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Mercure Sydney Wynyard

4.5-star property
York Street, 7-9, Sydney, NSW 1800 796 370
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4.1 out of 5
Very good!
See all 236 wotif Reviews

"Hotel was very close to train station and area we needed to visit. Twin beds were only basic singles not King singles. Wheels on beds had not locks so ... " More

By a verified traveller on Mon 05 Jun 2023

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Hotel Description

Mercure Sydney Wynyard puts you in the heart of Sydney, within just a 10-minute stroll of King Street Wharf and Queen Victoria Building. Highlights at this hotel include a restaurant and in-room free WiFi.

Lobby Bar is the hotel's own bar. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Sydney Central Business District hotel include Circular Quay and Cockle Bay Wharf.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$180* Per night/room 2 Jul. - 3 Jul.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Mercure Sydney Wynyard ratings based on 236 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Sydney Wynyard

Everyone (85) Couples (60) Family (37)
3 out of 5
Hotel was very close to train station and area we needed to visit. Twin beds were only basic singles not King singles. Wheels on beds had not locks so moved when you went to sit on or lean against the wall. Even though we were on the 17th level could still hear some traffic noise.

Posted by on 5 Jun. 2023

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4 out of 5
Easy walk to King St Wharf. Parking area was a little narrow and difficult to park safely for $45 charge. Cafe area was nice when we bought our family back for coffee. We had no tv remote so no tv. We were offered another room but we had already made ourselves comfortable and we were out most of our stay for vivid.

Posted by on 4 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Kim

Dear Lynda,thank you for your review on your recent stay. We appreciate your feedback and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

4 out of 5
Great location. Lifts unreliable

Posted by on 2 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Kim

Dear Paul,thank you for your review on your recent stay. We appreciate your feedback and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

3 out of 5
Housekeeping service was very average. We had to go down to reception twice for tea/coffee milk etc as these where not refilled and not enough fresh towels where replaced. Also we arrived at 1.45 and where not allowed in the room early unless we where an Accor member, even though the room was ready.

Posted by on 31 May 2023

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Comment from Hotel Management

5 Jun. 2023 by Kim

Dear Elaine,thank you for your review on your recent stay. We appreciate your feedback and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

4 out of 5
Conveniently located and clean. Check in and out was easy enough. Downside is the parking- way too cramped, especially for a Ford Ranger. You'd be better off getting in and out safely with a mini smart car OR parking on the street. Walls are also quite thin, so would not recommend if you're a light sleeper.

Posted by on 27 May 2023

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Comment from Hotel Management

5 Jun. 2023 by Kim

Dear Jenilee,thank you for your review on your recent stay. We appreciate your feedback and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

4 out of 5
Bathroom needed maintenance.

Posted by on 11 May 2023

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Comment from Hotel Management

15 May 2023 by Kim

Dear Michael,thank you for your great rating on your recent stay with us. We appreciate the support.Kind regardsKim SGeneral Manager

5 out of 5
Excellent location

Posted by on 11 May 2023

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Comment from Hotel Management

15 May 2023 by Kim

Dear Marjorie,thank you for your great rating on your recent stay with us. We appreciate the support.Kind regardsKim SGeneral Manager

3 out of 5
Staff were great, room was ok, towl rail on shower is weird. Breakfast sucked, eggs tasted like rubber, couldnt eat them, no hashbrowns, very limited fruit options berries? limited bake options, the small sealed container. I was really looking forward to that as key to my stay. It was a big dissapointment some beans and sausage chunks, not even whole sausage. Is this not a Mecure?

Posted by on 27 Apr. 2023

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Comment from Hotel Management

28 Apr. 2023 by Kim

Dear Adrian,thank you for your feedback on your recent stay. I am sorry to hear the breakfast did not meet your expectation, most guests are happy with our offering, I am sorry if we did not deliver for you.We do hope to welcome you back again and remain with kind regardsKim SGeneral Manager

5 out of 5
Staff were friendly and helpful. Location was perfect for our stay

Posted by on 20 Apr. 2023

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Comment from Hotel Management

20 Apr. 2023 by Kim

Dera Jennnifer,thank you for your great review.We hope to welcome you back again soon.Kind regardsKim SGeneral Manager

4 out of 5
.

Posted by on 14 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Kim

Dear Andrew,thank you for your feedback on your recent stay with us. It is great to see you had a good time.Thank you again and until next time.Kim SGeneral Manager

About the Mercure Sydney Wynyard

Location York Street, 7-9, Sydney, NSW 2000

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at Mercure Sydney Wynyard. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 283 guestrooms or units
  • 22 levels
  • Built in 1968
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Sydney Circular Quay Station (2.1 km / 1.3 mi)
  • Metro station: Wynyard Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Sydney Wynyard offers 283 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include dining tables. 40-inch plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Citrus Grove - Onsite restaurant.

Lobby Bar - Onsite bar. Open select days.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

WiFi is available for up to 500 MB of data per 24 hours, per room. Additional data is available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 30 per person
  • Covered self parking fee: AUD 45 per day
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Wynyard
  • Travelodge Wynyard Hotel
  • Travelodge Wynyard Hotel Sydney
  • Travelodge Wynyard Sydney
  • Wynyard Travelodge
  • Travel Lodge Wynyard
  • Travelodge Wynyard Sydney Hotel Sydney
  • Travelodge Hotel Wynyard
  • Travelodge Sydney Wynyard
  • Mercure Sydney Wynyard Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.