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4.5 out of 5

"Good location for what we needed to do last weekend. " More

By a verified traveller on Mon 23 Jan 2023

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Hotel Description

A luxury stay in Sydney awaits you at The Branksome Hotel And Residences. You'll be 3.6 km (2.2 mi) from Westfield Eastgardens and 4.8 km (3 mi) from University of New South Wales. Highlights at this family-friendly aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features a Smart TV with digital channels, along with a washer/dryer, free WiFi, and a tablet computer. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include premium bedding, bathrobes, and slippers. An iPod dock, a dining area, and a TV are also available.

The restaurant, Nates, is open for breakfast, lunch, and dinner. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, sauna, and kids' swimming pool as well as access to a playground. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Mascot aparthotel, you'll be 12 km (7.5 mi) from Circular Quay and 13.7 km (8.5 mi) from Bondi Beach.

Studio Panoramic Suite (no balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$206* Per night/room 12 Feb. - 13 Feb.

1 Bedroom Bournemouth Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom with Study/Bedroom Wilkinson Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Deluxe Lyndhurst Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Suite (Airport Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Branksome Hotel And Residences ratings based on 172 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Branksome Hotel And Residences

Everyone (95) Couples (24) Family (37)
2 out of 5
The property had night construction right outside my room. I spent the night listening to the loud banging and construction workers speaking to each other. I didn’t sleep and then had to get up the next morning and do an interstate drive. I’m so disappointed there was no communication from the hotel about this construction at all. Not even a mention on check in. I know it is not something they can control but it would have been nice to be told so I had to option to cancel my booking and rebook in a place where I was able to actually sleep. I won’t be staying here again.

Posted by on 25 Jan. 2023

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Comment from Hotel Management

27 Jan. 2023 by Res Team

Hi Amy,Thank you for the feedback.There was a council work on the train line on the night you stayed.We do apologies if you were not informed on check-in; as reception team knows the noise is not happening at night usually.Again our sincere apologies for the experience you had.The Branksome Team

4 out of 5
Good location for what we needed to do last weekend.

Posted by on 23 Jan. 2023

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4 out of 5
Hotel was close to the airport (which is why we booked), in a nice quiet street. Corridors were a little bare & hospital like, but the rooms were clean & nice. Some of the furniture (dining table) in the room could have been smaller, then the room would have felt bigger, but I am just being picky. It was clean, comfortable & I would stay here again when I need to be near the airport.

Posted by , from Coffs Harbour on 9 Jan. 2023

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5 out of 5
This was our second stay at this property. We love it, outdoor playground for the children, incredible indoor pool, gym, sauna. Room service is so delicious & reasonably priced & the rooms are comfortable & have all you need. They even have bath robes. Great location close to airport, 5 mins drive to Maroubra beach.

Posted by on 4 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Reservations

Hi Alison,We are glad you enjoyed staying at our hotel.Looking forward to welcoming you back again!The Branksome Team

2 out of 5
Waited for over 10min to check as reception staff so slow and no apology offered. Key wasn’t activated so had to go back down twice. Beds weren’t split into singles as requested. Was offered a roll away instead but had to chase it up twice. Line at check out was six people deep. Gym and pool were good. Rooms modern but grubby.

Posted by on 30 Dec. 2022

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3 out of 5
Customer service was not nice, I wait 20 minutes just to check in, and staff attitude was bit rude.

Posted by on 30 Dec. 2022

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5 out of 5
Close to airport, easy to catch bus or train

Posted by on 26 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by The Branksome Team

Hi June,Thank you for your feedback

5 out of 5
Everything I needed was there

Posted by on 26 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by The Branksome Team

Hi David,Thank you for your feedback!

5 out of 5
thank you to all staff for your help ty vose

Posted by on 20 Dec. 2022

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Comment from Hotel Management

21 Dec. 2022 by Reservations team

Hy Ty,Thank you for your feedback!

4 out of 5
Clean, in easy proximity to Domestic Terminal and easy walking distance to train and bus stops. Buffett breakfast was awesome 😎 Disliked Poor communication relating to fixing items not working in my room. The safes were in both rooms were not working and it took a few times pestering staff to get them fixed. Also the fan in one of the bathrooms was not working and only got fixed a day before we checked out. I felt that some staff had bad command of English , which made communication difficult

Posted by on 15 Dec. 2022

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Comment from Hotel Management

21 Dec. 2022 by Res Team

Dear Eddie,Thank you for your feedback.Our relevant departments have been notified. We believe your next stay with us will be more relaxing.Warm Regards,The Branksome Team

About the The Branksome Hotel And Residences

Location 60 Robey Street, Mascot, NSW 2020

Property Features

The Branksome Hotel And Residences offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury The Branksome Hotel And Residences. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney aparthotel is smoke free.

  • 152 guestrooms or units
  • Built in 2017
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Sydenham Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Branksome Hotel And Residences offers 152 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 42-inch Smart televisions come with premium digital channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and espresso makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Tablet
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Nates - This restaurant serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free: Maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 29 for adults, AUD 14 and AUD 14 for children (approximately)
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way)
  • Self parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Branksome Hotel Mascot
  • Branksome Hotel
  • Branksome Mascot
  • The Branksome And Residences
  • The Branksome Hotel And Residences Mascot
  • The Branksome Hotel And Residences Aparthotel
  • The Branksome Hotel And Residences Aparthotel Mascot

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.