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4.7 out of 5

"Beautiful facility & within walking distance to shopping & restaurants " More

By a verified traveller on Sun 06 Jun 2021

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Hotel Description

At Potters Toowoomba Boutique Hotel you'll be within just a 10-minute stroll of Laurel Bank Park and Grand Central Shopping Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 54 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and room service make in-room dining convenient. Free bottled water, safes, and irons/ironing boards are also available.

The restaurant, Potters Restaurant, is open for breakfast. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.

Sights within a 20-minute walk of this 4-star Toowoomba hotel include Toowoomba Base Hospital and Empire Theatre.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$158* Per night/room 20 Jun. - 21 Jun.

Connecting King Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Potters Toowoomba Boutique Hotel ratings based on 235 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potters Toowoomba Boutique Hotel

Everyone (161) Couples (37) Family (18)
1 out of 5
Wotif changed my date of stay by 3 months then refused to change it. I’m sure potters would be nice however this was such a rip off I booked for September and somehow it was changed to June. You can imagine my surprise. I was never staying in June and now I don’t have a reservation for September which is what I booked for. The people at wotif where so rude and when I explained my surprise they told me i booked it for June and not September. No. I booked for September. Would never recommend this service to anyone. Such a rude disaster. Disappointed is not the word for this service.

Posted by on 14 Jun. 2021

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5 out of 5
Beautiful facility & within walking distance to shopping & restaurants

Posted by on 6 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by The Potters Team

Thank you for your kind words. We appreciate your feedback!

3 out of 5
Dining room closed for renovation during the first days of our stay. No meals available there. We should have been notified of this when we booked.

Posted by on 5 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Sharon Yosh

We do apologise about the Restaurant being closed, we were aiming to get the renovations done on the Sunday and Monday but due to un expected circumstances we ran into our trading days. Sorry for the inconvenience. We hope to see you back soon. regards, Potters Team

5 out of 5

Posted by on 4 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by The Potters Team

Thank You

5 out of 5
Convenient location, great sized clean rooms, friendly staff

Posted by on 30 May 2021

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Comment from Hotel Management

31 May 2021 by The Potters Team

Thank you for taking the time to provide feedback! We appreciate your kind words.

5 out of 5
Lovely rooms and facilities. So handy to everything.

Posted by on 15 May 2021

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Comment from Hotel Management

28 May 2021 by The Potters Team

Thank you for your kind feedback! We look forward to accommodating you again in the future.

5 out of 5
Great place to stay . Room was great & restaurant food was delicious

Posted by on 14 May 2021

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Comment from Hotel Management

28 May 2021 by The Potters Team

Thank you for your feedback! We look forward to accommodating you again in the future.

3 out of 5
no comment

Posted by on 25 Apr. 2021

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Comment from Hotel Management

7 May 2021 by The Potters Team

Thank you for your feedback

4 out of 5
A very attractive hotel - easy walk to city centre, our room although small was nicely furnished and well decorated, comfortable bed, only one minor annoyance - only two coat hangers.... enjoyed a delicious meal in the restaurant - no problem recommending this hotel to any travellers who are looking for a short break.

Posted by on 24 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by The Potters Team

Thank you for taking the time to provide feedback. We look forward to accommodating you again in the future!

5 out of 5
New modern property, secure internal access to rooms

Posted by on 21 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by The Potters Team

Thank you for taking the time to provide feedback

About the Potters Toowoomba Boutique Hotel

Location 258 Margaret Street, Toowoomba, QLD 4350

Renovations + Closures

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Boutique Hotel. Self parking is free. This 4-star Toowoomba hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Potters Toowoomba Boutique Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Potters Restaurant - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM - 5 PM on Saturday and Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per stay.
  • Cribs (infant beds) are available for AUD 15.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.5 and AUD 21.5 per person (approximately)
  • Crib (infant bed) fee: AUD 15.00 per stay
  • Rollaway bed fee: AUD 20 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potters Boutique Hotel
  • Potters Toowoomba Boutique
  • Potters Boutique
  • Potters Toowoomba Boutique
  • Potters Toowoomba Boutique Hotel Hotel
  • Potters Toowoomba Boutique Hotel Toowoomba
  • Potters Toowoomba Boutique Hotel Hotel Toowoomba
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.