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Potters Toowoomba Boutique Hotel

4-star property
258 Margaret Street, Toowoomba, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 269 wotif Reviews

"This was my sixth stay at Potters - fantastic every time. And the Atlantic salmon meal outstanding. Highly recommend this place if staying in Toowoomb ... " More

By a verified traveller on Tue 19 Jul 2022

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Hotel Description

At Potters Toowoomba Boutique Hotel you'll be within just a 10-minute stroll of Laurel Bank Park and Grand Central Shopping Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Potters Restaurant, is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:00 AM.

Sights within a 20-minute walk of this 4-star Toowoomba hotel include Empire Theatre and Toowoomba Base Hospital.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$157* Per night/room 28 Aug. - 29 Aug.

Connecting King Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Potters Toowoomba Boutique Hotel ratings based on 269 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potters Toowoomba Boutique Hotel

Everyone (175) Couples (48) Family (21)
5 out of 5
This was my sixth stay at Potters - fantastic every time. And the Atlantic salmon meal outstanding. Highly recommend this place if staying in Toowoomba.

Posted by on 19 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by The Potters Team.

Hi Jason, Thank you for your lovely review, :-) We all look forward to your next stay with us. Kindest regards,

5 out of 5
I have stayed at this property a couple of times and the rooms are always clean and comfortable. The staff are friendly and super accommodating.

Posted by on 16 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by The Potters Team

Thank you for continuing to chose Potters Kathryn! We appreciate your feedback.

4 out of 5
Very convenient, exellent service, conformable beds. Only issue was the water pressure is very average.

Posted by on 10 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by The Potters Team

Thank You Aaron for your feedback

4 out of 5
Excellent room and service. Book well in advance for restaurant. City surroundings and car park, good if a good bed is what you are after but boutique implied cuteness factor that wasnt there.

Posted by on 28 Jun. 2022

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Comment from Hotel Management

15 Jul. 2022 by The Potters Team

Thank you Ruth we appreciate your feedback

5 out of 5
We dined in the restaurant and my meal was very nice however it it a shame that we had to deal with such a large serving of chips and salad. Would be nice to order smaller portions, I hate to see food waste.

Posted by on 15 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by The Potters Team

Thank you. Your feedback is valuable to us.

5 out of 5
Great location and perfect for families

Posted by on 11 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by The Potters Team

Thank you Lizzie. We appreciate your feedback.

4 out of 5
Very handy to city centre. Not impressed with amenities centre.

Posted by on 29 May 2022

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Comment from Hotel Management

11 Jun. 2022 by The Potters Team

Thank you Elizabeth.

5 out of 5
I enjoyed my stay at Potters. The location was perfect walking distance to the major shopping complex and Main Street. Plenty of car parking, lovely onsite restaurant and the bed was amazingly comfortable - I had such a great sleep!

Posted by on 29 May 2022

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Comment from Hotel Management

11 Jun. 2022 by The Potters Team

Thank you Natalie. We are pleased to hear you enjoyed your experience at Potters. We look forward to welcoming you back in the future.

4 out of 5

Posted by , from emerald on 28 Apr. 2022

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5 out of 5
The hotel was great it was nice and warm and easy to find.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

18 May 2022 by The Potters Team

Thank you for choosing Potters

About the Potters Toowoomba Boutique Hotel

Location 258 Margaret Street, Toowoomba, QLD 4350

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 1:

  • Bar/Lounge
  • Dining venue

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Boutique Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2017
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Potters Toowoomba Boutique Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.

Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 7:00 PM
  • Friday - Friday: 7:00 AM - 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-5 PM on Saturday and Sunday.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 7:00 PM
  • Friday - Friday: 7:00 AM - 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 7.50 and AUD 21.50 for adults, AUD 7.50 and AUD 21.50 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potters Boutique Hotel
  • Potters Toowoomba Boutique
  • Potters Boutique
  • Potters Toowoomba Boutique
  • Potters Toowoomba Boutique Hotel Hotel
  • Potters Toowoomba Boutique Hotel Toowoomba
  • Potters Toowoomba Boutique Hotel Hotel Toowoomba
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.