Potters Toowoomba Hotel

4.0 star property
Hotel with free parking, steps from Grand Central Shopping Centre

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King Room

Connecting King Room

Connecting King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Private bathroom
Electric kettle
  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

View all photos for Accessible King Room

Accessible King Room

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Blackout curtains
Private bathroom
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
Smart TV
Blackout curtains
2 bedrooms
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Toowoomba

At Potters Toowoomba Hotel you'll be within a short 5-minute stroll of Grand Central Shopping Centre and Laurel Bank Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Potters Restaurant, is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 9:00 AM. .Places within a 15-minute walk of this 4-property class Toowoomba hotel include Empire Theatre and Queens Park.

What's nearby

  • Grand Central Shopping Centre - 1 min walk - 0.1 km
  • Laurel Bank Park - 5 min walk - 0.5 km
  • Empire Theatre - 10 min walk - 0.9 km
  • Queens Park - 12 min walk - 1.1 km
  • Toowoomba Base Hospital - 15 min walk - 1.3 km

Getting around

  • Toowoomba Station - 9 min walk
  • Toowoomba, QLD (TWB) - 8 min drive

Restaurants

  • ‪Kuro Beko - ‬8 min walk
  • ‪Piccolo Papa - ‬9 min walk
  • ‪Boost Juice - ‬4 min walk
  • ‪National Hotel - ‬8 min walk
  • ‪Sushi Paradise - ‬3 min walk

About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square metres) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • 10 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2017
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Potters Toowoomba Hotel offers 54 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Cashless payment methods are available for all transactions.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Frequently asked questions

What is the cancellation policy at Potters Toowoomba Hotel?

Potters Toowoomba Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Potters Toowoomba Hotel?

As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Potters Toowoomba Hotel on 22 Dec 2025 start from AU$176.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Potters Toowoomba Hotel?

Yep, Potters Toowoomba Hotel has a free self car park.

Does Potters Toowoomba Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered on weekdays between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Potters Toowoomba Hotel?

No, Potters Toowoomba Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Potters Toowoomba Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The dining venue is closed on Monday and Sunday.

What time are check-in & check-out at Potters Toowoomba Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Potters Toowoomba Hotel?

No, only service animals are allowed.

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 618 out of 860 reviews
Rating 8 - Good. 202 out of 860 reviews
Rating 6 - Okay. 28 out of 860 reviews
Rating 4 - Poor. 10 out of 860 reviews
Rating 2 - Terrible. 2 out of 860 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here and got exactly what we had booked. We didn't utilise the restaurant, however the room was clean, tidy and well kept. The staff at reception were very friendly and helpful and the cleaning staff very polite. Would definitely stay here again. The hotel itself was very central to the shops, gardens, restaurants and cafes.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Unfortunately, the self-closing doors were quite noisy if people left them to close by themselves which could be heard late in the evening and early morning. The restaurant was a little disappointing.
Stayed 3 nights in Oct 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent, great location, walk to shopping centre and park, friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Empire Theatre and city center. Perfectly located.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished, clean, comfortable bed, great staff
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ordered room service - food was poor: felt like frozen vegetables, plastic potato mash and tired chips cooked in stale oil. Room was fine with plenty of space and modern bathroom. Wifi desperately waiting for upgrade.
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to shopping centre and Main Street
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff were fantastic, highly recommend them. Bathroom would benefit with more lighting for makeup.
Stayed 3 nights in Sep 2025

10/10 Excellent

Selecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented rooms. Great location. Very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Toni

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern and quiet stay :)
Stayed 2 nights in Sep 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not open on a Saturday we had planed to have dinner there we where told on check in that it was closed and we should have received e-mail telling us this
Stayed 1 night in Aug 2025

6/10 Okay

Belinda, Castlecrag

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was no body lotion in the container. Unfortunately no restaurant service on Sunday or Monday morning. Ridiculously small wash basin!!
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at Potters were very clean and comfortable and the bathroom was spacious and worked well. Our room was very dark with no aspect outwards at all, but different rooms would vary in light. Our breakfast orders were undercooked and not correct but pleasant enough and it is convenient to offer breakfast to guests. We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Potters. The beds are fantastic, the rooms are clean, the staff are so friendly and we have stayed here multiple times - always happy! Oh and the food is fresh, well cooked and delicious! See you next time
Stayed 3 nights in Aug 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful, great location. Food was good.
Stayed 1 night in Aug 2025

6/10 Okay

Rajendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked a King bed. 2 single beds were joined together to make a King with an uncomfortable divide at the join. not impressed.
Stayed 1 night in Aug 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, great clean rooms. My only issue was arriving without realising there is no lift and had to lug suitcase upstairs. But i should have checked ahead.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, spotless accommodation, perfect location close to CBD. Great meal in the restaurant. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of town
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an Executive King room for our stay. Plenty of room with a nice big comfortable bed. Good bathroom. Staff were very friendly and happy to assist us. Close to Grand Central Shopping Centre and Toowoomba CBD. A good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Pasenadee

Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025