"My room was quite noisy as it was on Victoria Street and on the first floor. There was a loud vibration off and on for most of the evening which i thi
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At Sydney Boutique Hotel you'll be within a short 5-minute stroll of King Street Gallery and Sydney Jewish Museum. Highlights at this hotel include free in-room WiFi.
All 16 rooms feature flat-screen TVs and hair dryers. Refrigerators, minibars, and designer toiletries are also available.
For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas and coffee/tea in a common area. There's also limited parking, along with the convenience of an airport shuttle.
Places within a short walk of this 3-star Darlinghurst hotel include Green Park and St Vincent’s Hospital.
Sydney Boutique Hotel ratings based on 39 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Sydney Boutique Hotel
Everyone (30)Couples (4)Students (1)Family (1)
4 out of 5
Posted by Sue on 16 Jan. 2022
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2 out of 5
The lack of care and interest in the guest. No room service, no clean towels, no hot water in the hand basin , no clean glasses or mugs, no rubbish removal and this in the middle of a Covid outbreak, very disappointing
Posted by Barbara on 1 Jan. 2022
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Comment from Hotel Management
11 Feb. 2022
by Josh - SBH Front Desk
Dear Barbara,
we are not sure if your review has been posted to the right hotel or if you confuse the property you stayed at during your vacation.
From our system we can see you stayed in room 602 you had your room made up 2 times during your 4 days stay, we have checked the footage ( after reading your review and speaking to our receptionist ) and on the 3rd day of stay you also came down, requested, and were given 3 extra towels.
We have had no issue with the hot water system for about 3 years and if there was no hot water in the basin there wouldn't have been any also in the showers
We are following government guidelines regarding cleaning and we take this factor very serious ( pandemic or non pandemic cleanliness is very important in hotels )
If you would like to discuss your review further feel free to reach out to us directly
Kind Regards
2 out of 5
This is basically a backpackers. Very noisy and not clean. Much better options for the price.
Posted by a verified traveller on 3 May 2021
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Comment from Hotel Management
3 May 2021
by Jason SBH Front Desk
Dear Anonymous,
would be nice to understand who you are and which room you stayed in.
Due to the high number of no show and your hidden identity this sounds like you haven't even stayed at the property.
If you would like to discuss this directly feel free to reach out at: info@thesydneyboutiquehotel.com
We value guests feedbacks and we are always looking to improve our services. That said, our property has just been fully repainted and we work very hard to keep it spotless clean
Best Regards
1 out of 5
The managers insisted on a check in between 8 am- 2pm but the room wasn’t even ready. I had appointments which had to be changed as a consequence & was “allowed” to at least put my luggage in the wardrobe until the room was cleaned. When I went back to get something I needed I found the house maid sitting on the dirty, unmade bed from the previous guest - eating grapes! The place needs refurbishing - it smells & I was told off by the managers in a private email - for complaining! I retrieved my suitcase & left! ... I was disgusted to find the room service maid sitting in the dirty room, eating while sitting on the dirty, unmade bed.
Posted by a verified traveller on 11 Mar. 2021
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Comment from Hotel Management
28 Mar. 2021
by Jason SBH Front Desk
Our check in starts at 2 pm.
We let you leave your luggage with until your room was ready.
Nobody promised you to give a room at 8 am as our check out time is 10 am.
We are sorry if our Housekeeper disgusted you so much. Cleaning dirty rooms makes her living.
2 out of 5
On booking we were told parking costs $15. On arrival the hotel was closed. No info just a number on the door. On calling, the staff member argued that it wasn't closed but we were to come down to another hotel for check in. Were required to walk a fair distance in 38 degC heat.
guest in front was politely showing staff member that their towel was dirty. Staff member was rude and dismissive.
Parking was actually $25 and Staff member was the most rude and dismissive woman to us when we were trying to sort it out.
Nice place but we won't be staying there again based on our interactions with the check in staff member.
Posted by a verified traveller on 29 Nov. 2020
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Comment from Hotel Management
30 Nov. 2020
by Jason SBH Front Desk
Dear Past Guest,
we are extremely sorry reading your review but we strongly believe you must have stayed in a few different hotels and your mixing the reviews up.
Our parking is $ 39 not $15 not $25 , our staff are 3 male guys, we don't have any female here beside Anna which is not front desk but back office, she only deals with travel agent and arranges promotions and online visibility of the property.
We only have 1 hotel, we couldn't send you to another hotel for check in, doesn't make any sense.
We are sorry about this experience you had but was definitely not at Sydney Boutique Hotel in Darlinghurst.
Please double check and if possible remove this review
Best Regards
1 out of 5
Posted by a verified traveller on 25 Nov. 2019
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Comment from Hotel Management
6 Dec. 2019
by Jack - SBH Front Desk
Dear Past Guest,
we are so sorry to see you've definitely left unsatisfied.
Please get in touch with us to discuss as a score 1 without comments doesn't help us understand where we failed
Regards
3 out of 5
My room was quite noisy as it was on Victoria Street and on the first floor. There was a loud vibration off and on for most of the evening which i think may have been from the apartment block next door's air conditioning. The street traffic was audible as well, so ear plugs for light sleepers is a good idea. The roof in my bedroom and the bathroom were quite affected by what looked to be water damage. The shower is TINY and to have a shower without wetting your hair is not easy! Great location with cafes and restaurants at your doorstep. As my room was the standard room, it was very basic, but if you're just looking for a place to sleep, it is OK.
Posted by a verified traveller on 25 Feb. 2019
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Comment from Hotel Management
25 Feb. 2019
by Nick - SBH Front Desk
Dear Past Guest,
thank you for your recent stay and for taking the time to share your feedback with us.
Indeed budget standard rooms are very compact, they are our cheapest option for travellers in need of a fresh and clean room in a great location, our Deluxe and Superior rooms are bigger, more luxurious as well as more pricey.
We are not very sure about those loud vibration, usually an aircon doesn't produce loud vibrations, currently there are quiet a few construction sites around us maybe one of those could have been the cause.
We hope to having you stay with us again in the future
Regards
4 out of 5
Posted by a verified traveller on 15 Feb. 2019
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Comment from Hotel Management
1 Apr. 2019
by Josh - SBH Front Desk
Thank you
2 out of 5
Had trouble finding street off Darlinghurst road, then had to walk a small distance around to the street we were first in to get to our room
No air conditioning or limited on extremely low
Posted by a verified traveller on 4 Feb. 2019
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Comment from Hotel Management
7 Feb. 2019
by Josh - SBH Front Desk
Dear Past Guest,
thank you for your recent stay and for taking the time to share your feedback.
It's quiet disappointed to be rated 2 because you couldn't fine Darlinghurst road. We have an address and it's 114 Darlinghurst road, you can follow google map or catch a cab to destination, they would drop you off at the door.
Each room has got an aircon unit, guest can decide temperature and fan speed with its own remote control.
Regards
4 out of 5
Great staff, very helpful and I would stay again next time in Sydney
As a guest of Sydney Boutique Hotel, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. A complete renovation of Sydney Boutique Hotel was completed in February 2017. This 3-star Sydney hotel is smoke free.
Train station: Sydney Central Station (2.3 km / 1.4 mi)
Metro station: Kings Cross Station (0.3 km / 0.2 mi)
Property shuttles: Airport shuttle
Room Amenities
Sydney Boutique Hotel offers 16 accommodations with minibars and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Minibar
Flat-screen television
Digital channels
Refrigerator
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Designer toiletries
Iron and ironing board available
Climate control (air conditioning)
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 10 PM
Special check-in instructions:
The front desk is open daily from 7 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 6:00 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No rollaway/extra beds available
Service animals are allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 17.00 per person
Nearby parking fee: AUD 39.00 per day
Late check-in fee: AUD 25 for check-in after 10 PM
Crib (infant bed) fee: AUD 10.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Sydney Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Sydney Boutique Hotel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of Safe Travels (WTTC - Global) are followed. Contactless room service is available.
Yep, but only for motorcycles.
The closest beach to Sydney Boutique Hotel is Manly Beach (11.8 km).
No, but there's an airport shuttle on request for a fee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
