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4.2 out of 5

"Well located, clean, spacious 3 bed. Property is showing its age. " More

By a verified traveller on Sat 01 Jan 2022

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Hotel Description

A luxury stay in the heart of Toowoomba awaits you at Toowoomba Central Plaza Apartment Hotel. Within just a 10-minute stroll, you'll find Empire Theatre and Grand Central Shopping Centre. Highlights at this aparthotel include in-room free WiFi, free Internet, and plasma TVs.

Each apartment is soundproofed and features cable TV, a DVD player, and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. An iron/ironing board, a desk, and a phone are also available. Limited housekeeping is available.

For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the outdoor swimming pool, gym, and spa tub. 431 square feet (40 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star Toowoomba aparthotel include Queens Park and Toowoomba Base Hospital.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130* Per night/room 22 Feb. - 23 Feb.

Penthouse, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Toowoomba Central Plaza Apartment Hotel ratings based on 657 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Toowoomba Central Plaza Apartment Hotel

Everyone (339) Couples (212) Business (4) Family (103)
4 out of 5
Well located, clean, spacious 3 bed. Property is showing its age.

Posted by on 1 Jan. 2022

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5 out of 5
Quick and easy check in with great parking. The room was nice and clean and the bed was comfortable.

Posted by on 22 Dec. 2021

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Comment from Hotel Management

30 Dec. 2021 by Alik

We look forward to welcoming you again

2 out of 5
Air-conditioner didn't work, management finally gave us a heater by very obliging employee. Shower cubicle not cleaned properly, soap scum visible on door sill. No guest information/facilities folder. We were not given an info sheet on arrival so we did know how to contact reception, nor how to log in to wi-fi, nor nearby shops/food outlets. Room was cramped, had to re-arrange furniture to make comfortable living space. Parking arrangement was good, off-street and sheltered, lift access. Location is very good, close to centre of CBD.

Posted by on 8 Nov. 2021

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Comment from Hotel Management

9 Dec. 2021 by Alik

Thank you for your review. I am unclear as how you could have contacted the obliging employee for the heater but did not ask that employee all your other questions etc. Guests are always free to approach our friendly reception staff or to call the after hours number as advertised on the front counter

5 out of 5
Clean private and well appointed hotel room. It was perfect for my weekend break. Signage in lifts and rooms to find facilities in the building could be vastly improved. No room service available which was also a bit disappointing, however plenty of restaurant choice in short walking distance.

Posted by , from Toowoomba City on 31 Oct. 2021

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Comment from Hotel Management

4 Nov. 2021 by Alik

We hope to welcome you again soon

2 out of 5
Old & tired. Dusty. Broken toilet roll, stained toilet, mismatched plates, a single wine glass. Good shower pressure but water EVERYWHERE. Single breakfast chair with wonky seat.

Posted by on 30 Sep. 2021

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Comment from Hotel Management

14 Oct. 2021 by Alik

Thank you

4 out of 5
Fantastic location right in the middle of the city, close to shopping, restaurants and cafes. Well presented if a little lacking in style, a little utilitarian. Staff are pleasant and friendly.

Posted by on 26 Sep. 2021

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Comment from Hotel Management

14 Oct. 2021 by Alik

We hope to welcome you again soon

5 out of 5

Posted by on 21 Sep. 2021

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4 out of 5
Great central position

Posted by on 12 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Alik

We hope to welcome you again soon

4 out of 5
Very smooth check in Lovely room Comfy bed

Posted by on 15 Jul. 2021

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Comment from Hotel Management

16 Aug. 2021 by Alik

We look forward to welcoming you again soon

5 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

16 Aug. 2021 by Alik

We look forward to welcoming you again

About the Toowoomba Central Plaza Apartment Hotel

Location 532-544 Ruthven Street, Toowoomba, QLD 4350

Property Features

Toowoomba Central Plaza Apartment Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this aparthotel measures 431 square feet (40 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the luxury Toowoomba Central Plaza Apartment Hotel. Free self parking is available. This 4.5-star Toowoomba aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 9 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2007
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Toowoomba Central Plaza Apartment Hotel offers 90 accommodations with DVD players and hair dryers. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of normal check-in hours should proceed to the back of the building on Annand Street to access the night phone and safe.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 30 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. <

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartment Toowoomba Central Plaza
  • Toowoomba Central Plaza Apartment Hotel
  • Central Plaza Apartment Hotel
  • Toowoomba Central Plaza
  • Toowoomba Central Plaza
  • Toowoomba Central Plaza Apartment Hotel Toowoomba
  • Toowoomba Central Plaza Apartment Hotel Aparthotel
  • Toowoomba Central Plaza Apartment Hotel Aparthotel Toowoomba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.