enjoy the fitness center, spa tub, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of free train pick-up service.

Sights within a 15-minute walk of this Airlie Beach hotel include Airlie Beach Market and Port of Airlie.

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$205* Per night/room 3 Aug. - 4 Aug.

1 Bedroom Jacuzzi Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom 2 Bathroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Jacuzzi Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom 2 Bathroom Ocean View Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

2 Bedroom High Floor Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

at Water's Edge Resort ratings based on 399 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for at Water's Edge Resort

Everyone (209) Couples (87) Family (100)
4 out of 5
The view and close proximity to Airlie

Posted by on 21 Jun. 2021

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3 out of 5
.

Posted by on 10 Jun. 2021

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3 out of 5
How dirty the unit was

Posted by on 28 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Jeff Aquilina - Managing Director

Dear Anonymous, sorry to read you did not enjoy every aspect of your stay, as your review has come Anonymous, we would welcome any contact so we can investigate your feedback. Many thanks in advance.

3 out of 5
Was disappointing Room wasn’t ready at check in had to wait 1.5hrs till was ready then the outside spa in room wasn’t filled and was dirty and there was still food in the fridge from previous guest so over all was very dissatisfied especially when you have to pay a high price you pay to stay there .

Posted by on 26 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Jeff Aquilina - Managing Director

Dear Anonymous, sorry to read you did not enjoy every aspect of your stay, if you would be so kind to reach our to the hotel so we can investigate I would be very grateful as your review came through as "Anonymous" we are unable to determine your stay dates, room number etc. Look forward to hearing from you.

5 out of 5
Great property in a very convenient location. Pool is lovely & room was spacious & clean with very comfortable beds.

Posted by on 22 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Jeff Aquilina - Managing Director

Thank you for your sensational 5 out of 5 review, the team and I are thrilled you enjoyed your stay. Hope you can visit us again.

5 out of 5
Extremely clean, beautiful views and aesthetically pleasing

Posted by on 28 Feb. 2021

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Comment from Hotel Management

23 Mar. 2021 by At Waters Edge Resort Team

Thank you for your feedback.

5 out of 5
Perfect place for a family holiday. It’s on the older side, but the rooms a large, clean and have everything that’s needed for a week or two away from home, plus the views are incredible. It’s only a short walk down to the Main Street and right beside Woolworths, which is great if you have children to cater for.

Posted by , from Yeppoon on 17 Dec. 2020

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Comment from Hotel Management

18 Dec. 2020 by Emma

Thank you for your feedback. We look forward to one day in the future welcoming you back To Waters Edge Resort.

5 out of 5
The apartment was clean and very big we had a low level 2 bedroom and the view was amazing. Pools were great and very close to everything!

Posted by , from Gold Coast on 1 Dec. 2020

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Comment from Hotel Management

5 Dec. 2020 by Emma

Thank you for your feedback. We are thrilled you enjoyed your stay.

5 out of 5
Room was excellent with an awesome view, loved the pool as well

Posted by , from Moranbah on 25 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by Emma

Thank you for your review. We look forward to welcoming you back to Waters Edge Resort in the near future.

1 out of 5

Posted by on 2 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Emma

Thank you for your feedback. If you could provide us with more information on how we could improve that would be greatly appreciated.

Property Features

There's a restaurant on site. Public spaces have free WiFi. At Water's Edge Resort offers its guests 3 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury at Water's Edge Resort. The hotel can provide concierge services, limo/town car service, and wedding services. Self parking is free. The property offers extended parking privileges. This 4.5-star Airlie Beach hotel is smoke free.

  • 47 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2000
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (39 km / 24.2 mi)
  • Property shuttles: Free train station pick-up; airport shuttle, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

At Water's Edge Resort offers 47 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with digital channels and DVD players. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

At Water's Edge Resort has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 20.00 (one way), (from 1 to 12 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Water's Edge Airlie Beach
  • Water's Edge Resort Airlie Beach
  • Waters Edge Airlie Beach
  • at Water's Edge Resort Hotel
  • Waters Edge Hotel Whitsundays
  • Waters Edge Hotel Airlie Beach
  • at Water's Edge Resort Airlie Beach
  • at Water's Edge Resort Hotel Airlie Beach
  • At Water's Edge Resort Airlie Beach/whitsunday Islands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • At Water's Edge Resort offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.