The York by Swiss-Belhotel International Deals & Reviews (Sydney, AUS)

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The York by Swiss-Belhotel International, Sydney, current page

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4.4 out of 5

Excellent!

See all 525 Wotif Reviews

"Spacious apartment, nice views, great amenities and amazing concierge. " More

By a verified traveller on Thu 14 Jan 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The York by Swiss-Belhotel International. Within steps you'll find Australia Square and Circular Quay within a 10-minute stroll. Highlights at this aparthotel include 2 restaurants, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a balcony, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes and free toiletries. Satellite TV, a DVD player, and a separate tub and shower are also available.

Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Sydney Central Business District aparthotel include SEA LIFE Sydney Aquarium and King Street Wharf.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$153* Per night/room 25 Jan. - 26 Jan.

Two Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Premium Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Swiss Super Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

The York by Swiss-Belhotel International ratings based on 525 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for The York by Swiss-Belhotel International

5 out of 5

Spacious apartment, nice views, great amenities and amazing concierge.

Posted by Kerrie, from Sydney on 14 Jan. 2021

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5 out of 5

Great location to be able to get everywhere in Sydney without issue. 3 bedroom apartment was huge and could have stayed much longer. Kids enjoyed the pool. Hotel staff couldn’t have been anymore helpful. Forgot the name of the gentleman looking after us during checkin but thanks for making our stay memorable.

Posted by John, from Sydney on 7 Oct. 2020

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Comment from Hotel Management

1 Dec. 2020 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel Sydney during, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney.

5 out of 5

I stayed twice during the covid19 scare. The first time was very reasonable ($95) but then they hiked prices back up to ($195) despite the hotel being pretty much empty. Although the place is clean and very well located, it is also run down and tatty, and not worth $195 during a global pandemic! Shame. Otherwise, staff were very friendly

Posted by Justin, from Sydney, NSW on 2 Apr. 2020

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Comment from Hotel Management

2 Apr. 2020 by Igy

Dearest Jason, We would like to thank you for staying with us at The York by Swiss-Belhotel Sydney and for taking the time to leave us your valuable feedback. It will be our pleasure to welcome you, your family and friends soon in your next stay with us. Kind Regards, The York team

5 out of 5

I was surprised to have a full apartment, with large kitchen and four person dining table too! Gym is small, but pool spa and sauna was nice. I will be back!

Posted by Giuseppe, from Melbourne, Australia on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by The York Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Location and studio room. Close to railway and Opera Houae within walking distance.

Posted by a verified traveller on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by The York Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by a verified traveller on 16 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Igy

Dearest Guest, We would like to thank you for staying with us at The York by Swiss-belhotel and for taking the time to leave us your valuable feedback. It will be our pleasure to welcome you, your family and friends soon in your next stay with us. Kind Regards, The York team

5 out of 5

Surprisingly spacious and quiet, and well fitted out which would make it suitable for a short stay or a longer assignment. Central so accessible to anywhere yet the pool/spa area is a welcome oasis in the middle of city. I'd happily book to stay again.

Posted by a verified traveller on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Igy

Thanks for staying with us. We appreciate your feedback! Looking forward on your next stay with us. Kind Regards, The York Team.

4 out of 5

Loved the pool, spa, and location. Apartment itself needs an update, especially the bathroom. Was very musty, perhaps diffusers would be a good idea. We forgot to bring ours.

Posted by a verified traveller on 19 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by The York Team.

Thanks for staying with us. We appreciate your feedback! Kind Regards, The York Team.

5 out of 5

Pool area For inner city hotel was awesome. Only drama was mini bar stock not all present so we had to make sure we weren’t charged for anything missing. There was a kit Kat added to our bill but was removed, and a towel which had what looked like a blood stain on it which was promptly attended to by the night manager.

Posted by a verified traveller on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Igy

Thanks for staying with us. We appreciate your feedback!

5 out of 5

The front desk staff were absolutely amazing!! From the time we walked in the door, before we'd even been given access to our room. Thanks guys .. you made the stay even more enjoyable!!

Posted by Dee on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Igy

Thanks for staying with us. We appreciate your feedback. Looking forward on your next stay with us.

About the The York by Swiss-Belhotel International

Location 5 York Street, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a snack bar/deli. A computer station is on site and WiFi is free in public spaces. As a guest of The York by Swiss-Belhotel International, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available. This 4.5-star Sydney aparthotel is smoke free.

1 building
98 guestrooms or units
28 levels
2 dining venues
Deli
Childcare (surcharge)
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Terrace
Garden
Computer for guest use
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Family property
Outdoor pool
Free WiFi
Kitchen
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Separate dining area
Washer/dryer
Refrigerator
Microwave
DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Sydney Circular Quay Station (1.4 km / 0.9 mi)
Metro station: Wynyard Station (0.1 km / 0.1 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge

Room Amenities

The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

In-room kitchen
Washer and dryer
Private balcony
Dining room
Minibar
Satellite channels
Premium channels
Movies for purchase
DVD player
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Separate shower and tub
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Unique furnishings
Unique decor
Wheelchair accessible

Food & Drink

The York by Swiss-Belhotel International has 2 restaurants on site.

Hotel Policies

Check-in

Check-in time starts at 1:30 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 10:30 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per day.
Cribs (infant beds) are not available.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

No cots (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Security system
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Secured self parking fee: AUD 50.00 per night (in/out privileges)
Rollaway bed fee: AUD 60.0 per day
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

York Swiss-Belhotel International
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York Swiss-Belhotel International Hotel Sydney
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The York by Swiss-Belhotel International Aparthotel
The York by Swiss-Belhotel International Aparthotel Sydney

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

The York by Swiss-Belhotel International