3.7 out of 5

"Very inviting, all staff very nice & friendly & I don't think you could go past the meals either. This hotel has something for everyone no matter what ... " More

By a verified traveller on Thu 19 Apr 2018

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Hotel Description

Shamrock Hotel Motel puts you in the heart of Toowoomba, within just a 10-minute stroll of Empire Theatre and Grand Central Shopping Centre. Highlights at this motel include 4 bars/lounges, a restaurant and a nightclub.

You can enjoy TVs with cable channels, and all 30 rooms feature free WiFi, coffee/tea makers and hairdryers. Fridges and irons/ironing boards are also available.

The family restaurant, The Shamrock Hotel, is open for breakfast, lunch and dinner. Other amenities include karaoke and laundry facilities. Cooked-to-order breakfast is available daily between 10:00 AM and 12:30 PM. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Toowoomba motel include Laurel Bank Park and Toowoomba Base Hospital.

Standard Room, Non Smoking (Sandard Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 20 Aug. - 21 Aug.

Twin Room, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Shamrock Hotel Motel ratings based on 150 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shamrock Hotel Motel

Everyone (96) Couples (39) Family (14)
3 out of 5
Room,. bathroom floor was dirty ,parking not very good as we had to park some distance from our room .

Posted by , from Tarro NSW on 31 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Wayno

Thankyou for your review. I am sorry you feel the need to put bad comments when you did not stay here but due to online booking were charged for your accom as a no show.

2 out of 5
there was many drunk people there I would not take a family there

Posted by on 25 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Wayno

There was a football tournament in town so due to heavy online bookings from football teams we try to manage the guests as best we can. Security is on at the Hotel until 4am but yes we would not be a destination for small children.

1 out of 5
I didn’t like the fact that I was charged twice for the room I told them on check in that I had paid for the room on your website and the employee said that that amount would be refunded back to my account Not so!! Now I have paid$220 for a $110 room and am not looking forward to the drama of getting a refund

Posted by on 12 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Wayno

if we know who you are we can certainly do a refund. In some businesses you can train some staff until the cows come home and the cows never come home. So sorry this happened to you .

2 out of 5
OUT DATED BATHROOM , BLIND WAS BROKEN NO OUTSIDE LIGHTING THOUGH OUT THE WHOLE COMPLEX ROOM HAD A REALLY STRONG AIRFRESHNER SMELL TO IT LIKE IT WAS TRYING TO MASK SOMETHING

Posted by on 19 Jun. 2019

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Comment from Hotel Management

10 Jul. 2019 by Wayno

Bathrooms are being renovated 2020. Lights go out after 2am as they do shine through the blinds. If you can tell me what room you were in or told staff they would happily move you and report blind broken to maintainence but thankyou we will check all blinds today

4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

15 Jul. 2019 by Wayno

thankyou for taking the time to do a review

4 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

15 Jul. 2019 by Wayno

thanx

3 out of 5
The rooms were pretty much what you would expect for a very low price - basic, fairly clean but nothing special

Posted by on 5 Apr. 2019

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1 out of 5
Hairs in the sink, pubic hair on the bench, mould in the bathroom, no lights on the porch, Venetian blind is not ideal as people can easily peek through.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Wayno

Sorry you were placed in a room that was not ready for service .If you had let the reception know we would definitely have changed your room immediately. Our cleaners are very good and we have security on site to ensure your peeping toms are kept at bay. There are lights outside the porch area that come on at night do not know why yours were not working and we do not know your room number we cant assist you.

1 out of 5
toilet constantly ran water all night had to wrap hand towel around shower head so that it would keep bath room dry all in all it was not a good stay

Posted by on 21 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Wayno

So sorry to hear your stay was not good. All motels of this size have maintenance issues that are dealt with but unfortunately if you do not let us know we can not assist you. I still can not find the room with the running toilet and the dripping shower.

3 out of 5
This is a very basic accommodation within the confines of an aging pub. It is what you would expect from cheap accommodation, bathroom has taps that don't shut off and drips A LOT (despite a sign saying that there are water restriction and a bath is not allowed). The shower is inside a spar and only comes out of 3 jets on the shower head (on the whole head of @20, you would be better off going outside and using a hose). If you have issues with knees or legs, you will have issues getting out of the spa/shower. Aircon was set at 16oC (thats OK, it was 33oC outside) but the remote did not work, nor did the reading lights on the bed. If you go to the bathroom at night, expect to wake everybody else in the room up because the exhaust fan sounded like a 747 taking off. This was only one room but a quick look around suggested all rooms might have similar issues.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Wayno

Thankyou for letting us know. If we know what room you were in I could get maintenance to attend to the Shower. The Hotel is aged and is priced accordingly @ $80 for 4 people for the night clean sheets tea coffee and air con you did well.Refurb coming July 2019.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 4 bars/lounges. A nightclub, karaoke, and complimentary newspapers in the lobby are also featured at Shamrock Hotel Motel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Toowoomba motel.

  • 30 guestrooms or units
  • 4 bars or lounges
  • Dining venue
  • Nightclub
  • Karaoke
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Shamrock Hotel Motel offers 30 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 10:00 AM to 12:30 PM.

The Shamrock Hotel – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 2 AM.

The front desk at this property is open daily from 7 AM - 2 AM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 15.00 per person (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shamrock Hotel Motel Toowoomba
  • Shamrock Hotel Motel
  • Shamrock Toowoomba
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.