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4.7 out of 5

"Great and effective reception both on arrival and departure. " More

By a verified traveller on Sat 01 Jan 2022

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Hotel Description

At Potters Toowoomba Boutique Hotel you'll be within just a 10-minute stroll of Laurel Bank Park and Grand Central Shopping Centre. Highlights at this hotel include in-room free WiFi and Smart TVs.

All 54 soundproofed rooms feature TVs with digital channels, and you can enjoy coffee/tea makers, free newspapers, and free bottled water. Refrigerators, safes, and irons/ironing boards are also available.

This smoke-free hotel offers free WiFi in public areas, a terrace, and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Toowoomba hotel include Empire Theatre and Toowoomba Base Hospital.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$154* Per night/room 3 Feb. - 4 Feb.

Connecting King Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Potters Toowoomba Boutique Hotel ratings based on 253 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potters Toowoomba Boutique Hotel

Everyone (167) Couples (44) Family (21)
5 out of 5
Great and effective reception both on arrival and departure.

Posted by on 1 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by The Potters Team

Thank You! We appreciate your feedback.

5 out of 5
Excellent

Posted by on 31 Dec. 2021

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Comment from Hotel Management

3 Jan. 2022 by The Potters Team

Thank you for choosing Potters. We hope to see you again next time.

5 out of 5
Clean and new

Posted by on 18 Dec. 2021

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Comment from Hotel Management

19 Dec. 2021 by The Potters Team

Thank you for your feedback. We look forward to accommodating you again next time.

5 out of 5
A little too far from the CBD

Posted by on 25 Nov. 2021

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Comment from Hotel Management

30 Nov. 2021 by The Potters Team

Thank you for your feedback

4 out of 5
Friendly helpful staff and a pleasant room. Only problem was the TV had 5 movies but none would load. Impossible to get free to air but when you found it there were only a few channels

Posted by on 17 Oct. 2021

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Comment from Hotel Management

20 Oct. 2021 by The Potters Team

Thank you for your feedback. We appreciate you bring this to our attention and will look into this issue.

5 out of 5
Great property in a central location. Staff very friendly and helpful. Will stay there again.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

9 Oct. 2021 by The Potters Team

Thank you for providing feedback. We look forward to accommodating you again in the future!

5 out of 5
We love potters. The rooms are immaculate and so comfortable. The friendly staff are above any another. Thankyou guys!

Posted by on 19 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by The Potters Team

Thank you for taking the time to provide feedback! We look forward to accommodating you again next time :)

4 out of 5
fresh, clean, friendly

Posted by on 9 Sep. 2021

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Comment from Hotel Management

9 Sep. 2021 by The Potters Team

Thank you for providing feedback. We look forward to accommodating you next time.

4 out of 5
The room was very modern and clean. We got the downstairs and it was bigger tgan average which was prefect for 2 adults and a child. The fridge was a bit noisy and not cafe not open Sunday for breakfast, but staff were lovely and it was a good location.

Posted by on 5 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by The Potters Team

Thank You for providing feedback. We look forward to accommodating you again next time

5 out of 5
Friendly staff Excellent location Very clean and modern

Posted by on 4 Sep. 2021

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Comment from Hotel Management

8 Sep. 2021 by The Potters Team

Thank you for providing feedback. We look forward to accommodating you again in the future!

About the Potters Toowoomba Boutique Hotel

Location 258 Margaret Street, Toowoomba, QLD 4350

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 1:

  • Bar/Lounge
  • Dining venue

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Potters Toowoomba Boutique Hotel offers its guests a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. Potters Toowoomba Boutique Hotel also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This 4-star Toowoomba hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • Built in 2017
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Potters Toowoomba Boutique Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM - 5 PM on Saturday and Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per stay.
  • Cribs (infant beds) are available for AUD 15.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.00 per stay
  • Rollaway bed fee: AUD 20.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potters Boutique Hotel
  • Potters Toowoomba Boutique
  • Potters Boutique
  • Potters Toowoomba Boutique
  • Potters Toowoomba Boutique Hotel Hotel
  • Potters Toowoomba Boutique Hotel Toowoomba
  • Potters Toowoomba Boutique Hotel Hotel Toowoomba
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.