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4.3 out of 5

"Great location and amenities " More

By a verified traveller on Tue 15 Jun 2021

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Hotel Description

At Narrabeen Sands Hotel by Nightcap Plus you'll be steps from Narrabeen Beach and 2.6 km (1.6 mi) from Long Reef Golf Club. Highlights at this beachfront hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 47 soundproofed rooms, and you can enjoy free WiFi, furnished balconies, and safes. Room service, hair dryers, and phones are also available.

The bistro, The Sands Bistro, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Attractions within a 10-minute drive of this 3.5-star Narrabeen hotel include Dee Why Beach and Newport Beach.

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$152* Per night/room 17 Jun. - 18 Jun.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Narrabeen Sands Hotel by Nightcap Plus ratings based on 314 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Narrabeen Sands Hotel by Nightcap Plus

Everyone (156) Couples (108) Business (1) Family (55)
4 out of 5
Great location and amenities

Posted by on 15 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to provide feedback on your recent stay. It is great to hear you enjoyed your overall stay with us and found our location and amenities to be great. We look forward to the opportunity of welcoming you back again for another great stay.

1 out of 5
Second time I’ve been evacuated. Get your dam smoke detectors fixed

Posted by on 3 Jun. 2021

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Comment from Hotel Management

4 Jun. 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to provide feedback on your recent stay. We sincerely apologise for the inconvenience of being evacuated during your stay with us, due to a guest falsely activating the fire alarms. We can assure you that all of our smoke detectors are checked regularly and are in working order.

5 out of 5
Excellent customer service both at the hotel and in the bar & bistro. Would stay again. 😊

Posted by on 24 May 2021

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Comment from Hotel Management

24 May 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to provide feedback on your recent stay. It is wonderful to hear you had a perfect 5/5 stay with us and our team provided you with excellent customer service. It's great to hear you will be staying again as we look forward to the opportunity of welcoming you back again for another great stay.

4 out of 5

Posted by on 15 May 2021

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Comment from Hotel Management

25 May 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to rate your stay a 4/5. We look forward to welcoming you back again.

1 out of 5
Could not sleep ‘the noise ‘door’s banging ‘Kids 11 at night to 3 in the mourning ‘both of us sleeped in our vehicle’s ‘the stink of cigertte ‘s THE STAY was a DISASTER « star’s NILL

Posted by on 1 May 2021

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Comment from Hotel Management

2 May 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to provide feedback on your recent stay, in addition to previous discussion already had with our Venue Manager. We again apologise for any inconvenience caused.

5 out of 5

Posted by on 28 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Tiani - Guest Service Agent

Thank you for taking the time to provide feedback on your recent stay. It is wonderful to hear that you had a perfect 10 out of 10 stay with us. We look forward to welcoming you back for another perfect stay.

1 out of 5

Posted by on 10 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to rate your stay with us. Should you wish to provide additional feedback, please do not hesitate to contact me directly.

4 out of 5

Posted by on 9 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to rate your stay a 4/5 with us. We look forward to the opportunity of welcoming you back again for another great stay.

5 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Anita Reskov - Front Office & Reservations Manager

Thank you for taking time to rate your stay with us a perfect 5/5! We look forward to the opportunity of welcoming you back again for another perfect stay!

5 out of 5
Grout in the shower needs cleaning. Receptionist could use a smile. Bed was excellent and firm.

Posted by on 28 Feb. 2021

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Comment from Hotel Management

28 Feb. 2021 by Tiani - Guest Service Agent

Thank you for taking the time to provide feedback your recent stay. It is wonderful to hear that you had a perfect 5 out of 5 stay with us. We look forward to welcoming you back for another great stay.

About the Narrabeen Sands Hotel by Nightcap Plus

Location 1260 Pittwater Rd, Narrabeen, NSW 2101

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Narrabeen Sands Hotel by Nightcap Plus. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney Airport (SYD) (44.4 km / 27.6 mi)
  • Parking: Free self parking

Room Amenities

Narrabeen Sands Hotel by Nightcap Plus offers 47 accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Sands Bistro - This beachfront bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 46.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available.

  • Parking height restrictions apply
  • Caters to LGBTQIA guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 20 for adults, AUD 12 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 46.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Sands
  • Narrabeen Sands Hotel
  • Narrabeen Sands Hotel by Nightcap Plus Hotel
  • Narrabeen Sands Hotel by Nightcap Plus Narrabeen
  • Narrabeen Sands Hotel by Nightcap Plus Hotel Narrabeen

You should know

  • This hotel caters to LGBTQ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.