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3.7 out of 5

"The location as it is pretty much in the centre of town and still reasonably priced " More

By a verified traveller on Thu 22 Oct 2020

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Hotel Description

Shamrock Hotel Motel puts you in the heart of Toowoomba, within just a 10-minute stroll of Empire Theatre and Grand Central Shopping Centre. Highlights at this motel include 4 bars/lounges, a restaurant, and a nightclub.

All 30 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Additionally, refrigerators and irons/ironing boards are available.

The family restaurant, The Shamrock Hotel, is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, karaoke, and laundry facilities. Cooked-to-order breakfast is available daily between 10:00 AM and 12:30 PM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3-star Toowoomba motel include Laurel Bank Park and Toowoomba Base Hospital.

Standard Room, Non Smoking (Sandard Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 4 Jun. - 5 Jun.

Twin Room, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Shamrock Hotel Motel ratings based on 152 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shamrock Hotel Motel

Everyone (96) Couples (37) Family (16)
5 out of 5
The location as it is pretty much in the centre of town and still reasonably priced

Posted by , from Brisbane on 22 Oct. 2020

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1 out of 5
Dirty room - even a used nappy under the bed. The manager was rude and swore at us when we asked for a refund.

Posted by , from Toowoomba on 11 Oct. 2020

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4 out of 5

Posted by on 26 Sep. 2020

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Comment from Hotel Management

12 Oct. 2020 by Wayno

Thankyou for your review.

4 out of 5

Posted by on 12 Dec. 2019

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2 out of 5
The room smelt like someone had been smoking in it for the last 10 years, then was attempted to be cleaned using a truckload of disinfectant. Everything in the room was old, rusted and mouldy. I stayed one night then found alternative accommodation.

Posted by on 26 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by wayno

we do have a no smoking policy throughout the hotel unfortunately some people do not adhere to the rules and we can only do our best to remedy . we do try our best to make our Hotel as clean as we can always. You sound like you should not be looking at the below $100 per night tag and pay for better accom.

4 out of 5
It was a comfy bed! Quiet and close to everything.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Wayno

Thank you for your review

5 out of 5
Quick check in & check out. Very clean rooms. Lovely staff.

Posted by on 14 Sep. 2019

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Comment from Hotel Management

26 Oct. 2019 by Wayne

Thank you for your review

1 out of 5
Smoker on chair outside my window Aircon faulty, tv was not tuned in. Service was much to be desired

Posted by , from Ingham on 30 Aug. 2019

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Comment from Hotel Management

26 Oct. 2019 by Wayno

There is no Smoking in the rooms and in Motels one must share the space with others sorry this bothered you. One of our friendly staff would have been happy to come and assist you with the remote on the television and the air con settings if you brought this to our attention .

3 out of 5
Room,. bathroom floor was dirty ,parking not very good as we had to park some distance from our room .

Posted by , from Tarro NSW on 31 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Wayno

Thankyou for your review. I am sorry you feel the need to put bad comments when you did not stay here but due to online booking were charged for your accom as a no show.

2 out of 5
there was many drunk people there I would not take a family there

Posted by on 25 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Wayno

There was a football tournament in town so due to heavy online bookings from football teams we try to manage the guests as best we can. Security is on at the Hotel until 4am but yes we would not be a destination for small children.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A nightclub, karaoke, and complimentary newspapers in the lobby are also featured at Shamrock Hotel Motel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Toowoomba motel.

  • 30 guestrooms or units
  • 4 bars or lounges
  • Dining venue
  • Nightclub
  • Karaoke
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Shamrock Hotel Motel offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 10:00 AM to 12:30 PM.

The Shamrock Hotel - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 2 AM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 2 AM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 15.00 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shamrock Hotel Motel Toowoomba
  • Shamrock Hotel Motel
  • Shamrock Toowoomba
  • Shamrock Hotel Motel Motel
  • Shamrock Hotel Motel Toowoomba
  • Shamrock Hotel Motel Motel Toowoomba
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.