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4.6 out of 5

"The cleanliness of our suite left a lot to be desired. Dirty inside window, sticky bedroom bench top, disposed razor cap & Bobby pin behind bathroom d ... " More

By a verified traveller on Sun 01 Jan 2023

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Hotel Description

A luxury stay in Sydney awaits you at The William Inglis - MGallery by Sofitel. You'll be 0.3 km (0.2 mi) from Warwick Farm Racecourse and 14.9 km (9.2 mi) from Parramatta Park. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. The restaurant, Newmarket Room, is open for breakfast, lunch, and dinner. 1867 Lounge is the hotel's own bar. Enjoy the gym and spa tub. 15070 square feet (1400 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute drive of this 5-star Warwick Farm hotel include University of Western Sydney Parramatta Campus and Westmead Hospital.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$204* Per night/room 20 Feb. - 21 Feb.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The William Inglis - MGallery by Sofitel ratings based on 114 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The William Inglis - MGallery by Sofitel

Everyone (58) Couples (29) Family (13)
5 out of 5
Awesome

Posted by on 29 Jan. 2023

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5 out of 5
Awsome

Posted by on 25 Jan. 2023

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3 out of 5
The cleanliness of our suite left a lot to be desired. Dirty inside window, sticky bedroom bench top, disposed razor cap & Bobby pin behind bathroom door, TV & phone in bedroom not working. If you are paying $480 for a room to expect it be be bloody clean!

Posted by on 1 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Samantha P

Dear Clare,Thank you for taking time to complete our guest survey. Guest comfort and satisfaction are of the utmost concern to us. We are committed to making every possible effort to provide comfortable, clean and friendly service. We are saddened that we missed the mark on this occasion and are working closing with our front line team to improve the quality of our rooms and service.I hope the opportunity to stay with us again someday avails itself and we look forward to serving you once again. Kind Regards,Samantha P Front Office Manager

5 out of 5
The property was amazing, the staff were equally amazing.

Posted by on 28 Nov. 2022

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Comment from Hotel Management

7 Dec. 2022 by Samantha P

Dear Bryce, Thank you for your kind comments. We are pleased to learn that you enjoyed your experience. It is especially meaningful to have the opportunity thank the team for a positive impression on your stay. It means a lot to hear back from our guests about their stay. We hope to welcome you back again soon.Kind Regards,Samantha PFront Office Manager

5 out of 5
This place was amazing rooms were beautifully presented and the staff were great. I am definitely going to stay there again. The price for the room was fared.Thank you for making my stay great. Kind regards Aila

Posted by on 27 Nov. 2022

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Comment from Hotel Management

7 Dec. 2022 by Samantha P

Dear Aila,Thank you for taking the time to share your experience from your recent stay with us at The William Inglis. We are pleased to learn that you enjoyed your experience. We hope to welcome you back again soon.Kind Regards,Samantha PFront Office Manager

5 out of 5
awesome

Posted by on 26 Nov. 2022

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Comment from Hotel Management

7 Dec. 2022 by Samantha P

Dear Mr James,We are pleased to read that you had an awesome stay with us at The William Inglis. We look forward to welcoming you back again soon.Kind Regards,Samantha PFront Office Manager

3 out of 5
I did not like that the property had not cleaned thoroughly after the the guest before us. there was hair on the toilet from the previous guest and the Nespresso caps were already used and placed back in the draw. but the tv has Foxtel which we watch the rugby league game on.

Posted by on 24 Nov. 2022

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Comment from Hotel Management

7 Dec. 2022 by Samantha P

Dear Israa,Thank you for taking the time to tell us about your experience at The William Inglis - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Samantha PFront Office Manager

5 out of 5
Loved that it was right next door to the racecourse. The pics on the website didn't tell the story of the place. Extremely comfortable

Posted by on 13 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Samantha P

Dear Susan, Thank-you for sharing your comments regarding your stay at The William Inglis - MGallery by Sofitel. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PFront Office Manager

5 out of 5
Amazing place to stay. Bathtub was a bonus but wasn’t shown in the pics - loved it. And the room setup was spacious and lovely to stay in. Thanks!

Posted by on 12 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Samantha P

Dear Hayley,We very much appreciate your comments regarding your stay at The William Inglis - MGallery by Sofitel. We look forward to welcoming you back.Kind Regards,Samantha PFront Office Manager

4 out of 5

Posted by on 29 Oct. 2022

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About the The William Inglis - MGallery by Sofitel

Location 155 Governor Macquarie Drive, Warwick Farm, NSW 2170

Property Features

The William Inglis - MGallery by Sofitel offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury The William Inglis - MGallery by Sofitel. Self parking is free. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 8 levels
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 2018
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Sydney Warwick Farm Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The William Inglis - MGallery by Sofitel offers 144 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Newmarket Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

1867 Lounge - Onsite bar. Open daily.

The Chiltern - Onsite rooftop bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 for adults and AUD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • William Inglis MGallery Sofitel Hotel Warwick Farm
  • William Inglis MGallery Sofitel Hotel
  • William Inglis MGallery Sofitel
  • William Inglis MGallery Sofit
  • The William Inglis - MGallery by Sofitel Hotel
  • The William Inglis - MGallery by Sofitel Warwick Farm
  • The William Inglis - MGallery by Sofitel Hotel Warwick Farm

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.