4.5 out of 5

"While it’s not as modern as the local hotels like the Amora it is very spacious, has great views, is very comfortable and has great parking on site if ... " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The York by Swiss-Belhotel International. You'll be 0.8 km (0.5 mi) from SEA LIFE Sydney Aquarium and 1.1 km (0.7 mi) from Sydney Tower. Highlights at this property include 2 restaurants, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a balcony, and a dining area. A kitchen comes with a fridge, a microwave, and a hob, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes and free toiletries. Satellite TV, a DVD player, and a separate tub and shower are also available.

Enjoy the outdoor swimming pool, fitness centre, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4.5-star Sydney Central Business District property include Sydney Harbour Bridge and Hyde Park.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$204 per night

Two Bedroom Deluxe Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Premium Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The York by Swiss-Belhotel International ratings based on 450 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The York by Swiss-Belhotel International

Everyone (246) Couples (108) Family (94)
5 out of 5
Duty Manager Dylan was marvelous in sorting out the room allocation problem caused by wotif not clearly specifying our requirement to the hotel.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Ben

Good Morning, I am so glad you have enjoyed your stay with us! I will be sure to pass this message onto Dylan, however i am glad to hear all your issues were handled by our amazing staff! Hope to see you again soon. Warm Regards, Benjamin Reservations

3 out of 5
We enjoyed the accommodation itself, and location. But upon checking out when we paid for the mini bar, we told the staff that the bottle of wine had been opened previously and filled with water. The staff laughed and said they were not surprised and would (of course) not charge for it. Only to discover two days later it had been taken out of my account in a separate transaction.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

6 Feb. 2019 by Ben

Good Morning, I ask you to please send through some details so i can look up the booking for you and get this sorted asap. However i am glad you enjoyed your stay and the location and look forward to getting this resolved. Warm Regards, Benjamin Reservations

4 out of 5
very courteous staff very central and good value for money

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Lisa

Thank you very much for your lovely comments. We are delighted you enjoyed your stay with us and hope we can welcome you back soon

4 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Ben

Thank you for taking the time to leave a review, we are so glad you enjoyed your stay!

5 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Ben

Good Morning, Thank you for taking time to write to us! We hope to see you again soon. Warm Regards, Benjamin Reservations

5 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Ben

Good Morning, Thank you for taking time to write to us! We hope to see you again soon. Warm Regards, Benjamin Reservations

4 out of 5

Posted by on 2 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by SMM

Thank you for taking the time to review the hotel, we hope you enjoyed your stay!

5 out of 5
The property was conveniently located to the Rocks area and readily accessible to the rest of the city due to its proximity to train station. Although a little dated the property was clean and well maintained. Highly recommended

Posted by on 15 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by SMM

Thank you for your great review, we are pleased to hear the location was so desirable

2 out of 5
our initial room was sadly in need of a renovation...carpet was stretched and the room overall was poor and not what I was expecting...was moved to another room which had been renovated (very cheaply)

Posted by on 11 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by SMM

I am sorry to hear of your experience and I apologize your were not satisfied with your stay. We are in the process of upgrading the rooms. We hope you will return one day and experience the newer rooms.

5 out of 5
Spacious. Great location to Sydney’s attractions Staff very gracious and helpful Domestic staff very good

Posted by , from Melbourne on 18 Oct. 2018

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Comment from Hotel Management

19 Oct. 2018 by Alex Farrell Front Office Manager

Dear Maryd, I am very pleased that you enjoyed your stay with us and found the location and facilities provided desirable for your needs while in Sydney. I’m sure that other travellers will find your room and travel tips helpful for their stay. Thank you for your recommendation and we look forward to welcoming you back again soon. Regards, Alex Farrell Front Office Manager

About the The York by Swiss-Belhotel International

Location 5 York Street, Sydney, NSW 2000

Property Features

As a guest of The York by Swiss-Belhotel International, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available. This 4.5-star Sydney apartment is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.8 km / 11.1 mi)
  • Train station: Sydney Circular Quay Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The York by Swiss-Belhotel International offers 98 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. Televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Minibar
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The York by Swiss-Belhotel International has 2 restaurants on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 50.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • York Swiss-Belhotel International Hotel Sydney
  • York Swiss-Belhotel International Hotel
  • York Swiss-Belhotel International Sydney
  • York Swiss-Belhotel International
  • York Swiss-Belhotel International Apartment Sydney
  • York Swiss-Belhotel International Apartment
  • The York by Swiss Belhotel International

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.