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The York by Swiss-Belhotel International

4.5-star property
5 York Street, Sydney, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 502 Wotif Reviews

"Walking distance to the city, train station, the rocks and darling harbour & circular key. Great location. " More

By a verified traveller on Wed 19 May 2021

Points Of Interest

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The York by Swiss-Belhotel International. Within steps you'll find Australia Square and Circular Quay within a 10-minute stroll. Highlights at this aparthotel include 2 restaurants, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a flat-screen TV with satellite channels, along with free WiFi, a balcony, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes and free toiletries. A DVD player, a separate tub and shower, and a coffee/tea maker are also available.

Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District aparthotel include Castlereagh Street and King Street Wharf.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$200* Per night/room 28 Sep. - 29 Sep.

Two Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Premium Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Swiss Super Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

The York by Swiss-Belhotel International ratings based on 502 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The York by Swiss-Belhotel International

Everyone (266) Couples (114) Family (101)
4 out of 5
Walking distance to the city, train station, the rocks and darling harbour & circular key. Great location.

Posted by on 19 May 2021

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Comment from Hotel Management

22 May 2021 by Front Office Manager

Thank you for your feedback. We are delighted to hear you had a great stay and hope to see you back again soon!

5 out of 5
Great location, right on Wynyard Station. Well presented property.

Posted by on 1 May 2021

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Comment from Hotel Management

3 May 2021 by Front Office Manager

Thank you for this wonderful feedback. It was truly a pleasure having you stay with us and we look forward to seeing you back again soon!

4 out of 5
We had a 2 bedroom apartment, it was comfortable and large but starting to get run down.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by Front Office Manager

Thank you for your feedback. It was a pleasure having you stay with us and we hope to see you back again soon.

5 out of 5

Posted by on 14 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by Front Office Manager

Thank you for your feedback. We are delighted to hear you enjoyed your stay and we hope to see yoo back again soon!

4 out of 5
Room was awesome, loved the books, and the bed amazingly comfy.

Posted by on 23 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Customer Services

5 out of 5

Posted by on 25 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

4 out of 5
We had a great two bedroom, two bathroom apartment for the weekend with a balcony that provided great views of the city and down towards the harbour. The apartment had everything we needed but the real standout was the customer service at the reception desk. The concierge was always so happy and friendly, asking us how our day was when we returned to the hotel each time. He was always willing to assist us with directions, calling us a taxi etc. Service with a smile!

Posted by on 22 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

4 out of 5

Posted by on 11 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

4 out of 5
Loved the location. Room was spacious and clean, but is a bit dated

Posted by on 7 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

5 out of 5
Spacious apartment, nice views, great amenities and amazing concierge.

Posted by , from Sydney on 14 Jan. 2021

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Comment from Hotel Management

8 Mar. 2021 by General Manager

It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

About the The York by Swiss-Belhotel International

Location 5 York Street, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a snack bar/deli. A computer station is on site and WiFi is free in public spaces. As a guest of The York by Swiss-Belhotel International, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available. This 4.5-star Sydney aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (1.5 km / 0.9 mi)
  • Metro station: Wynyard Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

The York by Swiss-Belhotel International has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 50.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.