4.6 out of 5

"Close to the airport and convenient. Breakfast was great value and the staff were helpful and happy. " More

By a verified traveller on Sat 25 Aug 2018

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Hotel Description

A luxury stay in Mascot awaits you at The Branksome Hotel And Residences. You'll be 7.1 km (4.4 mi) from University of Sydney and 8 km (5 mi) from Coogee Beach. Highlights at this family-friendly aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy Smart televisions with digital channels, and each apartment features a washer/dryer, free WiFi, and a furnished balcony. A kitchen comes equipped with a fridge, a microwave, and a hob, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A dining area, a coffee/tea maker, and free bottled water are also available.

The restaurant, Nates, is open for breakfast, lunch, and dinner. The aparthotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 24-hour fitness centre, sauna, and kids' swimming pool as well as access to a playground. Additionally, you'll find free WiFi in public areas, a 24-hour business centre, and a coffee shop/café. Cooked-to-order breakfast is available daily between 5:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle.

Within a 15-minute drive of this 4.5-star Mascot aparthotel, attractions include SEA LIFE Sydney Aquarium and Sydney Harbour Bridge.

Studio Suite (Airport View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$159 per night

1 Bedroom Bournemouth Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom with Study/Bedroom Wilkinson Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Deluxe Lyndhurst Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Deluxe Bournemouth Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Branksome Hotel And Residences ratings based on 71 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Branksome Hotel And Residences

Everyone (60) Couples (4) Family (5)
5 out of 5
Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

Posted by on 20 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Branksome Team

Hello Guest, Thank you for the kind words, we glad that you enjoyed your stay with us! Looking forward to serve you again.

5 out of 5
The rooms were very clean and nicely presented. All needs covered from kitchen to bathroom to lounge! All staff interaction was very polite, professional and helpful. Would definitely stay here again!

Posted by on 15 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by The Branksome Hotel & Residence

Thank you for choosing The Branksome Hotel & Residence It is fantastic to hear your wonderful feedback. We look forward to your next stay with us.

1 out of 5
⚠️⚠️WARNING ⚠️AVOID⚠️⚠️⚠️⚠️⚠️♻️♻️RACIST RUDE ⚠️Duty Manager “URAN” totally RUINED our entitlement to any enjoyment of the stay. He was inappropriately hostile in his after check in✅ inappropriate harrassment and pursuit for photo IDs of guests guests. (ie. partners of guests or persons room is not booked under) This is not a rule of wotif or the motel and NO reference is anywhere. URAN claimed it was house rules. A further request was made to direct me to a copy of these “house rules” again was not able to be produces by URAN. Then, in the company of his staff and his security guard, URAN was asked by me “URAN, Do you make up your house rules as you go and as you like?” He replied, “YES I DO” We ALL were of total disbelieve of the arrogance, rudeness and straight out racism he inflicted upon white Australian person. We had 2 rooms booked and payed for and were left unable to stay at this venue because a husband and sons father of 1 room had no photo ID with him at the end of his Australia day celebrations. The other room i was in and left to transport a 4 year old boy and his patents home at around midnight. AT no time were we rude, not even after URAN started his tresspassing to person on us.. There were unauthoried entries to our leased rooms and multiple inappropriate breeches to out privacy, amongst other things. I sent email to wotif requesting refund on both bookings. On basis of service not provided for transaction. AVOID TOTALLY I intend on pursuing in other arenas⚠️

Posted by on 29 Jan. 2019

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5 out of 5
It's a really nice modern property. The rooms and the public areas look smart.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Branksome Team

Dear Guest, Thanks for the kind words, and we glad that you enjoyed your stay with us. Hope to see you again soon!

5 out of 5
It was meticulous and the staff were extremely helpful and willing. We ate at the restaurant - the food was great especially the beef rendang!

Posted by on 25 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Branksome Team

Dear Guest, Thank you for the kind word, we always take pride in paying attention in details here in Branksome. We also delighted that you like our East meets West's menu. It has been our pleasure to serve you, and always welcoming you back in The Branksome Hotel and Residences.

4 out of 5
Love staying at your property, rooms are lovely and service is very good. I stay often and feel that it’s time for the restaurant menu to be updated. During this stay I was disappointed that at 7.30am the breakfast buffet has run out of many items including bacon. I don’t think that is acceptable.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by The Branksome

Dear Guest, Thank you for the review and we are sorry to heard about your experience in Nate's. We have reflected this to the management and we are sincerely sorry for the delay in replenishing the food as we were on high occupancy on that day. Please feel free to reach out to us in person and we hope to welcome you again in future.

4 out of 5
Staff very helpful, location good, motel extremely nice, breakfast was ok

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Branksome Team

Hello Guest, Thank you for your review, and we are glad that you enjoyed your stay! Looking forward for your visit again in future.

4 out of 5
Great room. Lovely balcony views. Pool facilities were great we had the whole place to ourselves. Staff friendly and welcoming. Would have expected parking to be included however, the hourly/ daily fee was an unexpected expense.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Josh

Dear Guest, Thank you for taking time to review our property. We appreciate you taking the time to share your positive experience at The Branksome Hotel and Residences. We normally charge $30 per night for our car park, however the next time you do stay with us , please let us know and we are happy to waive off the car parking fee for you. Kind Regards, josh Reservations

5 out of 5
The pool and sauna were terrific, and the gym was great. The airport shuttle could be included in the price of the room.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Cliff Weekes

Dear Valued Guest, Thank you for choosing The Branksome Hotel & Residences for your recent visit to Sydney! The team and I are extremely pleased of your positive experience whilst staying with us. I would also like to take note of your comment regarding the shuttle prices to be included in the room rate. Unfortunately as the Hotel is using a third party company for our shuttle service, this is not possible. However, if you contact our reservations team directly for a future booking, you can be sure that we would be able to provide a very competitive rate with breakfast or parking included. On behalf of the entire team, we thank you and look forward to welcoming you back in the near future! Best Regards,

5 out of 5
It was a lot more then what we expected! Stunning views, great with young children, friendly staff. Great meals, nothing was ever a problem.

Posted by on 5 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Cliff Weekes

Dear Valued Guest, Thank you for choosing The Branksome Hotel & Residences for your recent visit to Sydney! The team and I are extremely pleased of your positive experience whilst staying with us. On behalf of the entire team, we thank you and look forward to welcoming you back in the near future! Best Regards,

About the The Branksome Hotel And Residences

Location 60 Robey Street, Mascot, NSW 2020

Property Features

The Branksome Hotel And Residences offers its guests an indoor pool, a kid's pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the luxury The Branksome Hotel And Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Mascot aparthotel is smoke free.

  • 146 guestrooms or units
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Sydenham Station (4.8 km / 3 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Branksome Hotel And Residences offers 146 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to furnished balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Mascot aparthotel provides complimentary wireless Internet access. Smart televisions come with premium digital channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 5:30 AM to 10:30 AM.

Nates – This restaurant serves breakfast, lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to reserve onsite parking (surcharge). Contact the office using the information on the reservation confirmation received after booking.

Guests must contact this property in advance to reserve a crib (infant bed) or rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 29 per person (approximately)
  • Self-parking fee: AUD 30.00 per day
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.